Reviews for FRS Clipper (Clipper Vacations)
1375 reviews
People were helpful and polite. Fast way across
Product: FRS Clipper (Clipper Vacations)
Product: FRS Clipper (Clipper Vacations)
Nog steeds wachten op beloofde terugbetaling
In augustus kochten we tickets voor een "whale watching" tour vanuit Seattle. We zagen die dag geen enkele walvis. Er werd toen een bon gegeven, die we binnen het jaar terug konden gebruiken. We zijn echter toeristen vanuit België en vertrokken de dag nadien naar huis. Toen we terug in België waren hebben we meteen contact opgenomen om te vragen of we toch geen deel van het geld konden terugkrijgen. Er werd toen positief op geantwoord. Ik moest formulieren invullen en bewijzen bezorgen van betaling, terugvlucht. Ook dit meteen in orde gebracht. Ondertussen meerdere keren contact via mail opgenomen dat de terugbetaling nog steeds niet in orde is. Er wordt ook niet meer gereageerd op mijn mails. Zeer jammer om als buitenlandse toerist dit te moeten meemaken. Na vijf maanden wachten we dus nog steeds.
Product: Seattle: Half-Day Wildlife and Whale Watching Cruise
Nog steeds wachten op beloofde terugbetaling
In augustus kochten we tickets voor een "whale watching" tour vanuit Seattle. We zagen die dag geen enkele walvis. Er werd toen een bon gegeven, die we binnen het jaar terug konden gebruiken. We zijn echter toeristen vanuit België en vertrokken de dag nadien naar huis. Toen we terug in België waren hebben we meteen contact opgenomen om te vragen of we toch geen deel van het geld konden terugkrijgen. Er werd toen positief op geantwoord. Ik moest formulieren invullen en bewijzen bezorgen van betaling, terugvlucht. Ook dit meteen in orde gebracht. Ondertussen meerdere keren contact via mail opgenomen dat de terugbetaling nog steeds niet in orde is. Er wordt ook niet meer gereageerd op mijn mails. Zeer jammer om als buitenlandse toerist dit te moeten meemaken. Na vijf maanden wachten we dus nog steeds.
Product: Seattle: Half-Day Wildlife and Whale Watching Cruise
It was fine, pretty loud and quite crowded, but easy if you’re on the Seattle side and want to walk on and have an easy trip to Victoria. I do recommend the upper parts of the boat. And be sure to dress warm.
Product: FRS Clipper (Clipper Vacations)
Greta service. Clean. Comfortable. Must try and will use again!!!
Product: FRS Clipper (Clipper Vacations)
Product: From Seattle: Day Trip by High Speed Ferry to Victoria, BC
Product: FRS Clipper (Clipper Vacations)
Product: From Seattle: Day Trip by High Speed Ferry to Victoria, BC
I bought the Comfort tickets (the most expensive ones) they supposedly give you fast check in and entry to the vessel, and they do, but when you get there there’s a huge line and no indication where your comfort line starts, so i got on the line everyone else was at, after a long wait in line with a heavy bag I realized I could’ve gone directly through without doing the long lone, but there was no way i couldve known, because theres no indication until you're already inside, so did that line in vain. Then I finally got checked in and in the back room where you board, people were already lining up blocking access to those of us who paid extra to board faster, so AGAIN I had to do another long line. The ferry itself is great, so I don't want to be an unfair Karen, but if you are offering an expedited access for the most expensive tickets make sure to make it easier for the people who got those tickets to actually get through with ease. It is extremely annoying and disappointing to have to do regular lines or having to squeeze through to get a “benefit” you paid for. Do better
Product: FRS Clipper (Clipper Vacations)
Product: FRS Clipper (Clipper Vacations)
Save the money unless you need an easy way to Victoria.
The advertisement says it is 3 hours each way, but for us it was 4 hours each way. The captain said we were making great time each way, so that sounded normal. We did this as a day trip to Victoria, and I’m not sure we would have if we would have known it was 8 hours round trip for a ~4 hour excursion. There were quite a few children screaming and running around- bumping into other passengers/causing chaos- and many parents on their phones. While I understand kids are kids, this felt more like day care running around since they couldn’t get lost on the boat. A kids deck or a place to take screaming children would be valuable so all passengers don’t have to pay the price of absentee parenting. We also had to wait each disembarkation for passengers who need extra time to get off the boat first. I’m not sure what sense that makes to make everyone wait for the people who need extra time. Wouldn’t it be better for everyone involved to have the people who need extra time to disembark last? Just detracted from the overall experience. As soon as we got aboard we went to the galley for some breakfast and 1/2 the menu was already sold out, along with many of the drink choices. It felt like an unprepared staff day. Just a bummer. The staff was friendly though.
Product: From Seattle: Daytrip by High Speed Ferry to Victoria, BC
Save the money unless you need an easy way to Victoria.
The advertisement says it is 3 hours each way, but for us it was 4 hours each way. The captain said we were making great time each way, so that sounded normal. We did this as a day trip to Victoria, and I’m not sure we would have if we would have known it was 8 hours round trip for a ~4 hour excursion. There were quite a few children screaming and running around- bumping into other passengers/causing chaos- and many parents on their phones. While I understand kids are kids, this felt more like day care running around since they couldn’t get lost on the boat. A kids deck or a place to take screaming children would be valuable so all passengers don’t have to pay the price of absentee parenting. We also had to wait each disembarkation for passengers who need extra time to get off the boat first. I’m not sure what sense that makes to make everyone wait for the people who need extra time. Wouldn’t it be better for everyone involved to have the people who need extra time to disembark last? Just detracted from the overall experience. As soon as we got aboard we went to the galley for some breakfast and 1/2 the menu was already sold out, along with many of the drink choices. It felt like an unprepared staff day. Just a bummer. The staff was friendly though.
Product: From Seattle: Daytrip by High Speed Ferry to Victoria, BC
Product: FRS Clipper (Clipper Vacations)
Easy check-in, no drama, decent seating. Feels like you get what you pay for. Would not recommend the upgraded fares. Moderately better views and seating
Product: FRS Clipper (Clipper Vacations)
They completely canceled our original route which was from Victoria to Seattle. Instead made us boat from victoria to Port Angeles then made us take a bus back to Seattle. Over 7 hours of travel that I did not sign up for and I wasn’t even reimbursed. Not a reliant boating system, really disappointed in the people who run things at FRS Clipper and walked away from a good trip on just a terrible ending.
Product: FRS Clipper (Clipper Vacations)
Amazingly, dedicated, diligent, awesome customer care and support from BEAUTIFUL Dena at the Clipper Vacations❣️ I am so grateful and honored to have received your phenomenal compassion and care~ STELLAR! You are a gift to ALL mankind, the world is blessed to have You ~ as you are using ALL your gifts❣️ Lastly, “You have not lived today until you have done something for someone who can never repay you.” John Bunyan…..
Product: FRS Clipper (Clipper Vacations)
I came on Friday evening from Victoria to Seattle in comfort class. On board coffee from the coffee machine was cold and stale. I tried again after 1.5 hours thinking it might take time to warm up but still it was cold. Bad Experience. Staff was okay.
Product: FRS Clipper (Clipper Vacations)
Awesome Travel Experience via high Speed Passenger Ferry
Absolutely awesome experience using the FRS Clipper from Seattle to Victoria, BC. Seating was comfortable and spacious
Product: From Seattle: One-Way High Speed Ferry to Victoria, BC
Awesome Travel Experience via high Speed Passenger Ferry
Absolutely awesome experience using the FRS Clipper from Seattle to Victoria, BC. Seating was comfortable and spacious
Product: From Seattle: One-Way High Speed Ferry to Victoria, BC