Reviews for Empire State Building
2215 reviews
Empire State Building
This experience was phenomenal. The views were amazing, the staff was professional and customer friendly at all times, and learning the history of the building was great. I would highly recommend this tour and the only thing I regret was not purchasing the tickets to admire the views from the 106th floor. This experience was definitely worth the price!!
Product: NYC Empire State Building Observation Deck Ticket
Well organised, great views.
Really well organised, no queuing and loved the views. Plenty of opportunities to take nice photos and not too busy. We booked the next slot when stood outside.
Product: NYC Empire State Building Observation Deck Ticket
Needs improvement
Your app doesn’t offer QR codes we had to wait for someone to come type in the code to locations. !!!!!!!!!!
Product: NYC Empire State Building Observation Deck Ticket
Empire State building
I had a good time at the 86th floor of the Empire State building. The view was incredible, despite the fact it was cloudy when I was up there. I booked my reservation at 8:30 through their official website, so I was able to skip ahead of the line outside. The staff are pleasant and attentive. Sharon, specifically, was very helpful to me and even took some photos of me before it got crowded with guests. If you haven't been here yet, definitely come check it out, the view is unlike anything else in NYC.
Product: NYC Empire State Building Observation Deck Ticket
An historic trip to the sky!
First time booking activities with Viator - the ESB experience was seamless - the timed entrance is very strictly enforced so don’t arrive early. The staff have the process down and there is no waiting around. The views are amazing but the pre trip to the top is made extra special with some very cool interactive history. I paid extra to go to the 106 floor observation with was $76 for the two of us. Well worth going that bit higher and having the 360 degree view.
Product: NYC Empire State Building Observation Deck Ticket
Ambassador Renita made the tour
This review is long overdue. We spent three days in New York back in May 2025. Two dad's and two daughters. We had no idea that the Empire State building was going to be one of the highlights of our sighting weekend when we booked it. Turned out it was one of the best decisions we made. We chose the tour that included the 86th floor and the views were unbelievable. The best part though, hands-down, was the warm and kind welcoming we got from Renita Edmond. She made the trip. Her energy and her great personality and her willingness to educate and share her experiences of New York City with us were something we talked about for the rest of our trip. A huge thank you to Renita!
Product: NYC Empire State Building Observation Deck Ticket
Esperienza magnifica empire state building
Abbiamo visitato l’osservatorio,l’assistente Sharon B. è stata eccezionale, molto professionale, disponibile e gentile. Valentina
Product: NYC Empire State Building Observation Deck Ticket
Wahrzeichen, sehr zu empfehlen
Ich wollte schon immer zum empire state building. Es ist einmalig. Vorher Tickets gebucht und gleich zur 86. Etage hoch gefahren. Einfach nur wunderbar,besonders der Ausblick von der höchsten Etage.
Product: NYC Empire State Building Observation Deck Ticket
Spectacular Scenery from the Empire State Building
We travelled as a family of four-two adults and two teenagers and thoroughly enjoyed our time in the Empire State Building. From entering the building with the different photo opportunities, informative and interactive displays to the actual lift up to and the actual viewing decks. This was an amazing experience. I am scared of heights but felt quite calm throughout. The staff are very friendly and will take photos for you if needed. The views are amazing, especially on the 86th floor observation deck. We’d highly recommend this experience as a way of seeing the NYC skyline.
Product: NYC Empire State Building Observation Deck Ticket
Big shout out to Sharon Basdeo!
My family had the best experience ever with Sharon! She's been so friendly and helpful all the time. She helped us create a wonderful experience and memory in the Empire State building!
Product: NYC Empire State Building Observation Deck Ticket
Amazed!
Beside the amazing scenery at one of the highest levels my wife and I have ever been. We also appreciated the wonderful employees that were there such as Ms. Bibbi and Ms. Charisma! Very kind, educating and joyful to talk to about New York and the Empire State experiences. I definitely recommend visiting!
Product: NYC Empire State Building Observation Deck Ticket
Bibi is great!
Bibi was extremely friendly and helped me choose a nice t shirt for my return trip. Generally a very pleasant atmosphere and would pass the message on. Thank you for making my trip enjoyable.
Product: NYC Empire State Building Observation Deck Ticket
Amazing night views across the city.
A great visit. We went in the evening, I was amazed that there were no queues at all. Straight in. Lots of info and things to look at one the way up - I expect designed to keep people entertained while queuing. Spectacular views 360 across NY. Highly recommend. It’s definitely a must do.
Product: NYC Empire State Building Observation Deck Ticket
Goos
Cool best nice beautiful dream Nice sky the New York City best place I like and next travel skemndishs
Product: NYC Empire State Building Observation Deck Ticket
Worth a trip
Visited the location and was able to check in alittle early which was nice in the morning. The organised queues for the elevators were quick. Some history items to see on the way with some photo opportunities including king kong which had a slight queue as expected. At the top it was busy but was able to get photos along with an opportunity with a colourful set big ballons with Empire State Building written on them. With the window views I would recommend walking down to the next lot of windows as everyone goes to the first lot you see. Nice souvenir shop as you leave. Worth a trip but go early.
Product: NYC Empire State Building Observation Deck Ticket
Feeling welcomed!!
Nieves is that Gurl! She made feel so welcome and so comfortable for my solo visit at the Empire State Building. Thank you Nieves, for answering my questions and being so kind to me ❤️😍
Product: NYC Empire State Building Observation Deck Ticket
Top Of The World!!!!!
Trip was fun. Everyone enjoyed visiting. Staff were very nice and friendly. Views were great. There were a lot of people, and seemed a little crowded but still worth the trip. Gift shop was also great, a lot of fun stuff the kids wanted to bring home. LOL. Just wanted to thank Kelici and Chris in the gift shop for their great service and especially to Chris for helping us find some nice places to eat at late in the evening. Not many places in the city like to help visitors the city, and its nice to see some people do care. thanks again Empire.
Product: NYC Empire State Building Observation Deck Ticket
Stunning views
This was so much better than anticipated. Loved the 'museum' part with the history and interactive displays. Lots of photo opportunities. The views from the 80th floor were incredible. The windows were spotless so able to take super photos. Views from 86th floor were just as amazing.
Product: NYC Empire State Building Observation Deck Ticket
Fantastic experience, breathtaking view
The museum was fantastic, the staff was extremely nice and knowledgeable, the views from the 86th floor were breathtaking
Product: Empire State Building
The beautiful Empire State Building
It was great. Good to see so much original building but modernised to keep it relevant. Views amazing. Beautiful building and very interesting. 👍
Product: NYC Empire State Building Observation Deck Ticket