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Reviews for USA Guided Tours NY

4.9
4.9

261 reviews

5 star
245
4 star
6
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4
2 star
2
1 star
4
Antonio CervantesGoogle
5.0
Dec 30, 2025

Great experience overall. Tour guide is amazing, and the Mercedes sprinter with glass top is in my opinion the better option. Smaller groups too.

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Mo BettaGoogle
5.0
Dec 30, 2025

NY in a Day tour with Rachel and Juan. They both kept the tour moving while being informative with awesome tips and insights about the city.

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paul holtGoogle
5.0
Dec 29, 2025

We had an outstanding experience with our guide Rachel and our driver Jimmy. Rachel was incredibly informative and handled our large group with ease. Before every stop, she clearly explained what to expect, which made everything smooth and stress-free. She is extremely organized, kept the tour right on schedule to the minute, and truly knows her stuff…she didn’t miss a beat. Jimmy was an excellent, safe driver and a great partner to the tour. I highly recommend this team. Rachel was phenomenal!!!

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Rohan AndersonGoogle
5.0
Dec 27, 2025

Rachel and Torres were fantastic! Very informative, very passionate, very professional! Thanks for the great tour!

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Alecia WestbrooksGoogle
5.0
Dec 26, 2025

Fantastic New York tour! Rachel was an engaging and knowledgeable guide who made the experience fun and informative. Juan, our driver, was professional and navigated the city with ease. Together they made the tour smooth, enjoyable, and memorable. Highly recommend!

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LAURA MARTINGoogle
1.0
Dec 20, 2025

Today was a horrendous experience. Gil was our guide and he was the rudest most unaccommodating guide I have ever experienced. I have Lupus and there was an older couple one with a cane and he was so rude about us not keeping up and walking slow. He bragged about him being a runner and I didn’t sign up for a marathon tour. In addition he yelled at my sister for taking to long on the bathroom and getting coffee which he instructed her to do so. He rushed through everything under the rouse of not making the ferry and we got there 20 min early. Several times I was waiting with him and he made inappropriate comments about my sister taking so long. At one point he said He would call the dispatcher and cancel our tour because I couldn’t walk fast enough. Mind you neither could the other couple. On our way to 9/11 memorial he talked about the waterfalls and the experience in which I told him there was no water and he yelled at me on the tour over the microphone as he wanted to get though it then passively aggressively stated one was under construction the other worked fine. I again told him I was there this morning and he said I live here and there everyday making me feel so dumb and guess what?! NO WATER WAS FOUND! If any of us asked a question he was nasty!! I was humiliate and my sister was humiliated, the tour itself was well put together but Gil was awful!!!! In addition to the humiliation he made multiple political statements about our current administration that were so very uncalled for and unsolicited. We paid for tour of the city not a political assassination and opinion, nor humiliation and scolding like a child. Do not recommend if you are not a speed walker ready to be made fun of and humiliated.

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Jacob BeckleyGoogle
5.0
Dec 18, 2025

Good tour the see the whole city and learn more about the history of NYC.

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Mo PriceGoogle
5.0
Dec 18, 2025

I recently took the Discover NY tour, and it was fantastic! The value for money was outstanding. Our guide was incredibly informative, sharing fun facts about each stop—Rockefeller Center, the 9/11 Memorial, and more. The Staten Island Ferry ride offered breathtaking views of the Statue of Liberty! I appreciated how courteous our guide was, making sure everyone felt included. The combination of bus travel and scenic views made for a perfect day in the city. If you’re looking to explore NYC, this tour is a must! Highly recommend!

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Carrie CampbellGoogle
5.0
Dec 18, 2025

We had a fabulous day exploring New York City with Rachel as our guide and Juan as our driver. Rachel shared so much information and also gave us handouts of other pertinent information. Couldn’t have had a better experience! Juan navigated the city so well and was always right where he needed to be! Highly recommend!

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kerry lloydGoogle
5.0
Dec 18, 2025

Rachel and Jimmy were fantastic tour guides. Rachel really knows her stuff. She made sure my husband (who has reduced mobility ) could access every place that we visited. Definitely recommend 👌

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Nikki EfendiGoogle
5.0
Dec 17, 2025

My daughter and I thoroughly enjoyed the New York in One Day Guided Sightseeing Tour. Our tour guide Rachel was absolutely amazing - knowledgeable, engaging, charismatic and very organized. Our driver Jimmy did a great job too. We had a great experience overall. Thank you very much!

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Dennis LuongoGoogle
5.0
Dec 16, 2025

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Corinda EdevoldGoogle
5.0
Dec 14, 2025

Don was very knowledgeable and it was a great tour! Thank you

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Chef HdzGoogle
5.0
Dec 9, 2025

My fiancé and I had an amazing experience with USA Guided Tours! Our guide, Gil, was absolutely awesome — incredibly knowledgeable, funny, and full of great stories and fun facts that made every stop even more enjoyable. He kept the whole group engaged and made the day feel effortless and fun. Our driver, Eduardo, was also fantastic. He navigated the busy New York streets smoothly and safely, and kept everything running right on schedule. The tour hit so many iconic spots, starting at Times Square, then on to Central Park, Rockefeller Plaza, and the 9/11 Memorial. We even took a ferry from Manhattan to Staten Island, passing right by the Statue of Liberty, which was a highlight of the day. Overall, it was a well-organized, informative, and memorable tour. Highly recommend USA Guided Tours, especially with Gil and Eduardo! From Texas (Jesús) and California (Carmen)

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Carmelita TravelsGoogle
5.0
Dec 9, 2025

⭐️⭐️⭐️⭐️⭐️ 5/5 We had an amazing all-day tour in New York! Our tour guide, Gil, was incredibly knowledgeable and informative. He shared so many fascinating facts, answered every question with patience, and made the entire experience seamless and enjoyable. His passion for the city really showed, and thanks to him we were able to see New York from a whole new perspective. Highly recommend this tour — and definitely ask for Gil!

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idell morseGoogle
5.0
Dec 7, 2025

Rachel was wonderful- I hope everyone gets her. The tour was great, informative and do much so that we wished we had did the tour in the beginning of our time there. It was great.

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Cassie GarvinGoogle
5.0
Dec 7, 2025

Jimmy was a great driver and Don was hilarious and very informative.

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Dan GraffGoogle
5.0
Dec 6, 2025

The tour was fantastic. Kevin was a great guide. He was very knowledgeable. Probably one of the best tours I have taken.

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BeckarellaGoogle
5.0
Dec 6, 2025

Very informative, pleasant and was able to see so much of NYC

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Jessica GloverGoogle
5.0
Dec 6, 2025

This tour was fantastic. We had a great driver Juan and great tour guide Gil. They made the experience so much fun and interesting. Gil was full of knowledge about everything about New York and had a great personality! So glad we took this tour!!

Product: USA Guided Tours 8951584707070863607