Reviews for Dandyhorse San Francisco Bike Tours
318 reviews
Frankie is the best! My friend and I had never rented bikes before or ever used e-bikes and Frankie was so patient with us and explained all the safety features really well. We didn’t even have a reservation, we were just walk-ins and she made the process really smooth. Her recommendations for routes and food were also really helpful and delicious! Would totally rent from here again the next time I’m in SF.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Wonderful experience! Nick did a phenomenal job.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
The bikes were so much fun and we felt super safe, and Frankie was amazing! Even gave us a ton of dinner place recommendations. Love it!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Excellent tour with Eli!! This was the best decision I made on my trip to SF. Got to see so much of the city, and the experience of biking near the bridge was unforgettable. Don’t hesitate to book!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Frankie did a great job!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
We had the BEST day touring San Francisco with our Dandyhorse SF bikes! We live in San Francisco, but have an exchange student, and we wanted to show him the city by bike. The only problem.. my husband and I weren't going to make it all around this crazy, steep-hill-filled city without some help. Enter Dandyhorse. Frankie helped us figure out the best rental options for ourselves, got us equipped with everything we would need, and did a quick tutorial on how to use and lock up the bikes, and threw in some tips and tricks for navigating hills and prolonging the battery life. As we were all new to e-bikes, this was incredibly helpful. In Frankie's capable hands, we felt prepared for our adventures. We rented their standard e-bikes for three of us and one performance XL for my son who is 6'5". The bikes were powerful and comfortable. We rode for 5.5 hours and still had 2/5 battery charge left! We did some major hills, which did require some effort, but not enough to break a sweat. They were easy to lock up when we took bathroom breaks. I loved that there were phone mounts on the bikes, as well as drink holders, cargo racks on the back and baskets on the front. You do sit in a very upright position, which I personally love for a day of cruising around the city. At the end of our tour, Frankie quickly checked us in and we were on our way home.. to pass out. Ha! In hindsight, we would probably upgrade all of us to the performance bikes the next time we do such a long ride. The seats are a little cushier and the battery assist goes from 0-5 instead of the 0-4 that the standard ebikes offer. Don't get me wrong, the standard bikes were totally sufficient, but now that I got a taste of power, I want more! Oh, and since they make it so easy to ride your bike ALL day, may I suggest that you remember to apply sunblock? And if it's a chilly day, bring gloves or rent them from Dandyhorse. We didn't need them on our sunny day of touring, but they are nice to have on cooler days, as it gets windy near the ocean and on the Golden Gate Bridge.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
We would do this tour again. Our guide Eli was amazing very kind and patient and seemed to enjoy his job. He also kept us safe. I wish there could be a little better sound on the audio equipment, but it did not detract from the tour and Eli made sure to repeat anything we missed.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Great staff! Frankie was welcoming, knowledgeable, and helpful!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Eli was fantastic with our bike tour. He took us on the perfect route to see the city, parks, presidio, and several views on and around the Golden Gate Bridge.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Eli was awesome, the bikes were awesome. Highly recommend
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
support smaller businesses is my go to. and out of all the rental places i have used, this one is the winner. superb bike selection and their model i picked made riding so easy. we were helped by eli who’s customer service made our experience excellent.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Great spot! Frankie was super friendly and helpful with the bike and recommendations of places to see and eat! Bike was great with no issues and the area around the shop was amazing.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
(Translated by Google) Excellent electric bike rental shop near Golden Gate Park. We enjoyed a 2-hour ride. The bikes are great and well-maintained, and Nick is very helpful! (Original) Très bonne boutique de location de vélos électriques à proximité du Golden Gate Park. Nous avons pu profiter de 2h de balade. Les vélos sont top et bien entretenus et Nick est aux petits soins !
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Eli was our AMAZING tour guide showing us everything we could imagine and more! This was the best way to start the trip and gave us a great lay of the land. Eli was really good with our 12 & 10 year old boys and they recount this as one of their favorite memories of the trip.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Amazing tour, even better tour guide!! Eli Was so knowledgeable and helpful with all skill levels, and all of the information about the city just the right amount! I would do this again tomorrow stunning views really special!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Dandyhorse was absolutely great and Frankie very knowledgeable about which routes to take, history of the city, and letting us know the best spots to check out. Thank You!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
I had an awesome experience with this rental hike service. Everything was smooth from start to finish — the booking process was easy, the gear was clean and high quality, and the whole setup made the trip stress-free. But honestly, what made it amazing was Frankly. She went above and beyond to make sure we were taken care of. Super friendly, knowledgeable about the trails, and genuinely cared that we had a great time. How much She gave helpful tips, made sure our equipment was properly fitted, and checked in to see how everything went afterward. That kind of service is rare.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Had a great time renting e-bikes from here. There were many different free routes recommended by Frankie and we had a great time doing the all-city one. Also was able to hear a lot of cool history about the city from Frankie here. She made sure my little brother and I had an amazing time by giving us fully charged bikes since she knew we would be doing a long bike ride. The route she recommended was amazing.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
I had an amazing time on this bike ride! The E Bikes made it easy to get around and San Francisco had a ton of bike lanes and safe streets. I felt safe the entire time. The ride through the Presidio provided one of the prettiest views I’ve ever seen.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Had an absolutely amazing time riding with Eli today on the tour! It was great to learn more about San Francisco’s history as well as see some sights. Biking halfway across the Gold Gate Bridge was definitely a highlight. The only thing about the tour that needs that needs some improvement is the microphone audio— at times it was difficult to hear because the sound was so fuzzy. But everything about the route and guide were fantastic, and the donut shop stop was a real treat!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
