Reviews for TUI Musement Experiences
1963 reviews
Product: Venice: Off the Beaten Path Private Gondola Ride
Una guida superlativa
Maria Novella Tarantino è una guida superlativa. Brava, colta, appassionata, spiega in modo interessante, è stato un piacere.
Product: Stories of Pompeii: Small Group tour with archeology expert guide
After two positive guided...
After two positive guided tours in Rome that we booked through Viator, when we got to Venice, we were unable to find the guide/gondola for our next experience at the prescribed meeting point. I immediately called Viator and explained the situation. They said that they would investigate our request for a full refund and get back to us. This was the company’s response: ”According to our local tour operator, "The customer did not arrive at the meeting point, so it is considered a no-show since the service was provided normally on our end. Therefore, we are unable to approve the refund." Is amazing to me that Viator seems to have its first allegiances to the local tour operators rather than customers who book multiple guided tours through them. Not good customer service!
Product: Venice Private Gondola Ride: Explore Hidden Canals and Sights
Eye-opening tour
It was such a great experience getting to explore the ruins of Pompeii with Novella! The tour was informative, engaging, and well-paced. We were also very fortunate that there was a gentle breeze on the day we were visiting, which made the heat more bearable. :)
Product: Stories of Pompeii: Small Group tour with archeology expert guide
Product: Venice: Off the Beaten Path Private Gondola Ride
Notre guide était vraiment très bien.
Product: Caserta Royal Palace & Gardens Small Group Tour with Shuttle
Product: Venice: Peggy Guggenheim Collection and Art Mile Guided Tour
Product: Venice: Off the Beaten Path Private Gondola Ride
Reggia+Alessia=TOP
La visita con Alessia come guida è stata entusiasmante per la comunicativa e la preparazione coinvolgente facendoci volare 3 ore di visita
Product: Caserta Royal Palace & Gardens Small Group Tour with Shuttle
Naples underground tour.
Nice guide and interesting history of old Greek and Roman Naples before floods covered the old houses. Different from the other underground tours so worth doing this one also.
Product: Naples Underground & Highlights Tour – Small Group Experience
Product: Caserta Royal Palace & Gardens Small Group Tour with Shuttle
Booked two 1-hour gondola rides for 2 parties. First party came back within 40 minutes. When I confronted the gondolier, he tried to say that it had been more than 50 minutes but I had a video of when they left. He then said he was going to do a 15 minute photo session (it was only 3 minutes). Our gondola ride was about 1hr 15min (Probably because I complained). To our gondoliers defense, he did a great job conversing; explaining not just the history of the city but also his life and experience living in Venice. Tour never felt rushed. If you get our gondolier, I would highly recommend. If you get the 40 minute gondolier, you're not getting your monies worth.
Product: Venice: Off the Beaten Path Private Gondola Ride
Product: Venice: Off the Beaten Path Private Gondola Ride
My wife was very happy with her suprise gondola ride.
Product: Venice: Off the Beaten Path Private Gondola Ride
A nice day in Pompeii
She was so nice and always came and checked on us. Very detailed on the explanation of the places as well. Due to the time restraint we saw a few areas of the city, but she explained them very well and clearly.
Product: Stories of Pompeii: Small Group tour with archeology expert guide
Spettacolare visita guidata con Novella
Tour favoloso! Novella è una guida preparatissima e coinvolgente. Mi ha permesso di godermi la visita di questo meraviglioso sito come mai mi era capitato prima d’ora. Grazie, grazie e grazie di tutto! ❤️ (E forza Samp 😉)
Product: Stories of Pompeii: Small Group tour with archeology expert guide
First, this was simply a...
First, this was simply a ride, no tour, no experience. our gondolier didn’t introduce himself. He held no conversation and barely told us anything about the sights we were seeing. we saw none of the main sights or canals of Venice. our gondolier repeatedly ran into things and fought with other gondoliers and boats. lastly, he verbally attacked a tourist on the street that tried to ask him a question. For how much this experience cost, we gained nothing from it. this tour is exactly why folks tell you not to waste your money on a gondola
Product: Venice Private Gondola Ride: Explore Hidden Canals and Sights
Novella the best
Maria Novella è stata una guida eccellente: professionale, appassionata ed esaustiva, disponibile, gentile ed estremamente preparata, pronta a rispondere ad ogni domanda. Bravissima nella gestione dei tempi, nel rapportarsi alle persone di ogni età ed è stata una magia visitare con lei questo sito incredibilmente affascinante. Grazie! Se potete non fatevelo sfuggire: è un’esperienza bellissima.
Product: Stories of Pompeii: Small Group tour with archeology expert guide
Quiet Gondola Ride
The gondolier only spoke to us twice and otherwise spoke to his friend that was driving the gondola ahead of us. It was disappointing because he only told us about one church that we passed but no other information about Venice or gondolas.
Product: Venice Private Gondola Ride: Explore Hidden Canals and Sights
Abbiamo fatto dei canali poco battuti quindi ci siamo davvero goduti sia i racconti del gondoliere (bravissimo! Peccato non so il nome) che il panorama 🙂
Product: Venice: Off the Beaten Path Private Gondola Ride