Xel-Ha Park Day Tour from Cancun

Experience a full day of adventure at Xel-Ha Park, including snorkeling, jungle exploration, and all-inclusive dining, with convenient hotel transfers from Cancun.

Depat time different will cause the total tour duration difference, due to the park close time is at 6:00 pm on the day, and we suggest that you will need to prepare in advance to take the shuttle back to hotel. Age and Safety: Customers under 18 must be accompanied by an adult. Pregnant women may join if under 24 weeks by the trip's end. What to Bring: Comfortable shoes and clothes, sun hat, sunglasses, sunscreen, cash, and drinks for hydration. Booking Details: Ensure all booking details (name, contact, flight info) are accurate. Errors will result in personal costs. A reachable phone number is required for safety and communication. Pick-Up Location Policy：When booking, please select your pick-up hotel. If undecided, you may update your pick-up location later. However, you must contact us or update this information yourself at least 3 days before the tour date. Important: Failure to provide or update your pick-up location prior to the departure date may result in missing the tour. The company will not be responsible for missed tours, and any fees paid will not be refunded. Hotel Rooms: Hotel rooms accommodate 2-4 guests, with varying bed types(e.g., King/Queen beds or two twin beds) and deposit rules. Deposits are usually processed via credit card. Tickets and Charges: Pre-purchased tickets or city passes are not accepted. Buy through us or via the guide. Group reservations recommended. Itinerary Changes:Tour operator reserves the right to adjust the itinerary for smooth operations. Tour Adjustments:The tour guide may alter schedules based on weather, traffic, or other conditions. Parking: Parking is not available at the meeting point. Transportation to and from the departure location is not included. Closed Attractions: If a scenic spot is closed, an alternative will be provided. COVID-19 may affect attraction hours and capacity. Booster Seats: For state law, Children under the age of 6 require a booster seat in order to participate in the tour group. Please understand that the violations and fines are borne by the guests themselves. There is no need for a booster seat for bus travel on the day of travel. Health Requirements: Guests with disabilities must provide advance notice. Wheelchair-accessible buses are not guaranteed without prior approval. Terms and Conditions: Terms and conditions may change—check the product website for updates.The operator is not liable for damages unless required by law. Leaving the Group: If leaving the group early, inform the tour guide and sign a departure form. No refunds for unused portions. Gifts and Refunds: Gifts provided during the tour may change due to unforeseen factors like weather. Fees will not be refunded for changes. Admission is free for children aged 4 and under. (Proof of admission is required for both exempted children and ticketed children)