Reviews for Unlimited Biking
24367 reviews
Product: Unlimited Biking
Dan what an amazing tour guide. Thank f you get him you will not be disappointed
Product: Unlimited Biking
Dan was great very fun tour
Product: Unlimited Biking
(Translated by Google) Fantastic bike tour of Miami! The manager was super friendly! (Original) Superbe visite de Miami en vélo. Gérante Super sympa !!!
Product: Unlimited Biking
Cold and windy bike ride but super fun nonetheless with Chuck leading us thru lower Manhattan and Brooklyn. Highly recommend !
Product: Unlimited Biking
I had to really think about this review in order to be fair. Whenever we travel to a different city with our children we try to rent bikes and see more than their little feet would allow walking. This is to point out that we regularly rent bikes in multiple locations. We don’t need fancy or new bikes and are really not specific or picky. This was by far the worst service and quality we have experienced. Not one but two of our children’s bike’s broke while we were out and about. I think this speaks to the care and upkeep of these bikes. The safety of the bicycles and brakes are the bare minimum requirements of a bike rental company. A lot of people can end up injured or worse. When we called, it appeared that the customer service person was ready and prepped to deliver the meanest, most insensitive, idgaf response I have heard to date. We were to walk each bike back to the store since we had young children who did not have working bikes. No refunds, no assistance, no sympathy. When we asked if someone could come get them, he scoffed and said we can’t help with that. When I asked if he felt that was fair, he responded by pointing out jargon from the contract. I really hope they do not stay in business but I do feel that other more conscientious companies deserve the patronage.
Product: Unlimited Biking
VERY UNSAFE BIKES!!! Kid's bikes broke while cycling in the streets. They will not help you. Unlimited biking absolutely ruined the last day of our trip. While in the streets both of our kid's 20" bikes broke and became unusable. The obvious dangers of this on the road along with our 7 mile walk home dragging along bikes with a 4 and 6 year old made for a pretty terrible day. I would be very suspicious of the safety of these bikes and brakes. If you rent from them don't intend on going too far because you may have to walk them back. When we called the company they were rude, callous and took no responsibility for the bike's upkeep. He said there was one person in the entire company and that (as a bike service company) they do not have a single vehicle to come get the bikes. We would have to walk the bikes back one by one. When i said the kids bikes are broken the said they would "send someone" but if it was stolen in that time we would have to pay $600 for each used, broken, raggedy kids bike. I agree with the numerous previous reviews that if you are to have to deal with the customer service here it was really awful. I have never spoken with someone so condescending, unambitious, belittling and rude as this man. Especially for providing what was inarguably a very poor service. If your product was faulty i would not think you should be so haughty and unkind. Where a business could find such a terrible person to speak to customers over the phone is impressive. He could have been tired dealing with numerous complaints or problems all day which is even more concerning for an outfit that provides one single service. Or maybe he is the owner and no one actually hired him might make more sense. But remember said owner has no car or good will. A very tired mom's warning for your next trip is not to use this company.
Product: Unlimited Biking
VERY UNSAFE BIKES!!! Kid's bikes broke while cycling in the streets. They will not help you. Unlimited biking absolutely ruined the last day of our trip. While in the streets both of our kid's 20" bike chains came completely off. The obvious dangers of this on the road along with our 7 mile walk home dragging along bikes with a 4 and 6 year old made for a pretty terrible day. I would be very suspicious of the safety of these bikes and brakes. If you rent from them don't intend on going too far because you may have to walk them back. When we called the company they were rude, callous and took no responsibility for the bike's upkeep. He said there was one person in the entire company and that (as a bike service company) they do not have a single vehicle to come get the bikes. We would have to walk the bikes back one by one. When i said the kids bikes are broken the said they would "send someone" but if it was stolen in that time we would have to pay $600 for each used, broken, raggedy kids bike. I agree with the numerous previous reviews that if you are to have to deal with the customer service here it was really awful. I have never spoken with someone so condescending, unambitious, belittling and rude as this man. Especially for providing what was inarguably a very poor service. If your product was faulty i would not think you should be so haughty and unkind. Where a business could find such a terrible person to speak to customers over the phone is impressive. Or maybe he is the owner and no one actually hired him might make more sense. But remember said owner has no car or good will. A very tired mom's warning for your next trip is not to use this company.
Product: Unlimited Biking
(Translated by Google) Hassle-free rental in no time. (Original) Bezproblémové půjčení během chvilky.
Product: Unlimited Biking (Formerly Green Bikes Rental)
Amazing tour guide. Dan. Recommend it it 🌟 x
Product: Unlimited Biking
Dan was brilliant! Such a fun tour of Central Park.
Product: Unlimited Biking
Great experience, made by Dan.
Product: Unlimited Biking
Dan was great
Product: Unlimited Biking
(Translated by Google) What a fantastic tour with our Belgian tour guide Gunther. Really great! Good explanations and a pleasant atmosphere. (Original) Wat een geweldige tour met onze Belgische tourguy Gunther. Echt super! Goeie uitleg en gezellig.
Product: Unlimited Biking
Amazing tour!! Thanks a lot Gunther
Product: Unlimited Biking
(Translated by Google) Very nice tour guide!!! Super fun explanation from Gunther! (Original) hele leuke tour gids!!! Super leuke uitleg van Gunther!
Product: Unlimited Biking
Funny, informed, informative guide. Did not sugar coat the tumultuous history of Rome. The pace was slowed by the constant sea of tourists, but not his fault.
Product: Unlimited Biking (Formerly Fat Tire Tours)
Wonderful tour of Central Park.
Product: Unlimited Biking
(Translated by Google) Punctual and friendly (Original) Puntual y amable
Product: Unlimited Biking
Gunther showed us Manhattan and told us all kinds of interesting details, while switching fluently between English and Dutch. Thanks Gunther!
Product: Unlimited Biking