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Reviews for USA Guided Tours NY

4.9
4.9

268 reviews

5 star
252
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5
Javier RussekGoogle
5.0
Aug 15, 2025

Great tour and Rachel our tour guide super friendly and professional

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Judy SpenceGoogle
5.0
Aug 15, 2025

We enjoyed every minute of the tour. The tour guide was very knowledgeable and pleasant. It is worth the cost hands down.

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Rosaline OwusuGoogle
5.0
Aug 13, 2025

Was a very well organized tour. Our tour guy “Gil” was excellent!! What an exhilarating experience! Our guide was incredibly helpful, providing enlightening insights about each stop. Seeing sights like the Statue of Liberty and Central Park was uplifting. Highly professional and worth every moment!

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Dion WrightGoogle
5.0
Aug 12, 2025

Thanks Gil and Manual for an awesome day out in NYC!

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David Isakson LGI HomesGoogle
5.0
Aug 11, 2025

I just returned from the Discover NY tour, and wow, what an experience! The itinerary was so organized—taking us from Rockefeller Center to Wall Street seamlessly. Our guide shared insightful anecdotes that made the history of each site truly intriguing. The Staten Island Ferry was a definite highlight, offering stunning views of the Statue of Liberty and Brooklyn Bridge. I left feeling like I had glimpsed the essence of New York City. If you're looking for a whirlwind experience that covers the must-see spots, this is it! Highly recommend it for both first-timers and those looking to rediscover the city!

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Dave WeeksGoogle
5.0
Aug 9, 2025

Just finished an all day of NYC (Manhattan) that was spectacular. Our guide, Rachel, was one of the best I’ve ever had. Great combination of sites and knowledge/history.

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Amit KherGoogle
5.0
Aug 8, 2025

We went on their tour today. Kevin and Eduardo were really great, keeping us entertained and well informed throughout the trip. It was money well spent. We loved each and every minute of the tour. The tour is well planned to give us enough time to eat, have a short break, and move around. The Ferry ride was awesome. We loved Kevin’s way of keeping the headcount to ensure no one was left behind.

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Gil SainzGoogle
1.0
Aug 7, 2025

Here's what I wish I knew before booking. I've taken over 60 guided tours across the U.S., so I know how group tours work -- schedules, pacing, group etiquette, all of it. I also know the difference between a tour that's well-run and one that's just plain unpleasant. Unfortunately, this one falls in the latter category. The Experience: Our group was rushed from the start. At Central Park, we were told to take quick photos. I'm diabetic and needed a snack to maintain my blood sugar, so I grabbed something from a vendor literally 50 feet away, in clear sight of the group. We weren't boarding the bus -- we were 30 steps into the park when our guide Rachel, using a loudspeaker, publicly scolded me for holding up the group. For the record: I wasn't late. I wasn't out of sight. I wasn't disrespectful -- just trying to manage a medical need. But instead of support or discretion, I was called out in front of everyone. The "Lunch Stop"? Fifteen minutes for Burger King or pizza. That's it. We were walking to the 9/11 Memorial eating hamburgers. Again, no time to enjoy, reflect, or absorb the experience. The Rest of the Tour: Most of it was spent stuck in traffic on a closed-in bus that offered little visibility. On the Staten Island Ferry, I moved slightly to take a photo and was loudly told not to move. At that point, we left the tour -- and I don't regret it. To Be Fair: Rachel did provide a helpful guide and some interesting facts. But even that was undermined by misinformation -- like saying the government spent $4 million to correct the Verrazzano Bridge spelling (it was actually $300,000). There's a big difference between keeping a group on time and making guests feel policed and humiliated for something as simple as getting a snack. My advice? Skip this tour. Book with Big Bus or another open-air option where you can enjoy NYC without the stress or condescension. Overall this felt more like a school field trip run by a power-tripping chaperone than a professional guided tour.

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Jackie KennedyGoogle
1.0
Aug 6, 2025

This was the worse experience I have ever had. The tour guide bad mouthed the company, we seen absolutely nothing in 3 stops. The guide put us on the wrong ferry, left us on Staten Island lost. When confronted about his poor performance kick us off the tour and left us stranded. I can't add any photos we didn't see anything.

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Le AnnGoogle
5.0
Aug 5, 2025

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Mark mGoogle
5.0
Aug 4, 2025

Rachel on NY daily tour was an amazing guide , so knowledgeable, professional and funny . Certainly one of the best tour guides we have ever encountered. 5 star all the way !!

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David KingGoogle
5.0
Aug 3, 2025

Kevin and Juan were absolute legends, the knowledge and the driving - a super team. We had a great time and would absolutely recommend, thanks guys!

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Anaika Fletcher-HayGoogle
5.0
Aug 2, 2025

If you’re looking for a tour that blends history, humor, and heart, look no further than the NYC tour led by Kevin Finn and Juan Aquino. From start to finish, this experience was truly outstanding. Kevin’s deep knowledge of the city’s history, architecture, and culture made every moment meaningful. Kevin was incredibly attentive to everyone’s needs, happy to answer questions, take photos, and offer great recommendations for places to eat, shop, or explore after the tour. Whether you’re a first-time visitor or a native New Yorker seeing the city with fresh eyes, Kevin and Juan made it a memorable adventure. Highly recommend booking with them—you’ll walk away with a deeper appreciation for NYC and some great memories, too!

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Scott SGoogle
5.0
Aug 1, 2025

Highly recommend. We booked the 4 hour private tour and it was great. If you are curious about booking, do it. You could never see the things they will show you on your own. Thanks

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Thomas SledgeGoogle
5.0
Jul 29, 2025

Mims was the greatest tour guide. We are renaming her 'The Goddess of New York City." Our experience was one we won't forget.! Unforgettable!

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Allegra JGGoogle
5.0
Jul 29, 2025

Rachel and Jimmy were great! Without her primer on how to navigate the grid, we would have been hopeless on the subway. Her knowledge was very illuminating and helpful to knowing more about the city. Great way to jam a lot of sightseeing in a short amount of time with no need to drive around yourself. Excellent!

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Michelle LovoyGoogle
5.0
Jul 27, 2025

Rachel was amazing!

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anindita paulGoogle
5.0
Jul 22, 2025

We had a great time in this tour. Rachel and Jimmy are great tour guides. Lots of good information shared about the NY city and time management was great

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Herbie SolomonGoogle
5.0
Jul 20, 2025

I had an amazing time on this New York City tour! Everything was well-organized, and our guide Rachel was outstanding. She was incredibly knowledgeable, friendly, and full of energy—her passion for the city really made the experience unforgettable. Rachel shared great stories, historical insights, and fun facts that brought each landmark to life. We visited all the must-see spots like Times Square, Central Park, and the Statue of Liberty, The pace was just right, and the group size made it feel personal. I would absolutely recommend this tour to anyone visiting NYC—especially if Rachel is your guide!

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88dashmanGoogle
5.0
Jul 19, 2025

Our family had an incredible time on the New York sightseeing tour with Kevin and Juan — it was truly one of the highlights of our trip! From the moment we were picked up, everything was smooth and welcoming. Juan, our driver, was fantastic — not only was the ride comfortable and safe, but he navigated the busy streets of Manhattan with ease. Kevin, our guide, was a wealth of knowledge. His stories and music brought the city to life, blending history, pop culture, and local insight in a way that was fun for adults and accessible for our kids. We were amazed by how captivated our 5- and 9-year-old were throughout the tour — from spotting iconic landmarks like the Statue of Liberty and Times Square to hearing about New York's unique neighborhoods, we were all in. Highly recommend to everyone!

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