Reviews for Papillon Helicopters
10897 reviews
I feel bad that my review represents the helicopter experience AND the ground experience, because unfortunately they are very different.. I would give the helicopter experience we had 5 stars! My mom and I really enjoyed our tour with pilot Chris (from Norway)! He gave great picture opportunities, created a fun atmosphere with his jokes, pointed out excellent landmarks and gave interesting history/backstory to go with it. On the other hand, the ground transportation they have is an absolute mess. The “limousine” was 20 minutes early and called my mom asking where we were. After clarifying we were on our way down, driver Ben texted my mom saying that he was in a “black van” (his words). Even they know they don’t have a limo! Ben was very nice and welcomed us onboard where there was other people there (which was not communicated). We went to the Rio and after 10 minutes of waiting, Ben was redirected to go 15 minutes out (and back) from where we were to pick up a different couple instead (overall, at least 45 minutes in the initial pickup van for a supposed 7 minute drive). After the incredible helicopter experience, we head outside to find Ben. He politely asked how the ride was and we made small talk and almost on the way to the ACTUAL limo to go back to our hotel when he was quickly redirected to drop off another couple first. Clearly thrown off, Ben apologized and told us he would be back for us soon. After about 40 minutes and multiple contradicting stories about what happened, another guy came in and took us all who wanted to just leave. We went out to another black van and he drove us back, and luckily there was only one time he slammed on the breaks and our heads ended up in our neighbors laps! After speeding, he somehow dropped us off after an hour of being in the “limo.” We think it’s not any of the Papillon staff’s fault as they genuinely look like they are just as confused with the instructions they’re given as we are, but rather the dispatchers’ disorganization. Overall, Ben, Joyce and especially Chris were great but the “limo” service was very sketchy. If you want a limousine experience, book your own instead of using theirs.
Product: Papillon Helicopters - Las Vegas
A Must!!! I honestly don’t even know where to start… Their service is outstanding! They treated me extremely well and had an Awesome Experience! This was my second time riding in a helicopter and would definitely be coming back. I only did the night city tour, but want to go back and head out to the canyon for the day. They have really confortable seats and premium Bose headsets. They played some nice tunes while ridding around town and really enjoyed. Highly Recommended!!! You’ll have a Blast!
Product: Papillon Helicopters - Las Vegas
Absolutely amazing. Awesome experience from start to finish. Best way to see Grand Canyon. Entire staff was great. The views were phenominal and our pilot Mallory sealed it with an awesome ride and experience. Thank you
Product: Papillon Helicopters - Grand Canyon
Amazing! Once in a lifetime experience! Took the 45 min tour which was mind blowing! The staff and pilot were really friendly and went the extra mile to satisfy our queries. The paid upgrade to the front row is an excellent option. Highly recommend the 45 min Imperial Tour from the South Rim, if you want to get a good flight experience of a helicopter and see the magnificent Grand Canyon.
Product: Papillon Helicopters - Grand Canyon
Product: Papillon Helicopters - Las Vegas
(Translated by Google) They are kind. (Original) 친절해요
Product: Grand Canyon Scenic Airlines
(Translated by Google) It was $219 excluding tax. It was good. It's a shame it was short. (Original) 세금별도219불 이었는데요 좋았어요. 짧아서 아쉬워요.
Product: Papillon Helicopters - Boulder City
All I can say is first class services. They pick you up and bring you to the heliport. The pilots are knowledgeable not only in what they do but the history of the Grand Canyon. And the view & stopping there is breathtaking!
Product: Papillon Helicopters - Las Vegas
Product: Papillon Helicopters - Las Vegas
The greatest experience in my life! Take the walk tour around the Grand Canyon spots firstly as after the flight nothing will be able to overwhelm you more. During the flight there’s music in your headset providing even better experience. Before the flight there’s short security guide movie and during the flight pilot is also checking if passengers are doing ok. Recommemded with no doubts!
Product: Papillon Helicopters - Grand Canyon
Product: Papillon Helicopters - Las Vegas
I booked the $300 flight, which includes a 7-hour trip. But due to the weather reasons, the flight cannot land on Grand Canyon, which is understandable. But the flight was moving up and down, and it made my friends throw up twice. The flight could be more stable, I think.
Product: Grand Canyon Scenic Airlines
Product: Papillon Helicopters - Grand Canyon
Product: Papillon Helicopters - Las Vegas
Product: Grand Canyon Scenic Airlines
Amazing views!
Product: Grand Canyon Scenic Airlines
Such a lovely experience
Product: Papillon Helicopters - Las Vegas
We did a 45min flight over the Grand Canyon in an Ecostar. This is really an amazing experience. We initially booked for the 22nd of Dec but the weather was not so great. We gave them a call to see if we can do it earlier. The person on the phone was really nice and rescheduled as we wanted so we flew on a sunny day! Really great!
Product: Papillon Helicopters - Grand Canyon
There are no words for how amazing this experience was! Kylie was fantastic and the views are just absolutely breathtaking. Highly recommend!!!
Product: Papillon Helicopters - Las Vegas
Don't waste your money too short the trip just 7 mins
Product: Papillon Helicopters - Las Vegas