Ausangate & Rainbow Mountain 3-Day Trek

Our experience with Salkantay Trekking was a mix of highs and lows. Unfortunately, the company’s communication and organization fell short of expectations. What was advertised did not fully match our experience, and we ran into issues before the trek that management did little to resolve. That being said, our time on the Ausangate Trek was still incredible, even though we were unable to complete the full route due to several members of our group developing altitude sickness. Our guide, Marco, made the experience truly memorable. He was incredibly knowledgeable and taught us so much about the mountains, local culture, history, and wildlife throughout the trek. One of our favorite parts was getting to meet local families along the trail and learn about their way of life, which made the experience feel much more authentic. When my mom began experiencing altitude sickness, Marco was attentive, calm, and compassionate. He checked on her frequently, made sure she was safe, and always put the well-being of the group first. His professionalism and genuine care never went unnoticed. Although the company’s organization could be greatly improved, the guides are what make this experience worthwhile. Marco’s passion, knowledge, and kindness turned what could have been a disappointing situation into a trip we’ll always remember. We are incredibly grateful to have had him as our guide.

Overall, our experience with Salkantay Trekking was mixed. Unfortunately, the company’s organization and communication were disappointing. The advertising did not accurately reflect the experience we received, and when we arrived there was no hotel room reserved for us despite our booking. We spent hours trying to get answers from management, but they were unhelpful and never actually resolved the issue. In the end, it was one of the guides who stepped in to help while management failed to take responsibility. The guides, however, were the complete opposite of management. They were professional, compassionate, and genuinely cared about their guests. Our guide on the Ausangate Trek, Marco, was exceptional. My mom experienced altitude sickness during the trek, and Marco took incredible care of her. He constantly checked on her, adjusted the pace when needed, and made sure she felt safe and supported throughout the journey. His knowledge, kindness, and genuine concern for everyone’s well-being made the trek an unforgettable experience. The guides are the reason we still have positive memories of our trip. Marco was outstanding and is a true credit to the team. I hope the company improves its communication, organization, and customer service because the guides deserve management that matches the quality of care they provide.

We had an amazing experience and we had a very helpful, professional and knowledgeable tour guide Marco. He know first aid and he make sure that we are safe. Also the food is freshly cooked. This is one of our unforgettable experience.

I loved the experience, the food, the places, the group I shared with, and the guide.

The trek is exceptional. Challenging trekking, but with patience and willingness, it is suitable for everyone. The company's infrastructure and its human resources greatly justify the value of the ticket. A step above the rest of the options for this tour. We were lucky to go with the guide Franz (the Andean goat), who, besides being a good guy, knows a lot and is always willing to share and explain the many historical and cultural aspects of the tour. It's worth it!