Reviews for Stromma

Very disappointed in the service. First off, our tour from Ved Stranden was changed to Nyhavn since the water level was too high, but there was no notice until we checked in at the ticket booth. The attendant there was helpful and changed our ticket to the next scheduled tour so we had time to walk over (10-15min). But by the time we arrived at Nyhavn's dock, they told us the boarding location had changed, and by then we had missed our tour. The attendant was extremely rude, instead of apologizing for the inconvenience, she berated us for being late and initially didn't want to renew our ticket for the next tour. When she reluctantly did, I asked for directions to the dock, she just said "behind the bridge, you will see it" and repeated herself when I asked for clarification. Stromma had a flag at the end of the port, which one would assume was where we boarded, especially with 2 of their boats parked there and a small group was lining up already. Little did we know that that was also not the right boarding location either. We watched as the boats left on our scheduled time. All of us flustered walked back to the ticket booth to get our tickets renewed for the next available tour, which was 1 hour later. Sure they changed our tickets, but the attitude was very demeaning. This updated loading dock was a discreet stairway that can be easily missed as it's at the intersection of a busy road. The tour itself was pleasant, the guide was entertaining. Though if you're seated in the middle, the window-seat person's head will forever be blocking you. (This applies to colder months where the boat has a plastic ceiling, warm but view-obstructing). Not their fault, but we didn't get to go through the canals since the water level was too high, so that was also disappointing. Just my luck I guess.

Product: Stromma Danmark

We booked a canal tour for 1130 and arrived at the port 10 minutes early but found out that due to tide levels, we had to walk another 15-20 to get to the other pick up point. They should have signs explaining this without having to line up and wait for an attendant to answer these questions without wasting customers time. Furthermore, the address on the ticket is not the same as the pickup point, leading to further confusion and miscommunication. We missed our original tour time and had to go to another ticket stall to reschedule, even though the attendant was judgemental and dismissive of our situation. Overall, we were finally able to get on the tour 1.5 hours after our initial time, and the tour itself was fine if not a bit overbooked, but the poor service strongly negatively affected our experience.

Product: Stromma | Canal Tours Copenhagen from Nyhavn | Departure Point

(Translated by Google) View from the canal during the boat tour with explanations in English provided by the guide. Highly recommended. (Original) Vu depuis le canal lors de la visite touristique sur le bateau avec des explications en anglais données par le guide. A recommander

Product: Stromma | Canal Tours Copenhagen from Nyhavn | Departure Point

Worst experience ever! They let us wait for 30 min in the cold, but there was no boat available. At the end they offered us another tour, which normally is cheaper, and no refund possible. Horrible!

Product: Stromma | Boat Tours from Strömkajen, Stockholm | Ticket shop

Product: Stromma | Lilla Skärgårdsturen, Strandvägen Stockholm | Avgångsplats

Product: Stromma | Skärgårdsbåten S/S Stockholm | Avgångsplats

Product: Stromma | Canal Tours Copenhagen from Nyhavn | Departure Point

Nice place to visit near Stockholm.

Product: Vaxholms Kastell | Stockholms skärgård

Product: Stromma | Canal Cruises from Central Station, Amsterdam | Departure Point

Audioguides absents and the voice of skipper wasn't very clear furthermore not even a glass of water included We made one hour tour

Product: Stromma | Canal Tours Copenhagen from Nyhavn | Departure Point

Good experience

Product: Stromma | Canal Tours Copenhagen, Ved Stranden | Departure Point

I didn't like the Amsterdam Light Festival 2024. The boat experience needs to be rethought. I was stuck for one hour and half in a steamy and rain boat. The speaker talks too much in the Dutch language doing only a sightseeing tour in the dark. The speaker talks about parks and fire in the past while the light Festival is just some led in the water. In the table there is an over table light very annoying at eyes level. I was expecting more like an art gallery with items numbered and explained. The artwork was visible only from one side of the boat. They need to rethink the experience with music, and humidity and a more pleasant experience with low light and more artistic work involved.

Product: Stromma | Canal Tours Amsterdam - Rijksmuseum | Departure point and ticket shop

It was amazing 😍😍😍

Product: Stromma | Canal Tours Copenhagen from Nyhavn | Departure Point

(Translated by Google) Excellent! 👌 (Original) Excelente! 👌

Product: Stromma | Baadfarten Lake Boat Tours | Departure Point

We decided to go for this tour at the last moment and luckily the last boat was available. It was 1 hour canal cruise. First it went through the residential area and then into open sea. The live commentary was very informative. It took us through National Opera House, Little Mermaid, Papiroen and other interesting places. It was quite a big boat with toilet facility. Overall it was very enjoyable.

Product: Stromma | Canal Tours Copenhagen, Ved Stranden | Departure Point

Product: Vaxholms Kastell | Stockholms skärgård

Product: Stromma | Boat Tours from Klara Mälarstrand, Stockholm | Ticket shop

The Stromma Canal Tour in Copenhagen is a delightful way to explore the city’s stunning waterways and iconic landmarks. You’re treated to a unique perspective of Copenhagen’s rich history and vibrant culture. The experience begins at one of the many convenient departure points, where you board the boat designed to provide optimal views. During the tour, knowledgeable guides share fascinating stories and funny insights about the city’s architecture, from the colorful facades of Nyhavn to the impressive Royal Palace at Amalienborg. The boats often have open-air seating, allowing you to soak in the fresh air and take better photos of surroundings. What’s particularly lovely about the Stromma Canal Tour is how it showcases the city’s blend of old and new. You’ll see modern buildings juxtaposed with centuries-old structures, illustrating Copenhagen's evolution over time. The tour also includes glimpses of the famous Little Mermaid statue and other notable sites like Christiansborg Palace, which adds to the charm. The Stromma Canal Tour is an excellent way to spend a couple of hours in Copenhagen, especially if you have a CPH card for free tour. It’s perfect for tourists and locals alike, offering a relaxing yet informative journey through the heart of this beautiful city. This tour is a must-do when visiting Copenhagen.

Product: Stromma | Canal Tours Copenhagen, Ved Stranden | Departure Point

(Translated by Google) You can join the canal tour with the Copenhagen card from here. The captain and his assistant were very sweet and helpful people. They were very helpful with the children. A boat tour is the most wonderful way to explore the canals. (Original) Kopenhag kart ile kanal turuna buradan katılıyorsunuz. Kaptan ve yardımcısı çok tatlı ve ilgili insanlardı. Çocuklar için çok yardımcı oldular. Kanallar üzerinde keşif için tekne turu en muazzam yöntem.

Product: Stromma | Canal Tours Copenhagen, Ved Stranden | Departure Point

We rented the private room "Herrsalongen" for 28 people and had a great time at their Saturday night Christmas cruise. The staff was friendly and professional and our personal waiter was excellent. The food is OK but that's neither here nor there. As a complete experience goes, it was well worth it and perfect for a reunion with friends. As someone else pointed out in their review this beautiful boat is due for a renovation, though, and I hope Strömma will soon do this, with care and love, in order to carry the heritage forward to future generations.

Product: Stromma | Skärgårdsbåten S/S Stockholm | Avgångsplats