Golden Circle, Secret Lagoon & Kerið Small Group Tour

This was a very nice tour, easily paced and Bruno was a friendly and knowledgeable tour guide. Highly recommend this tour!

We took a number of tours while in Iceland and this was by far, our least favorite. The guide did not seem interested in sharing information about our stops, which were all amazing, and just seemed to be going through the motions. Additionally, it was disappointing when another bus broke down and he gave our van to another group to use with all of our personal belongings inside. We wandered around the parking lot looking for our guide in the pouring rain for 15 minutes and then had to wait an additional 15 minutes for the van to return. When it arrived, our belongings were all over the place, including on the floor, which was all wet from the rain. I highly recommend the golden circle tour, but find a different company!

Maria was a fantastic tour guide: warm, competent, humorous, and with a palpable passion for Iceland. Her explanations were precise, never too long, and always spiced with little stories that brought the places to life. The tour itself was perfectly organized: Small group, making it very personal and relaxed Beautiful stops – from Þingvellir to Geysir to Gullfoss Enough time at every location, without stress or rushing Pleasant driving style, clear communication, and always keeping an eye on everyone feeling comfortable Overall, an all-around successful tour that, thanks to Maria, was not only informative but also truly heartfelt. I would book them again anytime.

The places we went were great. Per our drivers instructions, we left our personal belongings on the bus. When we were at one of the longer stops, the driver allowed another tour group to take our bus. The driver took the bus with other tourists with all of our belongings. The driver was 20 minutes late back to the bus and we were stuck standing in the rain.

The tour was interesting and we saw amazing sites. It was, however, very difficult to LOCATE our tour van at the start of our journey. We went to the area marked "prebooked tours" as directed on the email, but there were 500 other people all looking for tours. There was no delineation for various companies and no description of what type of vehicle we should locate. I was expected the van or bus to read "New Day Tours" but it was an "Arctic Adventure" tour bus. We wandered around asking buses and vans if they were our tour. Finally, we heard our name called by a driver walking around trying to collect his people. Not a great start. Utter chaos and poor signage. Tour sites were SUPER crowded with little explanation other than a few predrop-off bits by our driver. Finally, while we were at one of the stops, our driver loaned our van to another group whose van had a mechanical issue. This was very upsetting as our group had left much of our belongings in the bus...including cameras, watches, ipad, wallets, etc. We were told to take what we needed but that the bus would be locked up. This required us to stand waiting in the rain for the return of our bus, and it delayed our next visit. Thankfully none of us lost any belonging, though bags were stuffed here and there at random and dropped on the wet floor, and it took some time for folks to find their items and pass them around to proper owners. I understand that our driver was only trying to be kind. It just felt very unsettling to know our bags had gone off with strangers and were not being cared for.