Private Roundtrip Transfer to Isla Mujeres Ferry

Very good experience with Happy Shuttle Cancun. We contracted a round trip and did not experienced any complications. Very professional drivers and vehicles in premium condition.

Excellent service. I use Happy Shuttle every time I go to Cancun. They take care of you from your arrival to your departure. The staff will confirm with you, then reconfirm again, the specific pickup location, time, etc... round-trip. Drivers are polite and professional. The staff will even give you advice and directions on what to do at the airport to protect yourself from dishonest people. I will continue to go with this company in the foreseeable future.

We originally had a mishap with the hotel transportation service right before our trip. A quick Google and Happy Shuttle came up. The process was smooth and hassle free. There was amazing communication from each person and made my friend and I feel at ease! We will book with Happy Shuttle again!

I have to write two reviews. I want to thank Erik Perera for providing excellent above and beyond service and having a positive professional demeanor, clean beautiful ac car, knowledgeable and superb driver of all as a whole. Thank you Erik- give that man a raise and applaud him for his daily job. Thanks to him - possible redemption on the terrible service I originally received from arriving in Cancun- getting hounded in the airport and then having to stand in the heat waiting for my supposed car that took 45 mins but yet they said someone will be waiting for you with a sign - look for green shirt and khakis. I didn’t complain/ I stood there over their so called 10 minute rule and WAITED. Then after all that hassle and stressful flight to get into a hot car with barely any air. Fine I’m finally where I need to be on vacation/ nope!!!! Then while I should have been on vacation relaxing because this is what my trip was meant for- I was being stressed out by Kasandra and Caesar via email DAILY about what time I asked to be picked up but giving me half information. They don’t provide you with detailed information and want to threaten me about what time I should be where to be picked up- or else the cab will leave me- so unprofessional and disappointing. I m posting all the proof even though their policy is for you to vacation and not be stressed !!! If it wasn’t for Erik - I promise you my next vacation I would never use the company- thank that man cause he gracefully saved your company and he probably needs to train all the people in the company to be like him. If I want to be early at the airport it’s my prerogative!!! For your convenience I’ve posted all the evidence and proof and order number and chain emails

This is a great company! Friendly and helpful greeters right outside the terminal. Easy to spot in their green polos. Waited only about 5 min. for our driver who was super nice. Vans were spacious and clean. For our return trip to the airport our driver showed up 10 min early at the ferry terminal and was again super nice and fun to chat with. We had a truly excellent experience and will use them again. I thought the price was very reasonable given its private “door to door” service. And just on a personal note… tip your drivers (and wait staff, maids, porters, etc)! These are hard working folks and tips go a long way down there to boost what are otherwise modest salaries.