Reviews for Stromma

4.3

9413 reviews

5 star

6123

4 star

1716

3 star

668

2 star

319

1 star

587

Kumaraguru LeoKrishGoogle

4.0

Dec 21, 2024

Product: Vaxholms Kastell | Stockholms skärgård

Adelina Emilia LunaGoogle

5.0

Dec 21, 2024

Product: Stromma | Skärgårdsbåten S/S Stockholm | Avgångsplats

Jeremy DromardGoogle

1.0

Dec 21, 2024

It was 12th November 2024. Inside, the boat was very overcrowded & claustrophobic; one of our party had to brave the elements on the top deck. The guide's mic was faulty & kept cutting out. The toilet was just functional although the seat was unstable & the top of the plunger was missing. Our party member from the top deck after a trip of two & a half hours or so was physically prevented from using the toilet for no understandable reason by a very belligerent 'captain?' of the boat. We thought at first he was joking but sadly he wasn't. Not a pleasant experience, would not recommend.

Product: Stromma | Lilla Skärgårdsturen, Strandvägen Stockholm | Avgångsplats

Margaux Le GendreGoogle

5.0

Dec 21, 2024

Easy to find them on the canal, the guide tour was informative and even funny, and we’re cosying up against each other due to the layout of the seats, which is actually nice in December ! Great way to find out more about the city.

Product: Stromma | Canal Tours Copenhagen, Ved Stranden | Departure Point

AdriGoogle

1.0

Dec 21, 2024

Very disappointed in the service. First off, our tour from Ved Stranden was changed to Nyhavn since the water level was too high, but there was no notice until we checked in at the ticket booth. The attendant there was helpful and changed our ticket to the next scheduled tour so we had time to walk over (10-15min). But by the time we arrived at Nyhavn's dock, they told us the boarding location had changed, and by then we had missed our tour. The attendant was extremely rude, instead of apologizing for the inconvenience, she berated us for being late and initially didn't want to renew our ticket for the next tour. When she reluctantly did, I asked for directions to the dock, she just said "behind the bridge, you will see it" and repeated herself when I asked for clarification. Stromma had a flag at the end of the port, which one would assume was where we boarded, especially with 2 of their boats parked there and a small group was lining up already. Little did we know that that was also not the right boarding location either. We watched as the boats left on our scheduled time. All of us flustered walked back to the ticket booth to get our tickets renewed for the next available tour, which was 1 hour later. Sure they changed our tickets, but the attitude was very demeaning. This updated loading dock was a discreet stairway that can be easily missed as it's at the intersection of a busy road. The tour itself was pleasant, the guide was entertaining. Though if you're seated in the middle, the window-seat person's head will forever be blocking you. (This applies to colder months where the boat has a plastic ceiling, warm but view-obstructing). Not their fault, but we didn't get to go through the canals since the water level was too high, so that was also disappointing. Just my luck I guess.

Product: Stromma Danmark

Johnny ShenGoogle

2.0

Dec 21, 2024

We booked a canal tour for 1130 and arrived at the port 10 minutes early but found out that due to tide levels, we had to walk another 15-20 to get to the other pick up point. They should have signs explaining this without having to line up and wait for an attendant to answer these questions without wasting customers time. Furthermore, the address on the ticket is not the same as the pickup point, leading to further confusion and miscommunication. We missed our original tour time and had to go to another ticket stall to reschedule, even though the attendant was judgemental and dismissive of our situation. Overall, we were finally able to get on the tour 1.5 hours after our initial time, and the tour itself was fine if not a bit overbooked, but the poor service strongly negatively affected our experience.

Product: Stromma | Canal Tours Copenhagen from Nyhavn | Departure Point

MilleEtUnesDecouvertesGoogle

5.0

Dec 20, 2024

(Translated by Google) View from the canal during the boat tour with explanations in English provided by the guide. Highly recommended. (Original) Vu depuis le canal lors de la visite touristique sur le bateau avec des explications en anglais données par le guide. A recommander

Product: Stromma | Canal Tours Copenhagen from Nyhavn | Departure Point

Dimitra NousiGoogle

1.0

Dec 20, 2024

Worst experience ever! They let us wait for 30 min in the cold, but there was no boat available. At the end they offered us another tour, which normally is cheaper, and no refund possible. Horrible!

Product: Stromma Ticket shop - Strömkajen

Ruby RajGoogle

5.0

Dec 20, 2024

Amazing tour and delicious Hot chocolate. Our Skipper was Akram, he explained everything with so much joy and fun. He didn’t rush the tour and gave us extra 10 minutes to admire the art work of Amsterdam light festival and explained everything about it and history of Amsterdam. Boat was clean and warm for the winter. Toilet onboard was clean.