Reviews for Unlimited Biking

Product: Unlimited Biking

5 stars for my tour guide Charlie and the tour itself. He was friendly, fun, and chock full of knowledge shared in an interesting and entertaining way. I enjoyed the places we visited: all the classics plus the big parks and green spaces. My bike was good. The only issue was that I had a terrible time finding the shop including multiple wrong turns, even using google maps and I had to ask multiple random strangers. It is not far from the underground but is in an obscure location, and their directions said to use a certain number exit from the Waterloo station but I didn't see the exits numbered (maybe I missed that). They have no sign above or around their exterior door to the shop and if the door itself is open - as it was my day - no signage at all was visible from the direction I came. I would strongly recommend signage at the Waterloo exits and above and around the shop door.

Product: Unlimited Biking (Formerly Fat Tire Tours)

Went on a tour today with the guide Thor in Berlin.It was a really good experience- I can really recommend ! Lots of historical informations, exiting sights and a nice and friendly atmosphere. A must if you wanna learn something about Berlin

Product: Unlimited Biking (Formerly Fat Tire Tours)

Making the reservation (through getyourguide) was very easy. We got directions which was very helpfull since every adress on alexanderplatz is registered under “1a”. Thor is an amazing guy and knows a lot about Berlin out of his own expierence wich made him very easy to listen to. Definitely would recommend! (:

Product: Unlimited Biking (Formerly Fat Tire Tours)

(Translated by Google) Had a nice tour with Gunther. Great guide! (Original) leuke tour gehad met Gunther. leuke gids!

Product: Unlimited Biking

(Translated by Google) Had a fantastic bike tour with Gunther. Definitely worth it! (Original) Superleuke fiets tour gehad met Gunther. Zeker de moeite waard!

Product: Unlimited Biking

A great experience with Gunther as guide!

Product: Unlimited Biking

(Translated by Google) Had a great tour with Gunther (Original) Fijne tour gehad van Gunther

Product: Unlimited Biking

Excellent tour!! Biking the grounds of Versailles was the highlight of our trip. Dave was amazing!! Might be the best tour we’ve ever taken!!

Product: Unlimited Biking (Formerly Fat Tire Tours)

Absolutely brilliant guided tour by Thor. He is super knowledgeable and brings Berlin to life. Learning about the history in this wonderful city was so interesting. Highly recommend this ‘Thor’

Product: Unlimited Biking (Formerly Fat Tire Tours)

Linda made our experience very pleasant She was very helpful and recommended the right bike based on our needs

Product: Unlimited Biking

Thanks to Valentina, our bike tour guide, we feel like travelling in time and can visualize the rich history of Rome spanning 2000 years from ancient Rome to Renaissance to recent times

Product: Unlimited Biking (Formerly Fat Tire Tours)

It was great they had good people and good survices and they were vary kind

Product: Unlimited Biking (Formerly Fat Tire Tours)

Lorena was a great tour guide!

Product: Unlimited Biking (Formerly Fat Tire Tours)

Adrian was an amazing bike tour guide! Kept everybody moving (and looked out for) and had great stories and insights. He’s a retired architect and so I loved his perspective on so many of the monuments and buildings. 10/10 would recommend!!!!

Product: Unlimited Biking

I rented an E-Bike while visiting San Francisco to explore the area and ride across the Golden Gate Bridge. About 30 minutes into the ride, the bike got a flat tire, so I called Unlimited Biking’s service number, as I paid extra for the insurance. Their solution was to either walk the bike back to their shop (roughly 2 hours pushing the e-bike back) or pay for an uber as they would not be providing any assistance. Not a time line for assistance or a location where they could assist. Just told me those were my two options and hung-up on me. If they had simply included a basic repair kit with the rental, I could’ve fixed the bike myself. I eventually flagged down another rider with a pump and made it across the bridge, where we ran into another couple who rented from Unlimited Biking at the same time, not surprising, also with a flat tire. They were given the exact same “support”. Have the bikes by 5:00 PM or you'll be charged a late fee. The women was trying to explain that she was in her 70's and pushing the heavy E-bike with a flat wasn't an option. Unfortunately it wasn't quite close enough to Christmas for the customer service rep to care. Bottom Line - Poor support, even worse bikes, zero accountability and zero interest in their customers experience.

Product: Unlimited Biking

We had a beautiful tour with Gunther around the brooklyn bridge on thanksgiving. Thanks a lot

Product: Unlimited Biking

Matt was incredible, great tour learned a lot and had fun. Highly recommend. If you get Matt it’s your lucky day

Product: Unlimited Biking

Geweldige tour met Gunther over o.a. Brooklyn bridge.

Product: Unlimited Biking

(Translated by Google) Great tour. My expectations were exceeded. Gunther was a superb guide. (Original) Geweldige tour. Mijn verwachtingen zijn overtroffen. Gunther was een supergoede gids.

Product: Unlimited Biking