Reviews for Skyline
82 reviews
Awesome
Product: Skyline Sightseeing
(Translated by Google) Everything is fine. (Original) Todo correcto
Product: Skyline Sightseeing
This is one of the best hop on hop off tours I've done. We've used the big bus company in other cities, and this was fantastic. We were able to see everything San Francisco has to over, including going over the Golden Gate Bridge, Lombard Street, Fisherman's Wharf and so much more. Our ticket also included a evening tour, which took us over the Oakland Bay Bridge, which is equally stunning in it's own right, and gave us beautiful views of downtown San Francisco. We would highly recommend this tour.
Product: Skyline Sightseeing
The Bay Cruise and Hop-On Hop-Off Bus Tours were great. They were very informative and the staff for both were excellent. We had an issue and the staff responded to email promptly. The only problem was that we had a problem redeeming the voucher for our tickets for our cruise. Make sure you read all of the fine print on the voucher so that you understand the process and where to go. If they tell you they can't redeem the cruise tickets, they can at the Jefferson Street office. Ask for Isaac if you have an issue.
Product: Skyline Sightseeing
(Translated by Google) Very nice, saw everything (Original) erg leuk alles gezien
Product: Skyline Sightseeing
Product: Skyline Sightseeing
(Translated by Google) They never told me that the office I had to look for was the Big Bus office. (Original) Nunca me dijeron que la oficina que tenía que buscar era la de Big bus
Product: Skyline Sightseeing
If I could give zero stars I would. We booked a hop on hop off bus with Alcatraz tour a month ago with our travel agent in the UK. We were told to confirm the tour with 72 hours before departure. We actually confirmed our tour a week before departure only to be told the date we had booked wasn't available. We were offered the next day but we had another tour booked. We emailed again to ask for alternatives and got no response. Our travel agent tried to sort out with no luck. This could have ruined our holiday as we've travelled along way to see Alcatraz but we managed to get tickets through Viator at double the price. No apology at all. Please do not use this operator.
Product: Skyline Sightseeing
Had our trip booked through our travel agent for 18 months prior to going The trip included 2 days hop on hop off bus & Alcaraz 3 days before we were due to go These Bafoons!!! Emailed & had moved our Trip on a Day !! What’s the problem you may think? We weren’t actually there on that day!!!!! Several frustrating emails later whilst we are on our Holidays They can’t do any thing about it so cancel & cancel our Bus tour as wel!!!!!!! 🤯. Do Not Trust These People with Your Plans!!!!!! If I could give - Stars I would Pleasr chose a Reputable Reliable Company
Product: Skyline Sightseeing
We loved the hop on - hop off experience in San Francisco. Great route and awesome drivers!
Product: Skyline Sightseeing
Had a great time on tours. Nice people. Got the package deal
Product: Skyline Sightseeing
Product: Skyline Sightseeing
Product: Skyline Sightseeing
This company does not operate a Hop on Hop off bus tour in San Francisco. We purchased a 2 day ticket online and got an email with confirmation and QR code to be scanned. Buying tickets on their said we could get on bus at any stop by show confirmation to driver. We went to bus stop and waited 45 minutes, no bus! Called contact number, but due to staffing the phone was not monitored and it gave email address. Now it an hour no bus. Sent email, saying where we were waiting and ask if there was issues, 20 minutes got a reply saying sorry for delay. Gave me the location of the bus stop which we were standing at and said busses run every 30 minutes. Still no bus. Walk to redemption center about a mile away only to find out this company no longer operates. Where they use to be the Big Bus tour company. They explained Skyline Sightseeing was no longer operating. To add insult to injury Skyline Sightseeing sent an email to say thanks for joining them and please rate our experience. I did!!! They replied other people had been able to join the tour. We were on SanFrancisco 4 days and never saw a Skyline Sightseeing bus. Saw hundreds of Big Bus Tours busses.
Product: Skyline Sightseeing
Great way to get around and see the city
Product: Skyline Sightseeing
Nice tour of San Francisco
Product: Skyline Sightseeing
BEWARE! This is not a legit business. They are on Groupon , allowed me to book my trip (hop on hop of bus) on a Thursday. Emailed me later to tell me only open on Fri thru Mon. They rescheduled me by email, as you can’t reach anyone there in a timely fashion. All locations listed in vouchers of where to pick up tickets have note on doors stating closed. Phone number listed have recording they are closed. I went to address where bus tour was to begin - it never showed. Emailed them to ask how to get my tickets -no response. Groupon less than interested as well...which is most disappointing as they are allowing misrepresentation and false advertising and thus far have not been grr Er mogul in obtaining my refund. Many local operating companies in San Francisco state this company is closed, and was not replicable . Look at reviews....no recent ones in 2020 , however, Groupon still affiliated with? Really? This has been a disaster!!! Big red hop on and hop off better choice as they truly are operating and seemed very professional when searching for this non existent place. They don’t deserve any stars!!
Product: Skyline Sightseeing
Product: Skyline Sightseeing
1 star is too much....This group cannot respond to emails, ignore based on current situation refund requests. In emergency you can see how bad they treat guests. Finger away! Go to getyourguide - great customer experience. The review cannot be posted by FB anymore, so „serious“ they are !
Product: Skyline Sightseeing
Product: Skyline Sightseeing