Reviews for Unlimited Biking
24435 reviews
Couldn't recommend this tour enough! One of the highlights of my trip takes you to all the essential spots and some lesser known curiosities. Our guide was able to answer every question about the tour and Barcelona, so I was surprised to hear it was her first tour! The ride is suitable for anyone as the city has amazing bike lanes and little to no hills.
Product: Unlimited Biking (Formerly Fat Tire Tours)
Our tour guide Richard was very knowledgeable, courteous and helpful. He was fluent in English and was witty. We visited Château, Versailles gardens, visited market place. We were on time and enjoyed the bike tour thoroughly.
Product: Unlimited Biking (Formerly Fat Tire Tours)
Guy was so helpful, the electric bikes were great, the ride to mount Vernon was beautiful- overall a really nice experience that I’d recommend to anyone.
Product: Unlimited Biking
Product: Unlimited Biking
One of the best tours we have ever done - excellent experience. Dan was our tour guide and he was great - so informative and such passion for showing the city. It was really interesting introducing history of Munich and the city in present. And he is funny too! 😄 Thank you for having us, and we send greetings to Dan's mom and we hope that this review will be hanged on Dan's mom wall! 😃 Mirna and Matej from Croatia!!
Product: Unlimited Biking (Formerly Fat Tire Tours)
Amazingly easy and convenient My 9-yr-old daughter and I came to NYC to celebrate my son’s graduation and the three of went for a bike ride. Everything from booking and checking in, to returning was super smooth
Product: Unlimited Biking
Staff were insanely fast and efficient. The bike I got was pretty much perfect. Super close to central park, and easy to just walk your bike if you don't want to bike on the road. Would definitely recommend.
Product: Unlimited Biking
Great ride around SF! John was the best tour guide sharing all the beautiful sites.
Product: Unlimited Biking
Everything’s worked really well. We got the bikes within 10 min, everything was well- organized. Basket and helmet if you want. We rented for 4 hours, which was perfect for the whole Central Park, picknick and 90 min Stopp in the Guggenheim Museum 😀 We would recommend it again!
Product: Unlimited Biking
Great experience! Quality bikes and guide, CJ. Highly recommend!
Product: Unlimited Biking
(Translated by Google) We booked two women's bikes online with baskets, helmets, and locks for 8-10 hours. Despite booking online, we had to wait 30 minutes on site before it was our turn. We were given two men's bikes without baskets. When we pointed out that we had booked differently, we were told that everything was rented out but we could wait until bikes were returned. Unfortunately, I couldn't adjust the saddle height later because there was no quick-release mechanism... very annoying. Technically, everything else was fine. For the rental price, I expect better features such as suspension, a bell, and lights! When we returned the bikes, we were asked if everything was okay. We then pointed out the issues again but didn't even receive a refund as an apology. Absolutely not recommended! (Original) Wir haben online 2 Damenräder gebucht mit Korb Helm und Schloss für 8 - 10 Stunden. Trotz der Onlinebuchung mussten wir vor Ort 30 Min warten,bis wir dran waren. Wir er hielten 2 Herrenräder ohne Korb. Auf den Hinweis, daß wir anders gebucht hätten, sagte man uns, es wäre alles vermietet wir könnten aber warten bis Räder zurück kommen. Leider konnte ich später die Höhe des Sattels nicht mehr einstellen,da kein Schnellverschluss....sehr ärgerlich. Technisch war sonst alles ok. Für den Mietpreis erwarte ich eine andere Ausstattung wie zum Beispiel Federung, Klingel, Beleuchtung! Bei Rückgabe der Räder fragte man ob alles ok war.Unser Mängel haben wir dann erneut vorgetragen jedoch als Entschuldigung nichtmal Geld erstattet bekommen. Ganz klar.Keine Weiterempfehlung!
Product: Unlimited Biking
Product: Unlimited Biking
BEWARE IF RESERVING CARBON ROAD BIKES My husband and I planned to do a 100 mile bike ride up the Empire State trail and reserved our bikes at Unlimited Biking through their website. Two days before our reservation I called and spoke with the support team to make sure we had the right materials and were ready for the ride. We purchased our own tire repair kit, multi use tool, etc because they didn't provide those options. We asked for the pedals to be removed so we could use our clip in pedals for the longer ride. They assured us the bike would be ready. We arrived at the Columbus Circle location at 9:15 AM (store opened at 9 AM) and were told the bikes are 10 minutes away. Well... 60 minutes later we're still sitting at the pick up location waiting for the bikes to arrive. When they finally arrived, the pedals were still on and the employee had a line of people waiting for their bikes. We asked for the tool and tried to get the pedals off. Seemingly fused to the bikes, the pedals could not be removed. They asked us to ride our bikes to another location where they had more tools and people to help with the pedals. After arriving at the new location, someone spent the next 30 minutes changing our pedals. I took off around the block to make sure my pedals were working properly and thank goodness I did. Halfway around the block my pedal fell out. I walked the bike back to the location and 20 minutes later tried to ride the bike around the block again. Same thing- pedal fell out. Back to the store for adjustments. One final time around the block and the pedal didn't fall out, but it was put on crooked so I knew it would eventually fall out. Over an hour after arriving to the second location we were instructed to go back to the Columbus Circle location to switch out our bikes. We arrived back to Columbus Circle and they didn't have another bike in my size. I had to get one that was smaller. They sent us around the corner to a bike shop to get our pedals put on professionally. Finally after 3.5 hours of back and forth, we were off on our ride. At Columbus Circle, Christina apologized for our experience and said she wanted to make it up to us. She offered to let us keep the bikes overnight, but we had no place to store them nor had any desire to use them the next day. We declined and said we'd appreciate further discussion on how to rectify our experience. She said we could discuss when we returned the bikes later that day. Upon our return, we couldn't get the pedals off again and had to walk to the bike shop around the corner for the pedal removal. Christina was not at the location anymore when we returned so I left my phone number asking for a call so we could discuss a resolution to our nightmare experience from the morning. The next day I didn't hear from the company. I called the following day and they asked me to send an email so the solution could be escalated to their management team. I did that. It's now been 10 days since we rented bikes and I had to reach out again for some resolution. They informed me that since we had an all day reservation and had the bikes for 6 hours (not the 10 that we had expected) the company wasn't going to do anything for us. I'm a pretty reasonable person and I understand things happen. But to treat your customers like this and then say sorry- we're not doing anything for you is just terrible business practice. I'd highly suggest someone renting road bikes in NYC go elsewhere.
Product: Unlimited Biking
We were thinking of buying a tandem, and thought it would be a good idea to learn the ropes on a rental first. We enjoyed it so much, we went and bought one. Thanks for the opportunity to get some practice in before the real thing!
Product: Unlimited Biking
Rented 2 hybrid bikes from Unlimited Biking Central Park. The chain came off of my bike 4 times during the ride around the park. I put the chain back on each time because we had to keep riding to get back to Unlimited Biking. I was covered in grease afterwards and had an awful "ride" because so much of it was interrupted. Due to their no refund policy, Unlimited Biking refuses to give us a refund, even though the policy should apply to bikes that are RIDEABLE. I do not recommend.
Product: Unlimited Biking
We didn’t have a tour we rented the bikes and explored on our own. This location is two blocks from Central Park and the rental was so easy. They provided us a basket and a bike lock and we biked around all of Central Park!
Product: Unlimited Biking
Product: Unlimited Biking (Formerly Fat Tire Tours)
(Translated by Google) We rented 3 bikes here (€14 per day per bike). The bikes are in great condition and ride wonderfully! Very friendly staff. (Original) We hebben hier 3 fietsen gehuurd (14€ per dag per fiets) de fietsen zijn in prima staat en fietsen heerlijk! Zeer vriendelijke medewerkers.
Product: Unlimited Biking (Formerly Fat Tire Tours)
Product: Unlimited Biking
(Translated by Google) In 2015 I rented 2 bikes here for 5 days, and again in 2022. Good bikes, top service. Next time I'll be back here! (Original) In 2015 hier 2 fietsen gehuurd voor 5 dagen, in 2022 weer. Goede fietsen, top service. Volgende keer weer hier!
Product: Unlimited Biking (Formerly Fat Tire Tours)