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Reviews for Empire State Building

4.8
4.8

2234 reviews

5 star
1890
4 star
242
3 star
40
2 star
15
1 star
47
Dee_TVIATOR
5.0
Feb 1, 2026

Fast entry. Great...

Fast entry. Great service. The boys had the absolute best time exploring the Empire State Building!!

Product: NYC Empire State Building Observation Deck Ticket

Antonio_MVIATOR
5.0
Feb 1, 2026

Awesome views from the...

Awesome views from the 80th & 86th floor of New York City, 102 is not for the faint of heart especially in a close proximity great experience all around glad I did it.

Product: NYC Empire State Building Observation Deck Ticket

TARA_PVIATOR
5.0
Jan 31, 2026

Don't Skip This!

It was so much fun!! We fully enjoyed the day and had a great time. Definitely a need to do item!! We learned and laughed a lot. The staff were so nice.

Product: NYC Empire State Building Observation Deck Ticket

Matthieu12345TRIPADVISOR
5.0
Jan 30, 2026

Great VIP Tour

We would like to thank our guide Gerard Holguin for the great tour we had in his company. It was a real pleasure to learn about the Empire State Building from such a passionate guide. We really appreciated all the insights he gave us and we hope this incredible monument will keep inspiring people with its grace and elegance.

Product: Empire State Building

Curious65574035193TRIPADVISOR
5.0
Jan 29, 2026

Amazing views

Amazing views from the 86th floor. Had snowed before going up so put on a show. Took some advice and went around lunchtime, which worked, not too many people around.

Product: NYC Empire State Building Observation Deck Ticket

cst2066TRIPADVISOR
5.0
Jan 28, 2026

grandiose Erfahrung

grandiose Erfahrung, man hat einen tollen Überblick über die Stadt New York und entdeckt auch immer wieder was Neues( ei gesähtes Nike-Logo auf einer Dachterrasse)

Product: NYC Empire State Building Observation Deck Ticket

Yessy_MVIATOR
5.0
Jan 28, 2026

Not able to attend due to weather

I was not able to attend the tour due to winter storm, however I contacted Viator for my refund and the tour operator directly . Jared at the Empire State was extremely helpful and promptly approved my refund! Looking forward to visiting nyc again and taking my kids to the Empire State ! Thanks

Product: NYC Empire State Building Observation Deck Ticket

EmilioCorcolesTRIPADVISOR
5.0
Jan 26, 2026

Must of NY

Edificio emblemático al cual se ha de subir sí o sí si viajas a New York. Bonita historia representada antes de subir en el ascensor, te mete en la atmósfera de aquellos años precarios en los que se construyó. Arriba, las vistas son preciosas de todo Manhattan, además se ven Los Barrios adyacentes como Brooklyn, New Jersey,…

Product: NYC Empire State Building Observation Deck Ticket

Nisha_GVIATOR
5.0
Jan 26, 2026

Great experience

Great experience. I would recommend if you are visiting New York. Well organised and something to tick off your bucket list

Product: NYC Empire State Building Observation Deck Ticket

carrieaL2500OXTRIPADVISOR
5.0
Jan 25, 2026

Empire State Building - The BEST Experience

I’ve had a few beautiful, serendipitous encounters with some truly wonderful humans while I’ve been here — but this one? She’s something special. Friday night, I was having trouble booking my Empire State Building adventure, so I stopped in to see if someone could help. That’s when I met Merle Holloman. She patiently walked me through exactly where to go, and when I circled back toward the entrance from the ticket area, I stopped to thank her properly and ask for a photo. I laughed when she told me I sounded like Loretta Lynn, I gave her a hug, and off I went. Upstairs, I stayed awhile to listen to the incomparable and incredibly talented Tony DePaolo. While Tony and I were chatting, Merle came up to join us and said she had hoped I’d find him — and she was genuinely happy to see that I had. We talked a bit longer, and before leaving, I made sure the manager knew how wonderful everyone had been, especially Merle. Yesterday, I received the most beautiful message from her. It reminded me how the universe has a way of placing the right people in your path at exactly the right moment. Merle’s energy and vibe are pure goodness — the very best kind of human. So if you visit the ESB (not today — they’re closed because of the snow), tell her I sent you. 🥰

Product: NYC Empire State Building Observation Deck Ticket

niconesquickTRIPADVISOR
5.0
Jan 25, 2026

Nostalgia

Maravilla de edificio por todo lo que singinicó y lo sigue haciendo en la actualidad. El mirador es de los íconicos, con los aparatos para ver de lejor que tanto se ven en las películas. Es al aire libre, con rejas para protección. Mucho frio en invierno. Se ve todo el midtwon de manhatthan a pleno. El summit al este, el edge al oeste y el one al sur. El top of the rock al norte y un poco del central park. Antes de llegar al mirador se oasa por una sala haciendo alusion a King Kong y su película y una breve intro de como se construyó el edificio. Lo paradójico es que al no verse el empire state es como que le falta algo a las fotos

Product: NYC Empire State Building Observation Deck Ticket

M2464WBpaulabTRIPADVISOR
5.0
Jan 24, 2026

Breathtaking, amazing, organised

Amazing views, well laid out, you can see from the inside at level 80 and outside on level 86. If you want you can pay extra and go to level 102 but the views from 86 were breathtaking. Would go again. We went in daylight so might do a night time experience next time

Product: NYC Empire State Building Observation Deck Ticket

mauriziosD6413ICTRIPADVISOR
5.0
Jan 23, 2026

Molto bello e interessante ma caro

Esperienza molto bella. Molto ben fatta tutta la parte di presentazione dell'edificio con le tecniche di costruzione. Panorama spettacolare. Consigliatissima la visita all'osservatorio al 102 esimo piano. Unico neo davvero troppo caro

Product: Empire State Building

MICHELLE TTRIPADVISOR
5.0
Jan 22, 2026

Must Do in NYC!!!

Visiting the Empire State Building was one of those experiences that truly lives up to its reputation. I went with my grandpa and my mom, and sharing this iconic moment together made it even more meaningful. It felt less like a tourist stop and more like being part of history. From the moment you enter, there’s a sense of significance that’s hard to describe. Knowing how much the Empire State Building represents—not just to New York, but to the world—adds a special weight to the experience. The exhibits are well done and help build anticipation as you make your way up. Reaching the observation deck was unforgettable. The views are absolutely breathtaking, stretching endlessly in every direction. Seeing New York City from above, with its skyline, rivers, and neighborhoods all coming together, was emotional in the best way. As the sunset approached, the city slowly transformed, with warm light fading into a sea of lights that felt almost unreal. Watching that transition with my mom and grandpa beside me is a memory I’ll always treasure. What made the visit especially enjoyable was how accessible and smooth the experience felt for all of us. Despite being such a famous landmark, everything was organized and easy to navigate, which made it comfortable for different generations to enjoy together. The Empire State Building isn’t just a viewpoint—it’s a moment. It captures the spirit, scale, and beauty of New York City in a way few places can. It’s easy to see why it’s considered a Traveler Favorite, and it’s an experience I would highly recommend to anyone visiting the city, whether for the first time or the tenth.

Product: NYC Empire State Building Observation Deck Ticket

David_DVIATOR
5.0
Jan 22, 2026

Spends a lot of time...

Spends a lot of time going through the history and the empire state building in popular media. The view was amazing, but not for people who are scared of heights.

Product: NYC Empire State Building Observation Deck Ticket

Cihan FTRIPADVISOR
5.0
Jan 20, 2026

Excellent Experience Spectacular Views

Brilliant experience with outstanding views of New York - loved every minute of it! Loved the gift shop too. Staff so friendly.

Product: NYC Empire State Building Observation Deck Ticket

CathyZabaTRIPADVISOR
5.0
Jan 19, 2026

Iconic NYC Experience!

This is it! I’ve done old world trade, One World Trade and now this. This is it. This is the one you want. What a great experience with super helpful and friendly attendants! Our experience was stellar from beginning to end. We arrived almost an hour early and were let in immediately. We were impressed with them museum experience as we entered and went through the building to the elevators. Once at the top the views were incredible and the heaters such a nice touch! We could stay as long as we wanted! The only disappointment was how much they charge for the pictures they take of you. I mean it is a digital picture not even at the top! Ridiculous! The gift shop is also very expensive but I only needed my magnet! Overall a great NYC experience!

Product: NYC Empire State Building Observation Deck Ticket

P5824YLislamaTRIPADVISOR
5.0
Jan 19, 2026

Great experience

Mr. Ahmed was helpful during our visit to the Empire State Building! He was professional, helpful, and made it easy to get around. Thanks to him, we had a great experience.

Product: Empire State Building

moesm2026TRIPADVISOR
5.0
Jan 19, 2026

Coming backkk

Sooo, I’m was pretty hesitant about coming. Sometimes I feel like you’ll get scammed and everything has hidden fees when you’re on a tour. Mr. Mustafa Ahmad made everything so easy and was very assuring every step of the way. You can tell he loves his job. He explained everything thoroughly and made it so enjoyable!!! 10000/10 experience and def recommending Empire State to all my family and friends when they visit! Wish Mr.Ahmad is a Togo tourist guide ! Thank you for an amazing experience and time !

Product: NYC Empire State Building Observation Deck Ticket

chairduckTRIPADVISOR
4.0
Jan 18, 2026

Fine museum; great views

The stuff that pads out the experience is cute (photo-ops with King Kong; exhibits about building the building), though part of me wishes there was a cheaper ticket that cuts out all the junk and just lets you go to the top.

Product: NYC Empire State Building Observation Deck Ticket