Reviews for Unlimited Biking
24242 reviews
My 13-year old and I had a great tour of the monuments with Benham. The biking isn’t strenuous and there’s plenty of stops. Our guide had lots of interesting info, but there was also time to walk around and experience the monuments.
Product: Unlimited Biking
Good: - Well organized operation - Good quality bicycle Not so good: (rental bike) - Old, damaged helmet. - Slow leak (but fast enough to matter) from the front tire. A new inner tube should have been provided in this case. - Front derailleur out of adjustment; difficult to shift onto large chain wheel without throwing the chain off . - Impatient staff at return point; pushed me to hurry up with transferring gear from the handlebar carrier to my pockets even though I stopped at a next door bus to avoid taking time from staff while I was doing the transfer and arrived more than 30 minutes in advance of the end of the return time window.
Product: Unlimited Biking
Easy on line booking Organized easy pickup Had some trouble when I first picked up the Baich and the technician said that he would go over it and he did. It seemed that everything was working, however, as I was riding, the rear wheel would not stay in gear. I had to ride the whole race in the lowest, most difficult gear. I stopped to see if anyone could help me at the rest stop, but they were unable to solve the problem.
Product: Unlimited Biking
The e bike I rented was not in great shape. The handle bars constantly slipped and the odometer was set to kilometers.
Product: Unlimited Biking
This was the best planned, organized and executed large event I’ve attended. Very nice job! Great ride and a good time.
Product: Unlimited Biking
Seamless, simple process start to finish, and a well-maintained bicycle made the whole 5 Boro Ride absolutely unforgettable! Thank you!!
Product: Unlimited Biking
The online booking process was fairly easy-to-use. The bike pick up at Broad Street went smoothly despite the number of riders picking bikes. Information flow at pick site could have been better. Drop off site at Staten Island was ok.
Product: Unlimited Biking
Amazingly efficient in getting and returning bikes,especially in a crowd of 30+ k people. Highly recommend
Product: Unlimited Biking
Man this was an awesome way to spend a few hours. We rented 4 bikes for 2 hours, started on 56th and went up to 100 and something street and back with time to spare. We did get lost, and got back a few minutes late to return bikes but they were completely understanding and did not charge us a late fee!!! I will definitely be renting from them again when I come back!!
Product: Unlimited Biking
(Translated by Google) Definitely recommended to do in Dutch! Our guide Thomas was a really fun guide; he spoke with passion and it showed. This is the perfect way to see much of Berlin's beautiful architecture in 3 hours, along with the history behind it. (Original) Zeker een aanrader om in het Nederlands te doen! Onze gids Thomas was een hele leuke gids, hij sprak met passie en dat was te merken. Dit is de perfecte manier om in 3 uurtjes veel van de mooie architectuur van Berlijn te zien met daarbij de geschiedenis erachter.
Product: Unlimited Biking (Formerly Fat Tire Tours)
Fantastic, easy experience for the 5 Boro Ride. Could not be easier and cleaner way to get the bikes. Also, customer service via the phone was exceptional and friendly.
Product: Unlimited Biking
Product: Unlimited Biking (Formerly Fat Tire Tours)
An amazing way to see Paris. Rent the bikes for a while day. You'll enjoy it and will see a lot more. We loved it. Absolutely loved it.
Product: Unlimited Biking (Formerly Fat Tire Tours)
Pickup and return were well organized and efficient. The bicycle I rented was well maintained and performed flawlessly for the TD Five Boroughs Bicycle Tour.
Product: Unlimited Biking
We reserved with Unlimited Biking for the 5 Boro Bike Tour as visitors from Chicago coming in for the ride. Let me say this very loud - the service from the online booking, confirmation emails, and then down to the day of organization - was STELLAR!! We brought our own helmets BUT Unlimited had helmets available for everyone who didn’t. I just can’t say it enough, this was one of the best experiences with a bike rental company. I reserved a Cannondale road bike that was quickly fitted for my height and adjusted for brakes, my sister reserved a hybrid - both bikes performed perfectly for us. Just THANK YOU and you certainly will see us again!!
Product: Unlimited Biking
SOOOOOOO well organized!!!!! fast, no lines, they let me swap out bikes when I wanted a bike with water holder, battery lasted forever for my eBike.... was also clean. thank you!
Product: Unlimited Biking
What a great company to rent a bike from for the 5 Boro Bike Ride. I highly recommend the VIP bike rental, which allows you to return the bike in Staten Island and not have to board the ferry with it on the way back to Manhattan. Super easy and convenient too.
Product: Unlimited Biking
We used unlimited biking for the bike to New York ride. Everything was seamless and easy. The bike was comfortable and worked perfectly.
Product: Unlimited Biking
Reservation, service, pick up, presence throughout, and return were ALL outstanding. The ride was the best way to experience the 5 burros, and if not for my troublesome right knee, I would have preferred a road bike instead of the e-bike. So glad for that option!
Product: Unlimited Biking
Easy to work with, great customer service
Product: Unlimited Biking
