Honolulu Airport Round-Trip Shuttle
About this activity
Highlights
- Convenient shared round-trip transport
- Meet-and-greet service at the airport
- Luggage assistance provided
- Available 24/7 for your convenience
- Stress-free start and end to your vacation
Full description
Included / Excluded
- Shared round-trip transport between Honolulu Airport and your hotel or cruise terminal
- Meet-and-greet service at the airport
- Luggage assistance
- Gratuities
Important information
Know before you book
- Service is available 24/7, but it's advisable to book in advance to secure your preferred time.
- Gratuities are not included and are appreciated for excellent service.
- Excess luggage charges may apply; check with the provider for specific policies.
Know before you go
- Ensure you have your booking confirmation ready for a smooth pickup.
- Be aware of your hotel's designated pickup location and time.
- Keep your luggage within the allowed limits to avoid additional charges.
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Accessibility
- Easy Public Transport
Good to know
- Call supplier to arrange a specific pick time for your departure transfer at least 3 days prior to transfer date.
- Children must be accompanied by an adult.
- Vehicles are collapsible wheelchair accessible, on request if advised at time of booking. However the driver is unable to assist passengers boarding and disembarking due to insurance regulations
- Children under 5 years old can travel for free as long as they will be traveling on an adult lap.
- There's an extra charge for transporting a car seat as it's considered a special item.
- Wheelchair collapsible accessible, please advise at time of booking.
- ach passenger is allowed 2 pieces of luggage and 1 personal item at no additional cost.
Traveler reviews
The best company very professional and knowledgeable they take care of you like family
I was lost in the airport and there was this young man sitting in a bench that also worked for the company . I talked to him and asked if I was in the right spot for pick up. He said no worries I will call them to come get you. He made sure I was calm . I wish I would’ve gotten his name. He was young tall medium built . The drive that got me was super nice as well I told him sorry maybe I was in the wrong place he said no problem you are in good hands now. Love you guys telling all my family & friends about my experience.
Pick up took too long
After a 10-hour flight I ended up waiting for an hour before VIP Trans shuttle arrived to pick several passengers up including me. Certainly not VIP service. There was a person presumably working for VIP Trans at the airport herding us up and keeping us updated with how far away the shuttle was, but it seemed like forever. I didn't trust them to get me back to the airport for flight home in good time so cancelled VIP Trans and got taxi instead.
Airport Shuttle Round trip
No shuttle was available to pick us up from the airport after they only picked up airline flight crews. Representative offered a taxi but main office said policy change didn't allow it. We had to take an Uber to our hotel instead and it came within 5 minutes of being requested. Our airport rep said full refund would be issued but still has not been received.
I was contacted as soon...
I was contacted as soon as my plane arrived and given instructions of where to meet. He was there waiting on me and took me to a car where I was the only one taken from the airport! What a delight no stops, much better than my last year trip with them!
Minus ➖️ ➖️ very very bad customer service
VIP ground transfer thru Viator is the worst ground transfer company in Ohau. They canceled us and put us down as a No Show before our flight landed and had to calls serval time as they kept giving us a run around and after the 4th time on the phone they told us to find our own way to the hotel. The worst customer service. ALL THEY WANT IS YOUR $$.