Honolulu Airport Round-Trip Shuttle
About this activity
Highlights
- Convenient shared round-trip transport
- Meet-and-greet service at the airport
- Luggage assistance provided
- Available 24/7 for your convenience
- Stress-free start and end to your vacation
Full description
Included / Excluded
- Shared round-trip transport between Honolulu Airport and your hotel or cruise terminal
- Meet-and-greet service at the airport
- Luggage assistance
- Gratuities
Important information
Know before you book
- Service is available 24/7, but it's advisable to book in advance to secure your preferred time.
- Gratuities are not included and are appreciated for excellent service.
- Excess luggage charges may apply; check with the provider for specific policies.
Know before you go
- Ensure you have your booking confirmation ready for a smooth pickup.
- Be aware of your hotel's designated pickup location and time.
- Keep your luggage within the allowed limits to avoid additional charges.
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Accessibility
- Easy Public Transport
Good to know
- Call supplier to arrange a specific pick time for your departure transfer at least 3 days prior to transfer date.
- Children must be accompanied by an adult.
- Vehicles are collapsible wheelchair accessible, on request if advised at time of booking. However the driver is unable to assist passengers boarding and disembarking due to insurance regulations
- Children under 5 years old can travel for free as long as they will be traveling on an adult lap.
- There's an extra charge for transporting a car seat as it's considered a special item.
- Wheelchair collapsible accessible, please advise at time of booking.
- ach passenger is allowed 2 pieces of luggage and 1 personal item at no additional cost.
Traveler reviews
On time
Great pickup. Friendly and timely. FYI pay attetion to the directions from the airport. Terminal 2 out the doors cross over to the median (if you are in the garage you missed it) Take a left and follow until you see a green curb (not red).
Reservation missing
We got to baggage claim, waited and finally went to see VIP driver outside and nowhere to find our reservation, got our reservation confirmation, tickets, receipt and app tickets and still no record. Reservation was made on line VIATOR, states it's same as VIP. It was horrible experience after a long 7 hrs flight. Song the driver managed to take care of us though.
A Tale of Two Rides
PART 1 - Arrival - Upon arrival, we were to be met near baggage claim by a representative with a sign. We got nothing. I had to call VIP to find out where our shuttle was. Overall, it took nearly 45 minutes AFTER we exited baggage claim to finally get on our shuttle. The driver drove erratically and, in my opinion, unsafely. Not a very good start. Part 2 - Departure - In contract to our arrival, our departure shuttle arrived at the hotel on time, identified us, and got us to the airport quickly and safely. He was friendly and helpful. So, overall, I have to give VIP an "average" rating. Had the first driver been on time and as competent as the second driver, the rating would be higher.
Always great service
Great friendly and courteous service. Quick and easy pick up with little wait. Used this service many times.
Ask exact questions about...
Ask exact questions about the pick up Location and time for their arrival. Was a little confusing as to if we were in the correct location. Everything else was excellent!