Reviews for USA Guided Tours NY

If there was ever a chance learn the history and sightsee midtown to the fullest...this tour is what you should consider. I appreciate the guide and driver.

Product: USA Guided Tours

Walter was an excellent tour guide. We had a great overview on NYC from a local. The bus was comfy and Tony the driver made a great job being on time at every stop.

Product: USA Guided Tours

I would recommend this tour. It was great for my family to see a a lot of the different sights around the city. The guide was very knowledgeable and had a lot of good information to share.

Product: USA Guided Tours

Jim is great!

Product: USA Guided Tours

Nathan and Emmanuel were amazing. Had great fun. The trip is worth every penny. Recommend it for first timers in NY.

Product: USA Guided Tours

Charles was fantastic as a guide, really knowledgeable. Coach well driven and really enjoyed the day. Would certainly recommend

Product: USA Guided Tours

Rachel and Manuel were amazing. I will definitely be back.

Product: USA Guided Tours

Great way to see New York highlights if you are limited on time. Also great way to see the city if the weather is not great for walking. Bus is comfortable. Loved that we were a small group-made it easy to move around with our group. Had a great guide Nathan with a great driver Betty. Would highly recommend.

Product: USA Guided Tours

tour was great we only had one free day in NYC so this was a great way to see the sights. tour guide was awesome got lots of great information and history of the city

Product: USA Guided Tours

We did the NY in a day tour with Rachel today! She was awesome! Highly reccomend.

Product: USA Guided Tours

Second time doing this tour with Walter and it was still a great way to see some of the major spots in NYC. Tony was our driver and he also did a fantastic job. Van was spacious, clean, and waters were provided free of charge. Highly recommend this tour if you want to see a variety of landmarks in a few hours.

Product: USA Guided Tours

What a great tour, any first timer to New York City should make this a first day event. Or your guide Joey was very informative and a great speaker. If I ever return, I'll take it again.

Product: USA Guided Tours

Wonderful trip for our Day 1 first trip to NYC. Rachael was super fun and informative. Manuel was an excellent and talented driver. We will do tours with this company on future trips and hope Rachael is still there! Jeff and Betty, Texas

Product: USA Guided Tours

I only spent one full day in New York and wanted to see as much as I could with the little time I had. This tour was perfect and I got to see all the highlights! Lyonel was an excellent guide and made sure we stayed on schedule. He was very knowledgeable and had great stories to share. The glass top bus made it even better. Thank you Lyonel!

Product: USA Guided Tours

Joey our tour guide, and Tony our driver were amazing! Welcoming personality and informative.

Product: USA Guided Tours

Great tour! Rachel was the best, very informative about the city and history along with providing us tips for saving money around the city. The van was clean, the driver was excellent and the entire tour was well organized. We would have never been able to see the sights we did in one day, so this worked out perfect. So happy we chose this tour and had Rachel as our guide!

Product: USA Guided Tours

My sister and I booked your NYC city tour for December 20, 2025. Our tour guide was Gil, and I have never experienced such a rude tour guide in my 41 years of life. There were a few times we contemplated leaving the tour and just asking for our money back. I understand there are cultural differences all over the world, and personality differences amongst humans, however, when you are working in a customer oriented business, it is imperative to strive to keep the customer happy. Gil does not embody any essence of customer service, “above and beyond,” or even basic “the customer is always right.” Firstly, my sister has Lupus. She told him at the start of the tour and at the first stop when he was incessantly reminding us to “keep up.” There was an elderly couple; the woman with a walking cane and he didn’t dare speak to her that way. I was not aware from the description of the tour that we were on a marathon race. The best tour guide is only as good as their slowest attendee. Second, he yelled at us all day. I’m not being sensitive to him raising his voice. I’m saying he YELLED at us. He asked everyone where they were from and being from Georgia, I suppose that’s how he remembers everyone. He literally yelled Georgia at me/us all day. I was in a line to order a coffee and he came storming in yelling “hurry up Georgia; we’re all waiting on you.” The barista thought my name was Georgia. Third, when we boarded the bus, I asked if there was somewhere I could get coffee. Gil said the first stop, no, but that at Rockefeller Center I could. The first stop was Central Park and there was a Christmas popup market–I could have gotten coffee at multiple places while Gil was blabbing on. When we arrived at Rockefeller Center, he pointed out to me the coffee shop and the restroom. I explained I would go to the restroom first, then get the coffee. It is important to note that there were multiple tours arriving at the same time so the bathroom took a little longer than expected. God forbid you have to poop! So when I came out of the bathroom, I went into the coffee shop; as Gil instructed. That is when he came storming in yelling at me. I ordered and waited; he came in 2 more times to yell at me. How embarrassing and demeaning! At this point, my sister says “leave us if you need to” and I guess he took this very personally because he said he would call dispatch. My coffee was ready, we let him know we’re ready and started to follow him out. He proceeds to rush us again in his rude manner. I said “I’m going as fast as I can go.” He stopped abruptly and snapped around and said “EXCUSE ME?” I repeated myself–I said what I said. The entire tour was spent in the back and forth. Yelling, snarky comments about me being the last one ready, to arrive, waiting on us again, etc. etc. etc. He repeatedly told the group that I was going to make us late for the fairy–we arrived about 30 minutes early. Finally, I mentioned throughout the day that I needed to get cash. At the end of the tour, after yelling at me and berating me damn near all day, Gil said “you can go in McDonald’s there and get cash. We will be here a few minutes waiting.” I said “oh, ok.” And walked right on down the street. I am not giving you any extra of my hard earned money, Gil. In fact, I would like my money back for this experience. I am well traveled, have been on many tours around the world, and I can honestly say that I have never, NEVER been treated so disrespectfully by someone who is working for their tips! It’s not a north/south thing either, as we had another tour that night and it was honestly so fun; it restored my faith in NYC tour guides.

Product: USA Guided Tours

Rachel’s and Jimmy’s tour was phenomenal! We enjoyed every minute of it. Rachel is truly amazing! She guides you so well in the city, recommends places and really helps you see the city as a local! Would highly recommend, it was helpful and very informative at the same time!

Product: USA Guided Tours

Me and my husband enjoyed this tour so much. We were looking for a way to see a lot of sites In our short visit. Our tour guide Kevin and driver Jimmy were the absolute best! Kevin was very knowledgeable and funny making the tour the highlight of our trip. 10/10 highly recommended.

Product: USA Guided Tours

Rachel for the win! We thoroughly enjoyed our tour despite driving sleet, snow and rain! Rachel made accommodations for us and really gave us a memorable experience in spite of the weather. She is wonderful, insightful, well educated and extremely personable. Our teens loved this tour.

Product: USA Guided Tours