Kerry Highlights Day Tour from Dublin

It was not guided well at all due to broken microphone or for other reason. The route described on the website was not followed: Adare - 30 mins just to walk along the main street, next stop - 2 hours by yourself/30 mins horse cart in Killarney, no National park stop, you won't see Lakes because it's far to walk there and simply not enough time to do that because you also would want to have lunch, next Torc Waterfalls - it was an accident there, so we skipped it, next - 40 mins on the Inch beach, small drive along the coast with no stops to make photos, so if you're from the wrong side of the bus you won't see properly and have any photo of the Atlantic Ocean view, no Dingle town, no Killorglin. You can see it from the screenshot of the route we had. The nature is spectacular, although it's rather too much for such a short trip or just poor organized.

Alex was our driver and guide. He was very knowledgeable and nice. The drive out to the Dingle peninsula is long, so bring snacks and drinks! There is a quick stop in Adare on the way out, and at a service station on the return trip. There is time in Killarney for lunch, if you want to eat a meal there. The horse-drawn carriage ride through the National Park was fun! What beautiful views! Torc Waterfall was neat to see, even in the dryer conditions we saw it in.

I am writing this review from the bus itself. It was a very disappointing experience of Kerry due to the behaviour of the driver Kyle. I've travelled with Paddywagon before (a tour to Cork) and had a fantastic experience, so this review is specifically about this tour and, unfortunately, the driver, Kyle. I want to be fair and acknowledge that I was late returning to the bus at one stop by approximately seven minutes. I apologised for this and accept responsibility for being late. However, I also think the circumstances matter. The itinerary mentioned Killarney National Park but did not make it clear that the drop-off point would leave passengers a considerable distance from the area many people expect to visit. I ended up walking much farther than anticipated, and on the return journey my local bus back was delayed, which contributed to me being late. Again, I accept that being late was my responsibility, but I don't believe it justified the way I was treated. What really ruined the experience was the driver's attitude afterwards. I politely asked twice about the advertised stop at Dingle Bay because the itinerary mentioned it, yet we didn't stop there for photos. Meanwhile, we spent around 30 minutes at Inch Beach, even though the itinerary suggested a shorter stop. I simply wanted clarification. Instead of answering professionally, Kyle became confrontational. When I had my phone out to show him the itinerary, he immediately asked whether I was recording him, which I was not. I was only referring to the itinerary. He then raised his voice, threatened to remove me from the bus, and spoke to me in a way that I found disrespectful and humiliating in front of the other passengers all because I was late at one stop. I also noticed that I wasn't the only passenger being spoken to this way. Another couple who were only a few minutes late were also being reprimanded in a similar manner. While I understand that tours operate on a schedule and punctuality is important, there is a professional and respectful way to communicate with customers. Nobody really delayed the bus by a major amount of time and when we pay for something it's respectful to take us there. Many of us don't have the time to come back again here including myself. Coming to Kerry and not seeing the Dingle bay or ring was disappointing. According to the driver, the beach was the spot that covered it all. This experience was disappointing because the scenery itself was beautiful, but the driver's conduct overshadowed what should have been an enjoyable day. My previous Paddywagon tour showed me how enjoyable these trips can be with a courteous and accommodating driver. Unfortunately, this experience was the complete opposite. I hope Paddywagon reviews how its drivers communicate with passengers. Customers should be treated with respect, even when mistakes happen. Sadly, because of this experience, I won't be booking another Paddywagon tour.

I am writing this review from the bus itself. It was a very disappointing experience of Kerry due to the behaviour of the driver Kyle. I've travelled with Paddywagon before (a tour to Cork) and had a fantastic experience, so this review is specifically about this tour and, unfortunately, the driver, Kyle. I want to be fair and acknowledge that I was late returning to the bus at one stop by approximately seven minutes. I apologised for this and accept responsibility for being late. However, I also think the circumstances matter. The itinerary mentioned Killarney National Park but did not make it clear that the drop-off point would leave passengers a considerable distance from the area many people expect to visit. I ended up walking much farther than anticipated, and on the return journey my local bus back was delayed, which contributed to me being late. Again, I accept that being late was my responsibility, but I don't believe it justified the way I was treated. What really ruined the experience was the driver's attitude afterwards. I politely asked twice about the advertised stop at Dingle Bay because the itinerary mentioned it, yet we didn't stop there for photos. Meanwhile, we spent around 30 minutes at Inch Beach, even though the itinerary suggested a shorter stop. I simply wanted clarification. Instead of answering professionally, Kyle became confrontational. When I had my phone out to show him the itinerary, he immediately asked whether I was recording him, which I was not. I was only referring to the itinerary. He then raised his voice, threatened to remove me from the bus, and spoke to me in a way that I found disrespectful and humiliating in front of the other passengers all because I was late at one stop. I also noticed that I wasn't the only passenger being spoken to this way. Another couple who were only a few minutes late were also being reprimanded in a similar manner. While I understand that tours operate on a schedule and punctuality is important, there is a professional and respectful way to communicate with customers. Nobody really delayed the bus by a major amount of time and when we pay for something it's respectful to take us there. Many of us don't have the time to come back again here including myself. Coming to Kerry and not seeing the Dingle bay or ring was disappointing. According to the driver, the beach was the spot that covered it all. This experience was disappointing because the scenery itself was beautiful, but the driver's conduct overshadowed what should have been an enjoyable day. My previous Paddywagon tour showed me how enjoyable these trips can be with a courteous and accommodating driver. Unfortunately, this experience was the complete opposite. I hope Paddywagon reviews how its drivers communicate with passengers. Customers should be treated with respect, even when mistakes happen. Sadly, because of this experience, I won't be booking another Paddywagon tour.

Excellent organization, very comfortable ride! We were lucky to be only 6 in the mini bus (weekday excursion) a real luxury because the journey is still long from Dublin. The road of the giants is definitely worth a visit, the place is unusual and full of history, the audio guide is indispensable for non-English speakers. We ate in the mythical Causeway Hotel, very warm and very good value for money. For the excursion to Belfast, we took the option of a guide tour by black taxi: a tour made by a local guide who recounts, without bias, the events that marked Northern Ireland and especially the city of Belfast following the conflict between Protestants and Catholics, and a visit to the places marked by this conflict, which is still very much remembered because very recent. Finally a word for our driver, Jim, who knew with finesse and hint of humor the history of Ireland and the Irish. Very rich, precise comments, a very kind person who contributed to the discovery of this beautiful country ��️ Little advice: understanding English is a real added value to this excursion in order to understand the explanations of the driver and I would advise her more at the beginning of the trip than at the end, because it is still tiring.