Reviews for SeaWorld Orlando

Product: SeaWorld Orlando

It was very hot so make sure to hydrate,and stay cool. Im a member so I get 10% off from food and drinks. If you buy refillable cups you get free refills the whole day your there so that helps save money. The food quantity was small for the prices you pay. I think if your charging those prices however you need to add a little more quantity of food. For example we ordered mozzarella sticks for 9.99 and it was only four pieces. For that price you should get 6 pieces. We also got one large fry for 7.99 and it looked like a small. So I think they could improve on that. Some of their merchandise is expensive.

Product: SeaWorld Orlando

After consistently misleading information regarding a disabled member of my party’s accommodation we requested to speak with a supervisor, and Alexandra came to the ticket line, which we were told serves as guest services and would assist with ADA accommodation. Rather than offering a solution or an apology for the misdirection, she stated that no assistance would be provided and told us to wait again later during the evening event. (After many hours over the week calling and an additional 25 minute drive to the park early where we were inaccurately informed we would receive assistance). During this interaction, Alexandra dismissed the phone support guidance by stating that call centers are “unreliable and foreigners” who often pass along misinformation, and that this is not SeaWorld’s problem. When I asked to speak with a manager who could provide assistance or would be present during the evening event shift, she claimed she was the only management on duty and that no manager would carry over into the evening. Alexandra was unapologetically inconsistent with any information she provided. Before leaving, I asked Alexandra for her business card so we would have a point of contact when returning later. She agreed and handed me a card; however, once looking at the card, it was a generic customer service card rather than her contact details. When we tried to ask follow-up questions, she continued to stand there while turning her back and purposefully ignoring us.

Product: SeaWorld Orlando

Product: SeaWorld Orlando

(Translated by Google) It's beautiful, educational, and everything inside is spectacular. (Original) Es hermoso , educativo, y todo es espectacular ahí dentro

Product: SeaWorld Orlando

They need more customer service at the entrance or tickets area to much wait and is hot im a platinum member and dont thing i will not renew because we deserve better service

Product: SeaWorld Orlando

Product: SeaWorld Orlando

Nice but not good food 🍱 inside the park

Product: SeaWorld Orlando

Product: SeaWorld Orlando

Howl o scream wasn't that scary wasn't impressed.

Product: SeaWorld Orlando

Am I able to use my passport to get in? I've called four times and was on hold for an hour before they hung up each time. I lost my license 2 or 3 weeks ago and was waiting until my next paycheck to hopefully find the old one or buy a new one. I haven't received a reply from the email either. I need an answer right now. 2 stars for the amount of difficulty it's been trying to find this answer since yesterday.

Product: SeaWorld Orlando

Product: SeaWorld Orlando

Product: SeaWorld Orlando

(Translated by Google) Several animals have injuries, which in my opinion are characteristic of bites, in the feeding area of ​​the "shark encounter". The water is too shallow for the behavioral patterns of some of the species there. Many larger sharks are kept alongside smaller animals. The enclosure lacks any kind of environmental enrichment. Food scraps are scattered everywhere. I saw a stingray with a chewed tail and another with a damaged fin from repeatedly hitting the pool railing to beg for food. Animal welfare is failing in this enclosure. It's strange because in aquariums the environment is very rich and the animals seem happy and comfortable, expressing their natural behaviors, but in this interactive enclosure it's the complete opposite. Very sad to see. I'll never go back. Furthermore, the blanket has been malfunctioning since we arrived. (Original) Vários animais apresentam ferimentos, que na minha opinião são característicos de mordidas, na área do recinto de alimentação do “shark encounter”. Água muito rasa para o padrão de comportamento de algumas espécies que estão ali. Muitos tubarões de porte maior junto de outros animais menores. Recinto sem nenhum tipo de enriquecimento ambiental. Restos de comida espalhados para todo lado. Vi uma raia com a cauda mastigada e outra com a nadadeira machucada de tanto que ela bate no peitoril da piscina para pedir comida. O bem estar animal está falhando nesse recinto. É estranho pois nos aquários o ambiente está muito rico e os animais parecem felizes e confortáveis, expressando seus comportamentos naturais, mas nesse recinto interativo é o completo oposto. Muito triste de ver. Nunca mais volto. Além disso a manta está com mal funcionamento desde que chegamos.

Product: SeaWorld Orlando

Seaworld has great pass and food deals for locals, probably the best of the big area theme parks, so I go there often when visiting family. We love the shows, the drone shows at night were spectacular. Some of the gift shops carry the best back scratcher I have ever used, do not sleep on it. lol

Product: SeaWorld Orlando

Product: SeaWorld Orlando

My niece had the best time, great for small children

Product: SeaWorld Orlando

Product: SeaWorld Orlando

Product: SeaWorld Orlando

This is the WORST run park in the Orlando area. They sold tickets that specifically said their Howl o Scream event starts at 7:00pm on ANY event night. Some suit somewhere decided that they were going to host a 5k on the night of 9/18 and actually start the event at 8:00pm instead. There was an angry mob at the gate as we all waited for over an hour for them to actually start the event. THIS WAS MENTIONED NOWHERE ON THE HOWL O SCREAM EVENT PAGE. The howl o scream event calendar made absolutely no mention about there being different event hours for that night. They did not adjust hours to add an additional hour to the operation to compensate for the hour of our time they wasted. THEN, once inside, the few coasters that were open were mostly running one train with 60+ minute queues. Honestly I shouldn’t be surprised as if SeaWorld is consistent about anything its poor operations and poor communication. SeaWorld if you’re reading this don’t even bother responding because I will NEVER visit a park run by United Parks again and I will tell everyone in my life about how poor of an operation you run. To add insult to injury, while we waited they sent some poor workers through the mob selling Alcohol and handing out stupid magnets that no one wanted to commemorate an event that made everyone mad. Piss poor communication and par for the course for this park. This was the last straw and the last time I will ever set foot in that park. I’m only posting this to warn others .

Product: SeaWorld Orlando