Reviews for Empire State Building

Amazing

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Ottima

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Très bien

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Product: NYC Empire State Building - Iconic Observation Deck & Museum

A great way to see the city and the history of an iconic building

Product: NYC Empire State Building - Iconic Observation Deck & Museum

“The Empire State Building’s Greatest Asset: Sharon”

Here’s a polished version that highlights Sharon’s impact in a way management is likely to appreciate: Sharon is the reason we had a truly exceptional experience at the Empire State Building. The moment you enter the ticket lobby, you’re likely to meet Sharon—and if you’re like most visitors, you’ll quickly realize how invaluable she is. While many guests begin by attempting to use the kiosks on their own, nearly everyone eventually turns to Sharon for assistance. During the 15 minutes we spent in the lobby, I watched patron after patron seek her help, and she assisted each one with remarkable patience, professionalism, and genuine enthusiasm. What stood out most was that Sharon didn’t just answer questions—she elevated the entire experience. Her extensive knowledge, engaging personality, and willingness to go above and beyond transformed what could have been a routine stop into an enjoyable and memorable part of our visit. In fact, we found ourselves staying longer than expected, taking photos and enjoying our conversations with her. Employees like Sharon are rare. She is an outstanding ambassador for the Empire State Building and exemplifies the level of customer service that leaves a lasting impression on visitors. Management should know that Sharon’s dedication, expertise, and positive attitude directly contribute to the exceptional reputation of this iconic destination.

Product: NYC Empire State Building Observation Deck Ticket

Great experience

My favorite tour of the trip. Building was awesome! Staff could've been a bit more helpful when my friend and I got separated.

Product: NYC Empire State Building Observation Deck Ticket

Product: NYC: Empire State Building Express Tickets – Skip the Line

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Gut

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Product: NYC Empire State Building - Iconic Observation Deck & Museum

Great experience but paid 330 gbp for fast track and it wasn’t available

Product: NYC Empire State Building - Iconic Observation Deck & Museum