Madrid Hop-On Hop-Off Bus Tour
About this activity
Highlights
- Explore the Royal Palace and Prado Museum
- Stroll through Retiro Park and Gran Vía
- Visit Santiago Bernabéu Stadium and Puerta del Sol
- Discover the Templo de Debod and Plaza de España
- Enjoy panoramic views from the double-decker buses
Full description
Included / Excluded
- Unlimited access to two panoramic bus routes covering major Madrid landmarks
- Audioguide available in 14 languages, including English, Spanish, French, and German
- Free Wi-Fi on board for seamless connectivity
- Entrance fees to attractions along the routes
Meeting point
Start Location
Unknown location
Important information
Know before you book
- Tickets are valid for 24 hours from the time of first use
- The tour operates daily, with buses departing every 15-20 minutes
- Some attractions along the route may require additional entrance fees
Know before you go
- Wear comfortable clothing and footwear suitable for walking and varying weather conditions
- Bring a valid ID or voucher for ticket redemption
- Be prepared for potential wait times during peak tourist seasons
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Accessibility
- Wheelchair Accessible
- Easy Public Transport
- Infants Required On Laps
Good to know
- Buses are adapted for passengers with reduced mobility. The features include an automatic access ramp, reserved space for wheelchairs with safety clamps and fastenings, and an extended ramp and kneeling system to the right of the bus
- Please note that the itinerary may be altered due to events or celebrations in the city (cultural events, sports events, official acts, or construction works)
- The guided walking tour of Madrid is offered in either English or Spanish. You can check information or reserve your spot using the QR codes available onboard the bus
Traveler reviews
Okay
The hop on and hop off was okay. There were some delays and long waits with hoping back on the bus. I saw several of another companies bus before one from this company finally arrived. Otherwise it was okay.
How to ruin a vacation day
We bought the tickets online. The stop locations are not marked. On the website, they indicate that the bus frequency is 35 minutes!! Nothing could be further from the truth; after waiting more than an hour, a bus passed by that did NOT stop at the stop despite being half empty. After calling the contact number and keeping me on hold for more than 5 minutes, they tell me that I must call another number, which also puts me on hold and tells me that I must call a third number where they have the nerve to tell me that depending on the ticket I bought (I purchased the most expensive one) the wait can be longer and that everyone knows about the traffic in Madrid (where we were waiting, there was a city bus stop that was running completely normally). Some of the outlets didn't work, there was no air conditioning downstairs, the itineraries were very weak... In other cities we have taken tours, we have enjoyed them, but this one, without a doubt, has been the worst experience and the best way to ruin a vacation day.
High dissatisfaction
Terrible, you don't know for sure where you stop, when they pass by they don't stop, more than an hour waiting
Waste of time and money
Very disappointed in this tour, finding the pick up points was like looking for a needle in a haystack! We did part of the antique tour yesterday, the pre-recorded tour guide was difficult to connect with what we were seeing as we drove around. We wanted to try again this morning and were told the average wait time was 20-25 mins (high season) but having waited nearly 40 mins, we gave up. 4 x 33 euros, big waste of money. Wouldn't recommend at all I'm afraid.
Was just an expensive bus ride
We have done hop on hop off bus tours before. This tour had so very little information it was close to being a bus tour. The bus had garbage everywhere and many jacks did not work. My recommendation-try on of the other 2 lines.