Reviews for Unlimited Biking

(Translated by Google) To compensate for a bad experience at the Brooklyn office, we were offered a Central Park tour. However, upon arrival, we were treated so rudely. These people don't belong in the service industry; they're rude, uninterested, and unintelligible. And while the Brooklyn branch requires a credit card as a deposit, here they also want your passport as collateral! Besides that, the tour is okay. You only cycle along the perimeter of the park, with occasional stops for a few minutes. You mainly get information about the prices of all the apartments and where the celebrities live, but little about the park itself. I would recommend skipping this and walking; the distance isn't too bad, and then you really see how beautiful everything inside the park is. (Original) Ter compensatie van een slechte ervaring bij het kantoor in Brooklyn hadden wij een central park tour aangeboden gekregen. Echter bij aankomst zijn wij zo onvriendelijk behandeld. Deze mensen horen niet thuis in de service industrie, zijn on aardig, on geïnteresseerd en onverstaanbaar. En waar je bij het Brooklyn filiaal een creditcard nodig hebt als borg willen ze hier ook je paspoort als onderpand! Daarnaast is de tour ok, je fietst alleen langs te buitenkant van het park met af en toe een paar minuten stops. Je krijgt vooral info over de prijs van alle appartementen en waar welke celebs wonen, maar weinig inhoudt over het park. Ik zou dit lekker skippen en gaan wandelen, de afstand valt mee en dan zie je echt hoe mooi alles binnen in het park is.

Product: Unlimited Biking

(Translated by Google) I've often taken bike tours with Bajabikes in other countries in the past, and everything is always perfectly organized! I booked them in New York as well, only to find out the tour is operated by Unlimited Biking, a company that's a real disaster. They forget to tell you to bring a credit card for a deposit, otherwise you won't get any bikes, even if you've already paid in advance, which is what happened! After struggling to arrange a credit card, it turns out they're selling the tour as a Manhattan and Brooklyn tour, but you only get the Brooklyn tour. Even if you book a Dutch guide, they're practically never available, and you always get an English-speaking one. It's far from the quality we were used to! Such a shame! (Original) In het verleden heb ik vaker met Bajabikes in andere landen fietstochten gemaakt en daar is het altijd tot in de puntjes geregeld! In New York ook daar geboekt en dan krijg je dat de tour wordt uitgevoerd door Unlimited Biking en dat bedrijf is echt een drama. Zo vergeten ze je te vertellen dat je een creditcard mee moet nemen om een borg achter te laten anders krijg je geen fietsen mee, ook al heb je van te voren alles al betaald, dat is dus gebeurd! Met pijn en moeite een creditcard geregeld blijkt dat ze de tour als een Manhattan en Brooklyn tour verkopen, maar is het alleen de Brooklyn tour die je krijgt. En ook al boek je een Nederlandse gids. Deze is praktisch nooit beschikbaar en krijg je standaard een Engelstalige, het is alles behalve de kwaliteit die we gewend waren! Heel erg jammer!

Product: Unlimited Biking

Johannes was a great tour guide, he was very knowledgeable and calmed us about riding bikes on the streets of Manhattan.

Product: Unlimited Biking

Horrible experience. When I arrived at the rental, the guy at the counter, who smelled like marijuana, took at least five minutes to find my reservation (made forty minutes earlier), after which he handed me a real piece of junk, with no bell and a malfunctioning gearbox, and forced me to carry a very heavy lock despite the fact that I told him I had no intention of using it. The most tragic part, however, was yet to come: upon returning the bike to the rental, there was no one inside the building (this happened well before closing time), so I tried calling the phone number given on google maps, but no one answered. After about twenty-five minutes of waiting, the very professional man previously mentioned finally appeared, without even apologizing for the prolonged absence.

Product: Unlimited Biking

(Translated by Google) Poorly maintained bikes with hard saddles! Not recommended; you are better off renting a Citibike. It costs almost the same, but you get better bikes that you can leave at one of the many locations. Especially when returning them, they were unfriendly and rushed; they didn't listen to the complaints about defects! (Original) Slecht onderhouden fietsen met harde zadels! Geen aanrader, je kan beter een Citibike huren, kost bijna evenveel maar dan heb je betere fietsen die je in één van de vele punten kan achterlaten. Vooral bij het inleveren waren ze onvriendelijk en gehaast, ze hadden geen oren naar de klachten over mankementen!

Product: Unlimited Biking

Product: Unlimited Biking

We really enjoyed it. Our guide Eric was great!

Product: Unlimited Biking

(Translated by Google) Had a really nice tour with an enthusiastic Dutch guide (Claudia). She knew a lot of new facts to share about the sights. (Original) Een hele leuke tour met een enthousiaste Nederlandse gids (Claudia) gehad. Ze wist veel nieuwe feitjes over de bezienswaardigheden te vertellen.

Product: Unlimited Biking (Formerly Fat Tire Tours)

great tour!!!!!! Amir gave us a great tour and story about the Eiffel Tower

Product: Unlimited Biking (Formerly Fat Tire Tours)

Amir was beyond excellent! So knowledgeable friendly and incredibly agile:)

Product: Unlimited Biking (Formerly Fat Tire Tours)

(Translated by Google) Quick, efficient, no problems. I recommend. (Original) Szybko, sprawnie, bez problemów. Polecam.

Product: Unlimited Biking

Matt was a fantastic guide—so knowledgeable and kept us very safe on and off road!

Product: Unlimited Biking (Formerly Fat Tire Tours)

Product: Unlimited Biking

The girl who was working was really great !

Product: Unlimited Biking

We went to this place to rent a bike, but ended up disappointed! After going through the check-in process and paying for everything including an insurance, the lady at the counter announced us that she will keep my ID as a collateral, and after I refused and asked about other alternatives, she was absolutely arrogant and acted like I was the stupid one for not wanting to leave my ID there. In the end I ended up leaving without bike and money. I don't know if this is a common practise in other rentals, but this should have been stated beforehand!

Product: Unlimited Biking

(Translated by Google) Barry is a fun guide, and despite the rain, we had a beautiful ride. He just paid a bit too much attention to the Champions League at times, but oh well. Recommended, especially if the weather is good. Even for someone who doesn't cycle often. As an average cyclist, I handled it easily. (Original) Barry is een leuke gids, en ondanks de regen een mooie tocht gemaakt. Hij had alleen soms wat veel aandacht voor de champions league, maar ach. Aan te raden, zeker als het goed weer is. Ook voor iemand die niet vaak fietst. Ik als gemiddelde fietser kon het makkelijk aan.

Product: Unlimited Biking

Great bike that was set up expertly. Mechanic knows bikes! Rode 85 miles in three days with no problems. Best bike rental experience I have ever had in Santa Monica.

Product: Unlimited Biking

Unlimited Biking has the best rentals in Santa Monica and William truly knows what he’s talking about when it comes to bikes. Great experience. We’ll be back.

Product: Unlimited Biking

(Translated by Google) Beautiful experience and excellent Johannes, nice and excellent guide 🥇🥇🥇 (Original) Bellissima esperienza ed ottimo Johannes simpatico ed ottima guida 🥇🥇🥇

Product: Unlimited Biking

Great tour with Greg!!! Highly recommend!

Product: Unlimited Biking