Reviews for Houston Zoo
4338 reviews
Product: Houston Zoo
Product: Houston Zoo
We came at 3pm because it was less expensive but almost no animals were out and the shops were closed very early too. We do not recommend coming at this time of the day...
Product: Houston Zoo
Product: Houston Zoo
(Translated by Google) Very nice photo (Original) Muy bonito foto
Product: Houston Zoo
We recently took part in a Houston Zoo After Hours Experience. Fantastic! The staff and the animals treated us like VIPs! We were chauffeured through the entire zoo in a golf cart and provided snacks throughout the tour. All the animals we viewed were active - many vocalizing - with the exception of the lions. We even got to see the notoriously shy anaconda in her entirety! The individual that accompanied us was very knowledgeable. So nice to interact with someone so enthusiastic about what she does. I highly recommend this experience for anyone interested in seeing the animals in a more peaceful setting and receiving personalized attention from the staff. We're still talking about it two weeks later...
Product: Houston Zoo
Product: Houston Zoo
Product: Houston Zoo
Product: Houston Zoo
(Translated by Google) Very nice zoo (Original) Muy bonito Zoo
Product: Houston Zoo
Product: Houston Zoo
Very nice zoo, and has been for many decades. It has changed in positive ways since childhood - except for removal of the colorful and beloved lion statue (we all still miss him)! Beautiful to walk around - fun holiday events (Zoo Lights, etc.) - nice shaded areas, interesting dining, solid gift shop. Accessibility is good. Pricing is not over the top for entry or for purchases once inside.
Product: Houston Zoo
(Translated by Google) The zoo is beautiful, and the animals are always well cared for. I really enjoy going there, but on Wednesday, September 2nd, around 1:30 p.m., at the beginning of our visit, we had a bad experience with one of the employees. It's clear they didn't like working in customer service. We ordered a drink, and they practically threw it at us. We let it go, but at the end of the day, when we wanted another drink (it was the only kiosk available), the exact same thing happened. The employee said they couldn't understand us and that we should speak louder, but in a rude tone. What a bad experience, both at the beginning and the end. The zoo is beautiful, and the animals always seem to be very well cared for. I really enjoy visiting and spending time there. However, on Wednesday, September 2nd, at around 1:30 p.m., we had an unpleasant experience with one of the employees. At the beginning of our visit, we ordered a drink, and the employee practically threw it at us when handing it over. We decided to let it go and continued enjoying our day. Unfortunately, toward the end of our visit, we wanted another drink, and this was the only kiosk available at the time. Once again, we had the exact same experience with the same employee. She said she couldn't understand us and told us to speak louder, but she did so in a very rude and disrespectful tone. It was very disappointing to have such a negative experience both at the beginning and at the end of our visit. Customer service is an important part of any establishment, and unfortunately, this employee made what should have been an enjoyable visit into an uncomfortable experience. I hope management can address this situation, because the zoo itself is wonderful and deserves to have its visitors treated with kindness and respect. (Original) El zoológico es hermoso, sus animales siempre bien Cuidados disfruto mucho de ir, pero el día miércoles 2 de septiembre tipo una 1:30 de la tarde Al iniciar nuestra experiencia, tuvimos un mal rato con una atención de una persona que definitivamente no le gusta trabajar en atención al cliente. Pedimos una bebida y prácticamente nos La tiro lo dejamos pasar, pero al finalizar el día queríamos otra bebida era el único kiosco disponible al volver Nos pasó exactamente, igual, decía que no nos entendía que habláramos más duro, pero en tono grosero, qué mala experiencia al iniciar y el términar The zoo is beautiful, and the animals always seem to be very well cared for. I really enjoy visiting and spending time there. However, on Wednesday, September 2nd, at around 1:30 p.m., we had an unpleasant experience with one of the employees. At the beginning of our visit, we ordered a drink, and the employee practically threw it at us when handing it over. We decided to let it go and continued enjoying our day. Unfortunately, toward the end of our visit, we wanted another drink, and this was the only kiosk available at the time. Once again, we had the exact same experience with the same employee. She said she could not understand us and told us to speak louder, but she did so in a very rude and disrespectful tone. It was very disappointing to have such a negative experience both at the beginning and at the end of our visit. Customer service is an important part of any establishment, and unfortunately, this employee made what should have been an enjoyable visit into an uncomfortable experience. I hope management can address this situation, because the zoo itself is wonderful and deserves to have its visitors treated with kindness and respect.
Product: Houston Zoo
Beautiful animals although the rhinoceros exhibition was closed
Product: Houston Zoo
Product: Houston Zoo
Product: Houston Zoo
It was a blast as always to visit the zoo. Even in the heat the whole place is Spaced out perfectly to allow you a cool down in either a quick shower of water (for you or your kids) or enjoy the AC in the aquarium, reptile and insect exhibits.
Product: Houston Zoo
Best time to go is on the Free day each month.
Product: Houston Zoo
Fantastic family destination. The new areas are amazing and the staff really cares about the animals. Worth every penny for a day of fun.
Product: Houston Zoo
Beautiful
Product: Houston Zoo
