Reviews for SeaWorld Orlando
10069 reviews
Product: SeaWorld Orlando
Product: SeaWorld Orlando
The management overseeing the phone staff for SeaWorld Orlando should be immediately replaced. No one ansering the phones knows what they are doing. Additionally, the internet team has no idea what they are doing, no quality control. For instance, logging in from a computer, no problem. Except that, once logged in after putting additional purchase in the cart and then move to check-out, it is impossible. It is impossible to check-out because the feature does not work. Shame on who is responsible overseeing either team. The app simply has problems over 99% of the time when I need to log-in...it simply will not accept a log-in.
Product: SeaWorld Orlando
Sea world is dying! This is honestly the word experience we’ve ever had at an amusement park. They sold us an all day dining package and then closed the restaurants before dinner so we couldn’t use it then the closed all of the park 3 hours early so they could sell admission to a Halloween party. The staff could also care less, customer service didn’t even want to help us and was annoyed that we even asked why we could eat with our all day dining pass. Worst park I’ve ever been to.
Product: SeaWorld Orlando
(Translated by Google) Spectacular! (Original) Espectacular!
Product: SeaWorld Orlando
(Translated by Google) The entrance fee was okay thanks to an online promotion, although we could have found it cheaper in a mall the following day. Food and drinks are so expensive that I definitely wouldn't want to pay for them. I think it's a shame that a 0.5-liter bottle of water costs over $6. The staff were very friendly and explained a lot. (Original) Eintrittspreis war durch online Aktion ok während wir einen Tag später auch noch günstiger in ner einkaufsmall gesehen hätten. Essen und trinken ist so teuer das ich es mir auf jeden Fall nicht leisten möchte. Finde es schade wenn dann ne Flasche Wasser über 6 Dollar kostet für 0,5 l . Personal sehr freundlich erklärt auch sehr viel
Product: SeaWorld Orlando
CHECK WEATHER! It’s a miserable experience in the rain
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
The park itself seemed very nice, but unfortunately, our experience was extremely disappointing. My wife and I visited on a day when rain wasn't originally expected until the day of our visit. We arrived around 2:00 PM, and by approximately 3:00 PM, nearly all of the rides and attractions had closed due to the weather. We decided to grab something to eat and wait for the rain to pass, hoping the attractions would reopen. Unfortunately, most of the rides and attractions did not reopen until around 8:45 PM. We immediately headed to one of the roller coasters, but by the time we finished the ride, the park was closing. Essentially, we spent the majority of our visit waiting and only had the opportunity to experience one ride. We had also planned on doing some of the animal encounters, which require supplemental admission at an additional cost. Unfortunately, because so much of the day was lost to the weather and closures, we never had the opportunity to experience those either. One positive experience I do want to mention was the underwater shark restaurant. We ate there while waiting for the weather to improve and thought it was very nice. The atmosphere was unique, the shark aquarium was impressive, and we genuinely enjoyed that part of our visit. Between admission, food, drinks, and everything else, I spent well over $1,000 during our roughly six hours at the park. I completely understand that SeaWorld cannot control the weather or compromise guest safety. My disappointment is not with the fact that the attractions had to close—it is with how the situation was handled afterward. I saw that SeaWorld advertised a weather-related return/refund program, so I submitted a request twice over the course of the following week. I wasn't asking for everything I spent to be refunded. I simply hoped they would provide replacement day passes for my wife and me so we could return, purchase the additional encounters we had originally planned on doing, and actually experience the park. Unfortunately, I never received a response to either request, an email, or a phone call. Had someone simply responded and given us the opportunity to return, I would have been completely satisfied and would have gladly spent more money at the park. Instead, the complete lack of follow-up left a very poor impression. My wife and I both have annual passes to Disney and Universal, and after this experience, we'll probably just stick with those parks going forward. It's unfortunate because from what we were able to see, SeaWorld looked like a park we could have really enjoyed. We just never got the opportunity to experience it, and the lack of customer service afterward is ultimately what makes us unlikely to return.
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Worst experience of my life! We got stuck on the Odyssey ride because the fire alarm went off. We were left suspended in midair for five minutes with absolutely no explanation. I’m terrified of heights, so it was extremely frightening and stressful, especially with the alarm message playing over and over again! And when they finally got us off the ride, not a single employee apologized or gave us any explanation. I walked out truly shaken and traumatized. Shame on you! I will never come back to this park, and I certainly won’t be recommending it to anyone!
Product: SeaWorld Orlando
I decided to finally visit because I had heard that some of the rides were worth going for. I won’t come again. Parking is even more expensive than Disney World; $40 with tax. The staff are underpaid and worked to the bone. Those poor animal trainers are purely doing it for their love of animals. They get paid pennies and work crazy hours. The ride operators and food and bev workers seemed jaded and exhausted, yet some were kind. Staffing was so sparse that they didn’t even have a greeter out at Mako, perhaps the park’s most famous ride. Dispatch intervals were rough. Lockers are expensive (like everything else— SeaWorld is desperate to squeeze every penny from you) and necessary for almost every roller coaster, yet the loose article policy is not enforced at all and phones make it on every ride. Why did I follow the rules and pay $15 for lockers (all-day multi-use) when nobody else did? I was hoping that SeaWorld’s reality was much better than its negative public image, but the animal enclosures were so abusive that I found myself avoiding them at all costs. I was embarrassed to have contributed money to them staying there. The animal enclosures were overpacked and way too small. Little aquariums were tucked into the Manta queue as an afterthought, as decoration. They had fairly large species inside, and they looked so cramped. Around five different penguin species were all squeezed into the same tiny enclosure, an afterthought to the adjoining roller coaster. They were all very still and stiff. The sea lion enclosure was packed as well; they swam in small circles in what looked like Central Park’s archaically tiny set-up. The dolphins were in a pitifully small enclosure as well. There was a dead bird lying mangled next to the Penguin Trek track. It looked like it had been there for a long time, all dried up and twisted out of shape. That dead bird kind of summed it up for me. How had it not been removed yet? How had SeaWorld not been removed yet? Mako is a great coaster but it’s not worth throwing your morals away for. Friends who have worked for SeaWorld have told me stories about how horrendous operations are— I’m just impressed that they didn’t quit on the first day.
Product: SeaWorld Orlando
We visited this park 10years ago and loved it, we visited againt today and its definitly a park on the slide imo, $143 for what is efectivly a half day park at best. We didnt get the best weather which is why iv actually given it 2* but its defo not the place we remembered. I persinally wouldnt go again. There is a counter in the park where the staff try get you to do a tour, you know the ones do this toyr why we try sell you some sort of time share, they were very rude, especially when i said im not interested in in taking the tour. All together a expensive poor half day out
Product: SeaWorld Orlando
(Translated by Google) Excellent place to enjoy with family and friends! (Original) Excelente lugar para disfrutar con la familia y amistades!
Product: SeaWorld Orlando
It was fun
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando