Reviews for Papillon Helicopters

Product: Papillon Helicopters - Grand Canyon

Product: Papillon Helicopters - Las Vegas

Product: Papillon Helicopters - Grand Canyon

(Translated by Google) My wife and I took the Grand Canyon flight, which included a stop on the Strip on the return trip and a picnic in the canyon. The pros: A well-established and professional process. The pilot: super friendly, provided interesting information, and was both calm and enthusiastic depending on the situation. The Grand Canyon, of course! The cons: The limo ride...is shared with other clients. There were 10 of us in the limo, crammed in, and therefore far from the romantic atmosphere the offer suggests! The picnic in the canyon was a quick 10-15 minutes to sit down, eat, and leave again. The return trip to the Strip was also very quick. For the reasons mentioned above, the price is very high. Yes, the Grand Canyon is worth it, but if I were to do it again, I would choose a cheaper option because the extras aren't enough to justify the extra cost. (Original) J'ai effectué avec ma femme le vol allant au Grand Canyon avec passage sur le Strip au retour + pique nique dans le Canyon. Les + : Procédé rôdé et professionnel Le pilote : super sympa, donne des infos intéressantes et se montre à la fois calme et enthousiaste selon les moments Le Grand Canyon, évidemment ! Les - : La venue en limousine...se fait avec d'autres clients. On était 10 dans la limo, serrés et donc bien loin de l'esprit romantique que laisse croire l'offre ! Pique nique express dans le Canyon. 10/15 min pour se poser, s'empiffrer et repartir. Retour express sur le strip. Pour les raisons précédentes, le tarif est très élevé. Oui, le Grand Canyon vaut le coup, mais si c'était à refaire, je prendrais une offre moins chère car les extras sont insuffisants pour justifier le supplément.

Product: Papillon Helicopters - Las Vegas

Amazing!

Product: Papillon Helicopters - Grand Canyon

Satisfactory

Product: Papillon Helicopters - Las Vegas

Must do !!

Product: Papillon Helicopters - Grand Canyon

Product: Papillon Helicopters - Grand Canyon

(Translated by Google) Wonderful flight memories, worth watching, thumbs up! (Original) 美好的飛行回憶，值得一看，讚

Product: Papillon Helicopters - Grand Canyon

100% worth the money. This was an incredible breath taking experience! Papillon made the entire process so easy and fun.. Esther was such a pleasure to work with! So happy we went with this company and decided to spend the money and experience the canyon from above, the longer tour was definitely a once in a life time.

Product: Papillon Helicopters - Grand Canyon

The flights were good but the customer service is lacking. We spent $444 per person but were very rushed and hardly got to see the view spots at Grand Canyon West. Then during our ride back to the hotel they decided they had to switch drivers and we got to ride around on the bus for an extra 30 minutes. The helicopter ride down into the canyon was awesome but felt more like a shuttle to drop you off instead of a tour. Will try a different company next time.

Product: Papillon Helicopters - Las Vegas

This is a bucket list item for sure!! Awesome experience. Highly recommend this company!!!!!

Product: Papillon Helicopters - Grand Canyon

This is the third time in a period of 14 months I have taken the Papillon Grand Canyon Helicopter Tour and I can say with absolute confidence that their service has deteriorated immensely. I had an extremely bad experience today when I was traveling with 3 other members of my family a 20 month old child. The differences I observed from my past experience: 1. No headphones to talk to or listen to the pilot. 2. The pilots never cared to say a word about the wonderful Grand Canyon, it was more like a shuttle service where you just get picked up and dropped off from one point to the other. 3. They gave us wrist bands for the helicopter-boat ride, bus tour and skywalk. I accidentally dropped the wrist band for the bus ride when I was carrying my child. I was denied the bus tour to skywalk and was asked to buy the bus ticket for 40$ again. I felt like cheated, I requested them to reprint my wrist band which they said they cannot. During all this, my family was waiting at the queue of the bus while I came back to their office to talk to the supervisor. They asked me to call my family back to their office and when I did that, they simply said that I need to buy the ticket again and there is nothing more they can do. If this was the case why did they call 2 senior citizens and one lady carrying a child all the way back?? I was really upset with it and we decided not to go to the Skywalk itself. We gave them all our wrist bands and they were shameless enough to ask if those have been scanned or not and since none of us visited the skywalk they got to keep all those tickets and the bus tickets for 3 adults. I feel they have become too proud now and dont give a damn towards customer satisfaction. I just hope they dont have such callous attitude towards the maintainence of the helicopters as well or else the poor tourists might have to pay the price.

Product: Papillon Helicopters - Las Vegas

Great experience you do not want to miss.

Product: Papillon Helicopters - Grand Canyon

11-18-2018, I bought tickets to Grand Canyon tour and Hoover Dam tour. Grand Canyon was awesome but we never got our inside lower level Hoover Dam tour. Renovations were being done on the dam but we were not told but sold tickets for it. We were really disappointed. Called Gray Line and Papillon and got transferred several times before putting a complaint in. Hopefully I get a partial refund

Product: Papillon Helicopters - Las Vegas

(Translated by Google) Excellent tour. Attentive and careful company. Well worth it. (Original) Excelente passeio. Empresa atenciosa e cuidadosa. Vale muito a pena.

Product: Papillon Helicopters - Grand Canyon

Very good

Product: Papillon Helicopters - Grand Canyon

Product: Papillon Helicopters - Grand Canyon

We did the Grand Voyager package and it was truly amazing. We had Sean for the first leg, who was very friendly & he was very knowledgeable about the area. Frank was our guide on the river pontoon and shared with us the stories about the Colorado River & the Indian tribes there. We had Violet at Eagle Point & Skywalk - that was epic. Carly took really great photos for us on the Skywalk & for $50 plus taxes (there was a special on) we got all our photos on USB & 5 printed. Stephen flew us back to base & he had the best song playlist! Overall, very well run & great service.

Product: Papillon Helicopters - Las Vegas

Product: Papillon Helicopters - Grand Canyon