Reviews for Arctic Adventures
1757 reviews
Our tour to the ice caves was fun and adventurous, and our tour guide was amazing and informative.
Product: Arctic Adventures 17234256239527728800
I had an extremely disappointing experience with Arctic Adventures, and I cannot recommend their services to anyone. During the snowmobiling tour, I was provided with a reusable balaclava that caused a severe skin rash requiring medical treatment. Despite their claims, these items were clearly not hygienic or properly sanitized. There was no warning or information on their website about the reusable nature of the gear or advice to bring personal protective equipment. This lack of transparency and care for customers’ well-being is unacceptable. Additionally, the Golden Circle combo tour was poorly organized. The time allocated to key attractions was insufficient, leaving no opportunity to fully enjoy the experience. The company’s response to my concerns was dismissive and unhelpful, refusing a refund despite clear evidence of their negligence. Their lack of professionalism, poor communication, and disregard for customer safety make Arctic Adventures a company I would strongly advise avoiding. For a service that markets itself as high-quality, they have a long way to go to meet basic customer expectations. Save your money and book with a company that values its customers.
Product: Arctic Adventures
Passeio maravilhoso, nosso guia Vjeran era extremamente carismático e entusiasmado com a história dessa grande pequena ilha que é a Islândia! Super recomendo!
Product: Arctic Adventures
(Translated by Google) Wonderful tour, our guide Vjeran was extremely charismatic and enthusiastic about the history of this great little island that is Iceland! I highly recommend it! (Original) Passeio maravilhoso, nosso guia Vjeran era extremamente carismático e entusiasmado com a história dessa grande pequena ilha que é a Islândia! Super recomendo!
Product: Arctic Adventures 17234256239527728800
The experience worth the price however there are few points to improve: 1 - changing facilities should be provided to allow the costumers to dress the wetsuit. It is unreasonable and painful to change the clothes in a parking area with -10 degrees. 2 - once the wetsuit is fitted, you should be able by to go straight into the water without waiting 1 hour. For the rest, our guide Federica was amazing and really prepared.
Product: Arctic Adventures
The experience worth the price however there are few points to improve: 1 - changing facilities should be provided to allow the costumers to dress the wetsuit. It is unreasonable and painful to change the clothes in a parking area with -10 degrees. 2 - once the wetsuit is fitted, you should be able by to go straight into the water without waiting 1 hour. For the rest, our guide Federica was amazing and really prepared.
Product: Arctic Adventures 17234256239527728800
Product: Arctic Adventures
Product: Arctic Adventures 17234256239527728800
Product: Arctic Adventures
Product: Arctic Adventures 17234256239527728800
Didi was an amazing tour guide. I did the 8-day ultimate tour which is 6 days around Iceland + 1 day in Snæfellsnes peninsula + 1 day glacier motomobiling. 100% recommended this tour, I think is really complete. Pickup process was delayed as there were people running late to their stops, but we got it. On the 5th day we couldn't do the whale watching because of weather conditions but some of the people requested to rebook the activity and some other requested the refund which was really quick to come back to my account. There was a little bit of confusion when we changed tours from the 6 days to the other ones as those were just one day tour the guides didn't have space for big suitcases, so we had to make it work. I recommend this agency; I definitely would try them again. Didi, we loved you! you were a knowledgeable, kind and nice guide guy. The other two guides were good as well but not as great as Didi.
Product: Arctic Adventures
Didi was an amazing tour guide. I did the 8-day ultimate tour which is 6 days around Iceland + 1 day in Snæfellsnes peninsula + 1 day glacier motomobiling. 100% recommended this tour, I think is really complete. Pickup process was delayed as there were people running late to their stops, but we got it. On the 5th day we couldn't do the whale watching because of weather conditions but some of the people requested to rebook the activity and some other requested the refund which was really quick to come back to my account. There was a little bit of confusion when we changed tours from the 6 days to the other ones as those were just one day tour the guides didn't have space for big suitcases, so we had to make it work. I recommend this agency; I definitely would try them again. Didi, we loved you! you were a knowledgeable, kind and nice guide guy. The other two guides were good as well but not as great as Didi.
Product: Arctic Adventures 17234256239527728800
Wir hatten die Südküstentour gebucht und wurden am Morgen 15 min zu spät vom Hotel abgeholt. Danach ging es wegen Problemen mit dem Mini-Bus zur Station, bei der wir über 1 Stunde warten mußten, um einen Ersatzbus zu bekommen. Danach gingen wir los. Die Orte waren wunderschön und wir konnten den Tag genießen bis wir abends auf der Rückfahrt mit dem Bus ein Rad verloren haben und nochmals 35 min auf einen Ersatzbus warten mussten.
Product: Arctic Adventures
(Translated by Google) We had booked the south coast tour and were picked up from the hotel 15 minutes late in the morning. Afterwards we went to the station because of problems with the mini-bus, where we had to wait over an hour to get a replacement bus. Then we set off. The places were beautiful and we were able to enjoy the day until we lost a bike on the bus ride back in the evening and had to wait another 35 minutes for a replacement bus. (Original) Wir hatten die Südküstentour gebucht und wurden am Morgen 15 min zu spät vom Hotel abgeholt. Danach ging es wegen Problemen mit dem Mini-Bus zur Station, bei der wir über 1 Stunde warten mußten, um einen Ersatzbus zu bekommen. Danach gingen wir los. Die Orte waren wunderschön und wir konnten den Tag genießen bis wir abends auf der Rückfahrt mit dem Bus ein Rad verloren haben und nochmals 35 min auf einen Ersatzbus warten mussten.
Product: Arctic Adventures 17234256239527728800
Product: Arctic Adventures
Product: Arctic Adventures 17234256239527728800
Our Ring Road tour became a wonderful winter journey thanks to our exceptional guide and driver, Geirmundur. His dedication and expertise ensured our safe travels through Iceland's stunning snow-covered landscapes, making every moment of our adventure memorable. What made this tour truly special was the amazing group of fellow travelers we met. Together with Geirmundur's professional guidance, we created wonderful memories despite the challenging winter weather and short daylight hours. A heartfelt five stars for this unforgettable experience! Wishing Geirmundur and all our lovely tour mates a happy 2025! Side note to Arctic Adventures: Consider offering more seasonally adapted itineraries during holiday periods.
Product: Arctic Adventures
Our Ring Road tour became a wonderful winter journey thanks to our exceptional guide and driver, Geirmundur. His dedication and expertise ensured our safe travels through Iceland's stunning snow-covered landscapes, making every moment of our adventure memorable. What made this tour truly special was the amazing group of fellow travelers we met. Together with Geirmundur's professional guidance, we created wonderful memories despite the challenging winter weather and short daylight hours. A heartfelt five stars for this unforgettable experience! Wishing Geirmundur and all our lovely tour mates a happy 2025! Side note to Arctic Adventures: Consider offering more seasonally adapted itineraries during holiday periods.
Product: Arctic Adventures 17234256239527728800
Amazing experience!!! Veronica was an awesome guide and made everyone feel safe and comfortable!! I would 100% do this trip again!!!
Product: Arctic Adventures Silfra Fissure 12202603401421224725
Feder was amazing and so wonderful. Great guide and interesting experience. Crystal clear water, incredibly cold and not for the faint of heart. ONCE in a lifetime for sure :)
Product: Arctic Adventures