Reviews for Papillon Helicopters

My husband and I had a wonderful experience. The pilot was very knowledgeable about land marks / history and thorough while explaining the scenery. The views were breathtaking.

Product: Papillon Helicopters - Las Vegas

Product: Papillon Helicopters - Grand Canyon

Product: Papillon Helicopters - Grand Canyon

Go City Pass!!

Product: Papillon Helicopters - Las Vegas

Go City Pass!!

Product: Papillon Helicopters - Las Vegas

A bucket list experience- 10/10 and worth every penny My Husband and I flew with our two children (13 and 10) We had an absolutely wonderful experience with Papillon. Picked up from the hotel, welcoming staff, good facilities. Our pilot, Rafael (a true Gentleman and a credit to your company) was very friendly, informative and professional. Thank you for making our experience unforgettable, we’ve made memories that will last a lifetime.

Product: Papillon Helicopters - Las Vegas

A bucket list experience- 10/10 and worth every penny My Husband and I flew with our two children (13 and 10) We had an absolutely wonderful experience with Papillon. Picked up from the hotel, welcoming staff, good facilities. Our pilot, Rafael (a true Gentleman and a credit to your company) was very friendly, informative and professional. Thank you for making our experience unforgettable, we’ve made memories that will last a lifetime.

Product: Papillon Helicopters - Las Vegas

I recently had the pleasure of flying with Kane, and I cannot praise him enough. As someone who flies frequently, I have high standards and extensive comparison points. Kane exceeded all my expectations. He is not only an exceptionally skilled helicopter pilot but also incredibly friendly and approachable. His extensive local knowledge made the flight smooth and enjoyable. Kane's professionalism and kindness are unmatched, and it is clear that he genuinely cares about providing an outstanding experience for his passengers. Any company would be fortunate to have Kane as part of their team. His combination of expertise, warmth, and dedication sets a high bar in the aviation industry. I look forward to flying with him again.

Product: Papillon Helicopters - Las Vegas

I recently had the pleasure of flying with Kane, and I cannot praise him enough. As someone who flies frequently, I have high standards and extensive comparison points. Kane exceeded all my expectations. He is not only an exceptionally skilled helicopter pilot but also incredibly friendly and approachable. His extensive local knowledge made the flight smooth and enjoyable. Kane's professionalism and kindness are unmatched, and it is clear that he genuinely cares about providing an outstanding experience for his passengers. Any company would be fortunate to have Kane as part of their team. His combination of expertise, warmth, and dedication sets a high bar in the aviation industry. I look forward to flying with him again.

Product: Papillon Helicopters - Las Vegas

Our pilot Kane was incredibly friendly and funny. We had an amazing tour to the grand canyon. We were offered cold beverages and snacks at our 30 minute stay in the grand canyon. The pilot was able to provide us with a lot of interesting information all throughout our trip. We highly recommend flying with papillon!

Product: Papillon Helicopters - Las Vegas

Our pilot Kane was incredibly friendly and funny. We had an amazing tour to the grand canyon. We were offered cold beverages and snacks at our 30 minute stay in the grand canyon. The pilot was able to provide us with a lot of interesting information all throughout our trip. We highly recommend flying with papillon!

Product: Papillon Helicopters - Las Vegas

I booked directly with Papillon after some research and wanted to make sure it was with a reputable company vs an agent trying to sell it to me in the shopping mall. Service was excellent from the timely pick up to the swift boarding when we got to the helipad just a short drive out of Las Vegas. Our pilot Nat was a bit of a legend, knowledgeable of the area and he inspired confidence. His relaxed attitude made our first helicopter ride fun. Stopping in the Canyon for 30 mins is adequate time to see what is around and experience the peace of the canyon. Thanks Nat!

Product: Papillon Helicopters - Boulder City

I booked directly with Papillon after some research and wanted to make sure it was with a reputable company vs an agent trying to sell it to me in the shopping mall. Service was excellent from the timely pick up to the swift boarding when we got to the helipad just a short drive out of Las Vegas. Our pilot Nat was a bit of a legend, knowledgeable of the area and he inspired confidence. His relaxed attitude made our first helicopter ride fun. Stopping in the Canyon for 30 mins is adequate time to see what is around and experience the peace of the canyon. Thanks Nat!

Product: Papillon Helicopters - Boulder City

(Translated by Google) Too bad I can't give zero stars! Very bad experience! I booked a helicopter tour 6 months ago, and the company called me 30 minutes beforehand to cancel! They told me it was still possible, but to arrive 50 minutes early! So we waited 2 hours only to be told we couldn't fly, even though plenty of other people had flown before us! They offered no other solutions besides a refund or flying the next day! Since the road trip had been planned for over a year, rescheduling wasn't an option! I'm appalled by the terrible customer service and very poor organization! They didn't even try to find a solution so we could fly, knowing it was their problem. Don't ask your customers to arrive early to fly anyway, only to waste our afternoon and then cancel! I do not recommend them! (Original) Dommage que je ne puisse pas mettre 0 ! Très mauvaise expérience ! J’ai réservé un tour en hélicoptère il y a de ça 6 mois, la compagnie m’appelle 30 min avant pour annulé ! On me dit que finalement que c’est possible mais de venir 50min en avance ! Nous avons donc attendu 2h pour finalement nous dire que nous ne pouvons pas volé alors que plein d’autres personnes ont volé avant nous ! Ils ne nous propose pas d’autres solutions appart un remboursement ou de voler le lendemain ! Le road trip étant organisé depuis plus d’un an cela n’est pas possible de décaler ! Je déplore un service client déplorable ainsi qu’une organisation très médiocre ! Ne cherchant pas de solution pour que nous puissions volé sachant que c’est un problème de leur côté. Ne demandez pas à vos clients de venir en avance pour voler dans tous les cas et nous faire perdre notre après-midi et finalement annuler! Je déconseille !

Product: Papillon Helicopters - Grand Canyon

(Translated by Google) Too bad I can't give zero stars! Very bad experience! I booked a helicopter tour 6 months ago, and the company called me 30 minutes beforehand to cancel! They told me it was still possible, but to arrive 50 minutes early! So we waited 2 hours only to be told we couldn't fly, even though plenty of other people had flown before us! They offered no other solutions besides a refund or flying the next day! Since the road trip had been planned for over a year, rescheduling wasn't an option! I'm appalled by the terrible customer service and very poor organization! They didn't even try to find a solution so we could fly, knowing it was their problem. Don't ask your customers to arrive early to fly anyway, only to waste our afternoon and then cancel! I do not recommend them! (Original) Dommage que je ne puisse pas mettre 0 ! Très mauvaise expérience ! J’ai réservé un tour en hélicoptère il y a de ça 6 mois, la compagnie m’appelle 30 min avant pour annulé ! On me dit que finalement que c’est possible mais de venir 50min en avance ! Nous avons donc attendu 2h pour finalement nous dire que nous ne pouvons pas volé alors que plein d’autres personnes ont volé avant nous ! Ils ne nous propose pas d’autres solutions appart un remboursement ou de voler le lendemain ! Le road trip étant organisé depuis plus d’un an cela n’est pas possible de décaler ! Je déplore un service client déplorable ainsi qu’une organisation très médiocre ! Ne cherchant pas de solution pour que nous puissions volé sachant que c’est un problème de leur côté. Ne demandez pas à vos clients de venir en avance pour voler dans tous les cas et nous faire perdre notre après-midi et finalement annuler! Je déconseille !

Product: Papillon Helicopters - Grand Canyon

I did the night tour over the Las Vegas strip. it was an amazing experience. the views were awesome! only disappointment was that it was advertised online as a 10-15 minute ride, but we were only in the air for 7 minutes

Product: Papillon Helicopters - Las Vegas

I did the night tour over the Las Vegas strip. it was an amazing experience. the views were awesome! only disappointment was that it was advertised online as a 10-15 minute ride, but we were only in the air for 7 minutes

Product: Papillon Helicopters - Las Vegas

I came with my family of 8 to take a helicopter tour today. The reservation was under Steve Park. I made a reservation for 4 o'clock and checked in at 3:30. We waited from 3:30 to 5:10, and 4 people boarded the helicopter at 4:45 and other 4 boarded at 5:10. We had other tour reservations so we had to go quickly and the people at work pretended not to notice. I asked the receptionist why I had to wait so long, and she said, “I don’t know. Go to the front desk and talk.” Isn't it usually the first thing to apologize and acknowledge the customer? The employees who work here are very angry. When I went up to the front and asked, they just told me to wait and that was it. To the Caucasians, he smiled and explained in detail, and to the Asians, he spoke in a simple, commanding manner. The male employee with no hair fought with the customer, tore up the ticket and threw it. We were all Asian, and the helicopter business here discriminates against and ignores Asians. do. All Asians, don't come here unless you want to face racism. I spent $3900 here today. And I am also a customer. Do not run your business like this.

Product: Papillon Helicopters - Grand Canyon

I came with my family of 8 to take a helicopter tour today. The reservation was under Steve Park. I made a reservation for 4 o'clock and checked in at 3:30. We waited from 3:30 to 5:10, and 4 people boarded the helicopter at 4:45 and other 4 boarded at 5:10. We had other tour reservations so we had to go quickly and the people at work pretended not to notice. I asked the receptionist why I had to wait so long, and she said, “I don’t know. Go to the front desk and talk.” Isn't it usually the first thing to apologize and acknowledge the customer? The employees who work here are very angry. When I went up to the front and asked, they just told me to wait and that was it. To the Caucasians, he smiled and explained in detail, and to the Asians, he spoke in a simple, commanding manner. The male employee with no hair fought with the customer, tore up the ticket and threw it. We were all Asian, and the helicopter business here discriminates against and ignores Asians. do. All Asians, don't come here unless you want to face racism. I spent $3900 here today. And I am also a customer. Do not run your business like this.

Product: Papillon Helicopters - Grand Canyon

(Translated by Google) Clean airfield and transport, punctual, and a very nice pilot (Kane). Thank you so much for the awesome trip! 🚁🤩 (Original) Saubere Flugbasis und Transportmittel, pünktlich und sehr netter Pilot (Kane). Danke vielmals für den coolen Ausflug!🚁🤩

Product: Papillon Helicopters - Las Vegas