Reviews for Papillon Helicopters
17523 reviews
I generally don't write reviews, but because of the most wonderful experience I had with my helicopter tour I just had to sit down and make a few comments. First off, their helicopters are in fantastic shape and very well taken care of, which is very important concerning helicopters. I come from an very extensive aviation background and pay particular attention to detail concerning how maintained something is or isn't. These birds are top notch! Secondly, the views. WOW!!! Yeah, Mother Nature made them, but Papillon gave me a chance to see them in a way that would be impossible otherwise. We took off from near the strip, great views all the way to Lake Mead and Fortification Hill, with some awesome views of the Hoover Dam. Then, we headed towards the Grand Canyon. Approaching the Canyon, we dropped over the rim and down along the Colorado River and made our way to the landing spot where we got to step out of our flying carriage for a campaign lunch. The views, once again, WOW!!! Spent about 40 minutes right along side of the river to soak in the awe and beauty of our surroundings. After take off, we headed back to Las Vegas with a pit stop for fuel along the way. AMAZING!!! Now, one of the things that made this sight seeing adventure so much more amazing was our pilot Daniel. Not only was he very informative about the sights along the way, but he was very funny and made us feel very welcomed, like he was honored to be our pilot. He answered all of our questions about the sights and even my questions about the helicopter and general aviation inquiries. Hands down he topped off the experience and made this wonderful trip even better! Yeah, the cost is a little high, but I can honestly tell you that it was more than worth it. Save up if you have to, because you won't regret it one bit! We were treated like first class customers from the moment I made the call for reservations, to when we were dropped off by the limo they provided at our hotel. To all those that made this experience as wonderful as it was, I thank you more than you'll ever know!
Product: Papillon Helicopters - Boulder City
Not a good experience from tour not matching advertisement to requests on the tour to tip and recommendation on what the tip should be to feeling insulted by staff to customer service which I felt was probably the worse I have ever experienced. I will not only not be using them in the future; I will be avoiding any website with their name. Just very bad experience.
Product: Papillon Helicopters - Boulder City
Not a good experience from tour not matching advertisement to requests on the tour to tip and recommendation on what the tip should be to feeling insulted by staff to customer service which I felt was probably the worse I have ever experienced. I will not only not be using them in the future; I will be avoiding any website with their name. Just very bad experience.
Product: Papillon Helicopters - Boulder City
Worst service ever. They offered 30 minutes flight and the flight took less than 15 minutes. Staff in the airport are not friendly with customers, and they could not solve out the issue. Please train your staff to offer the real plan you sell, do not lie, and focus on customer service! Worst service ever!!
Product: Papillon Helicopters - Las Vegas
Worst service ever. They offered 30 minutes flight and the flight took less than 15 minutes. Staff in the airport are not friendly with customers, and they could not solve out the issue. Please train your staff to offer the real plan you sell, do not lie, and focus on customer service! Worst service ever!!
Product: Papillon Helicopters - Las Vegas
(Translated by Google) Very poor service; the people who are supposed to handle complaints are unhelpful. The plan they offer on their website is very different from what they actually offer. They advertise a 30-minute helicopter flight, but the flight lasts less than 15 minutes. Furthermore, it's not a continuous flight; they add a river cruise instead. (Original) Muy mal servicio, las personas que deben atender las quejas son poco serviciales. Ofrecen en la página un plan muy diferente al real. Venden 30 minutos en helicóptero y el vuelo dura menos de 15 minutos. Además no es un vuelo continuo te enredan con un paseo en el río.
Product: Papillon Helicopters - Grand Canyon
(Translated by Google) Very poor service; the people who are supposed to handle complaints are unhelpful. The plan they offer on their website is very different from what they actually offer. They advertise a 30-minute helicopter flight, but the flight lasts less than 15 minutes. Furthermore, it's not a continuous flight; they add a river cruise instead. (Original) Muy mal servicio, las personas que deben atender las quejas son poco serviciales. Ofrecen en la página un plan muy diferente al real. Venden 30 minutos en helicóptero y el vuelo dura menos de 15 minutos. Además no es un vuelo continuo te enredan con un paseo en el río.
Product: Papillon Helicopters - Grand Canyon
I did something yesterday that I never in a million years thought I would do willingly. I flew in a helicopter over the Mojave Desert into the Grand Canyon! Wow! What an experience. Our pilot, Daniel, was friendly and knowledgeable and what a view! I thought I would need one of their "souvenir bags" because I get motion dizzy even in elevators at times however in spite of the 150 miles an hour we were traveling at, it seemed extremely slow and like we were hardly moving at all. And to get to where we were down inside the canyon, apparently it takes hours to drive there, so the 20-30 minutes in the helicopter with the spectacular view we had was an awesome experience. I highly recommend doing this even if you think you won't like it. I have a feeling you might chance your mind like I did. p.s. The Papillon facility also has a really nice gift shop worth visiting even if you aren't flying. :-) :-) :-)
Product: Papillon Helicopters - Boulder City
I did something yesterday that I never in a million years thought I would do willingly. I flew in a helicopter over the Mojave Desert into the Grand Canyon! Wow! What an experience. Our pilot, Daniel, was friendly and knowledgeable and what a view! I thought I would need one of their "souvenir bags" because I get motion dizzy even in elevators at times however in spite of the 150 miles an hour we were traveling at, it seemed extremely slow and like we were hardly moving at all. And to get to where we were down inside the canyon, apparently it takes hours to drive there, so the 20-30 minutes in the helicopter with the spectacular view we had was an awesome experience. I highly recommend doing this even if you think you won't like it. I have a feeling you might chance your mind like I did. p.s. The Papillon facility also has a really nice gift shop worth visiting even if you aren't flying. :-) :-) :-)
Product: Papillon Helicopters - Boulder City
A "grand" view of the grand canyon. The view is really beautiful. The tour is during around 40mn. There are explanation about the grand canyon in different language (spanish, german, french and of course english). Be carefull : they will try to jam you with the "window sitted" option (10$). I pay it, but everyone was sitted next to a window...
Product: Papillon Helicopters - Grand Canyon
A "grand" view of the grand canyon. The view is really beautiful. The tour is during around 40mn. There are explanation about the grand canyon in different language (spanish, german, french and of course english). Be carefull : they will try to jam you with the "window sitted" option (10$). I pay it, but everyone was sitted next to a window...
Product: Papillon Helicopters - Grand Canyon
Product: Grand Canyon Helicopters
Product: Grand Canyon Helicopters
Had a great tour to the Grand Canyon. We got to land in the bottom of the canyon for our picnic lunch. My Pilot Tom was the best. We had so much fun and took a million pictures. My 14 year old and myself got to sit up front and I can't wait to do again!!!!
Product: Papillon Helicopters - Las Vegas
Had a great tour to the Grand Canyon. We got to land in the bottom of the canyon for our picnic lunch. My Pilot Tom was the best. We had so much fun and took a million pictures. My 14 year old and myself got to sit up front and I can't wait to do again!!!!
Product: Papillon Helicopters - Las Vegas
Product: Papillon Helicopters - Grand Canyon
Product: Papillon Helicopters - Grand Canyon
(Translated by Google) The flight over the Grand Canyon was incredible! Our female pilot made it a dream come true; the route was excellent, and the view of the canyon at its widest point left us speechless! The two Spaniards who were with us (6 seats plus the pilot) were on the left side, so the view wasn't as good for them. (Original) Enorme le vol au dessus du Grand Canyon! Notre pilote féminin nous a fait rêver, l'itinéraire est excellent, la vue du Canyon dns s plus grande largeur nous a laissé sans voix! Les 2 espagnols qui nous accompagnaient (6 places + le pilote), étaient coté gauche, la visibilité était moins sympathique pour eux.
Product: Papillon Helicopters - Grand Canyon
(Translated by Google) The flight over the Grand Canyon was incredible! Our female pilot made it a dream come true; the route was excellent, and the view of the canyon at its widest point left us speechless! The two Spaniards who were with us (6 seats plus the pilot) were on the left side, so the view wasn't as good for them. (Original) Enorme le vol au dessus du Grand Canyon! Notre pilote féminin nous a fait rêver, l'itinéraire est excellent, la vue du Canyon dns s plus grande largeur nous a laissé sans voix! Les 2 espagnols qui nous accompagnaient (6 places + le pilote), étaient coté gauche, la visibilité était moins sympathique pour eux.
Product: Papillon Helicopters - Grand Canyon
(Translated by Google) An incredible experience. We took the long tour (50 minutes) with the new helicopters. It was a fantastic view, a diverse landscape, and a very friendly crew. The pilot answered every question. I highly recommend booking a front seat for an extra $50; the view is significantly better (the back seat has four seats). We were even lucky enough to get two seats in the front row by booking a front seat. (Original) Eine unglaubliche Erfahrung. Wir haben die große Tour (50 Min.) mit den neuen Helikoptern gemacht, eine tolle Aussicht, abwechslungsreiche Landschaft und ein sehr nettes Team. Der Pilot hat einem jede Frage beantwortet. Empfehlen kann ich die Buchung eines Front-Seats für 50 Dollar extra, die Aussicht ist deutlich besser (Rückbank 4 Sitze). Wir hatten sogar das Glück mit Buchung eines Front-Seats gleich zwei Sitze in der ersten Reihe zu bekommen.
Product: Papillon Helicopters - Grand Canyon