Everglades Airboat Safari Adventure

The actual tour was very good and would highly recommend. The 1* review is against Miami Tours. They arrived 20 minutes late for departure after advising us to be there half hour before departure time. They then overbooked the tour by 2 people so they put a park bench unsecured with no seatbelts in the boot of the minibus for them to travel in. On the way back the driver refused to ask the 2 overbooked passengers return to the boot which they had agreed to travel on so my husband and I were left without our seats that we had pre booked 2 months prior to our trip. The driver said we had 2 choices to get in and travel back in the boot or get left at the national park and find our own way back. Miami tours could not of been more dismissive they do not care about safety of passengers they just want your money. Also expect to pay an additional fee which is the park entrance which isn’t included in the price of the tour. I would not recommend Miami Tours in Lincoln Road. Use one of the surf style stores that also sell tours.

The boat ride was fun, wish it was a little longer. Wish we saw more alligators in the water but over all a good time

We booked , payed a hefty amount but They didn’t show up on the day of the booking and we waited for 3 hours , still waiting for our refund

It was an amazing experience my family really enjoyed it. I think the show was the best part. It was great

We arrived early and the staff was very kind, but the building was in rough shape and not clean. Ceiling was caving in and spider webs were all over the ceiling. We were made to think it was a double decker bus, but loaded up in vans. We get to the tour and were told we would have less than an hour to explore (all of us were under the impression we would have between 2-3 hours since they advertised 5 hours and it took almost an hour to get there and get back). The Everglades tour faculty was again nice, but that’s where it stopped. We were loaded on the boat and were told of areas to look for the gators, but it was lack luster. You run along the same path has all the other boats, so all animals disappeared. We knew that there was no guarantee to see animals and were ok with it, but the tour and commentary from the Guide was lackluster. We were out for maybe 30 minutes (instead of what we thought was 40-60 minutes) came back and saw the reptile show. The Guide was nice and showed a few things, but was done in about 15 minutes. The speakers in the reptile show did not work and was hard to hear some. Bathrooms were in need of repair and we had zero time to look around before being put back on the vans. The driver of our van definitely was speeding and prepare for whiplash. Tips were mentioned NUMEROUS times, which we normally give, but not this time. Overall it felt very much like false advertisement. I would strongly recommend spending the money on a private tour or trying out Holiday Tours instead! It stinks that we were only in town for the day and this was for my husbands birthday. Better luck next time ! Everyone in our van felt the same way.