Reviews for Dandyhorse San Francisco Bike Tours
320 reviews
E biking is an amazing way to see SF and glad to have an option for family to rent when they visit. However, our most recent experience was poor. A family member rented here; the shop was closed on the contracted date of return stated on the email from them. My family member waited in the cold and they never opened. Hours later, the owner returned my call and offered us to bring it back add hoc. There was no compensation for the headache. We later learned (from google, their website and phone answering service) that they are normally closed most weekdays, including the day they told my family to return the bike. They required my family to leave their ID with them for the multi-day rental which is inconvenient and also worrying when the shop is closed so often and not open on the stated date of return. Is it really necessary to hold a customers ID at the shop for multi day rentals?
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Riding across the Golden Gate Bridge was easily one of the highlights of my trip. I rented an electric bike from DandyHorse SF Bike Tours, and they were absolutely stellar—great service, smooth setup, and the e-bike made the ride effortless. I rode from the rental location all the way across the bridge and back, and the views were incredible the entire time. It’s an experience I’d highly recommend if you want something active but still relaxed. One thing to keep in mind: the walkways and bikeways can get pretty congested on weekends, so plan accordingly if you want a smoother ride. Overall, an unforgettable experience and a must-do when visiting San Francisco.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Great place! Eli was super friendly and was good advice ! 🙏
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Excellent business for renting e bikes! Eli made the whole process seamless, safe, and a blast! We will come back to this bike shop when we return because of Eli and his customer service.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
What a gem of a location and a fantastic customer service experience. We were a group of five that just walked in without a reservation and within a few minutes we were on our way on some quick e-bikes! We went for a bike ride around the park to the beach and in some neighborhoods near by. Would definitely recommend! Be sure to ask for Eli!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Eli was very helpful and cheerful and helped us have a great trip!!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
The best way to explore San Francisco is definitely by bike, and this tour proved it! From iconic landmarks to hidden gems, the route covers everything you need to see in the city. Our guide Eli was absolutely fantastic — his knowledge of San Francisco is impressive. Throughout the entire ride, he shared fascinating stories about the city's history and gave us incredibly helpful tips that made our experience even more special. Highly recommend this tour to anyone visiting San Francisco. You won't regret it!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Friendly and helpful staff, well maintained bikes
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Everything was perfect, thank you Eli!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Great experience renting e-bikes here yesterday for a 2 hour ride through Golden Gate Park! Eli gave us a thorough tutorial on the bikes and had some great recommendations for spots to see in the park. Would highly recommend this rental spot- and bonus it’s the cheapest in the area.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Best service and experience from any bike rental company! SPEAK TO ELI - he is passionate, friendly and professional helping me choose the right bike and set it up as well as sharing his wealth of experience on the city. My bike was well maintained and equipped with a drink holder and hands free phone clip. They offer guided tours or private hire and are so close to Golden Gate Park and Bridge. It was a highlight of my travels to San Francisco!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
absolutely flawless experience with Dandyhorse for a full-day rental, made possible by the one and only Frankie. Her professionalism, tips, fun facts on the city, recommendations, jokes and overall energy was infectious and I can't thank her enough for enabling my lovely experience. Faultless!!!! Dear Manager, please give Frankie a pay rise before another bike shop poaches her... - William
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Great tour of all the western sites of San Francisco! I’ve lived in the city for 4 years but haven’t experienced a guided tour before. Eli our tour guide was great, would highly recommend him and dandyhorse
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
We had an excellent experience with Dandyhorse! Frankie was personable and kind and we felt well-equipped for a day adventuring, even as first-time visitors to the Bay Area. Highly recommend!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Super fun bike tour, John was a great guide and super friendly
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Honestly the best tour of San Francisco! Super recommend🤩 we did other tours around town but this one was by far the best one.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
We had a lot of fun riding around SF Golden Gate Park, and had a few great suggestions from Frankie! We had a blast going around SF, and even stopped at a Dim Sum place she suggested! Thanks alot! Also thanks for the heads up going towards Union Square via public transit. We had a wonderful day! My girl and I were super tired from pedaling the e-bikes but it was worth every second! I'd suggest Dandyhorse SF!
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692
Amazing Day. Eli was the man. Seriously GREAT way to see the city on a beautiful day. Great bikes, great map. Even great for teens 13 and 15...and that is saying something.
Product: Dandyhorse SF Bike Rentals & Tours 788850349768996692