Reviews for SeaWorld Orlando
10069 reviews
TERRIBLE
Product: SeaWorld Orlando
Where do I start… I was a pass holder in the past (before pandemic) and now returned only to find out this park is still just as terrible as I remember it from before. Cleanliness through park is disgusting, employees are rude and not helpful at all, policies are very inconsistent with every visit, food prices are extremely high only for it to not be good, park closure times are very inconsistent and not communicated. For example, app says closing at 7pm but half of the attractions closed at 5pm (where was the communication for that). Ride lines are very unorganized as it is a free for all. I went to guest services to express my concerns over a dispute I had with an employee and inconsistent policy and employees were not helpful at all. NOT returning to this park and they will NOT be getting another dollar out of me.
Product: SeaWorld Orlando
Treat your animals better
Product: SeaWorld Orlando
The shows were great
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Only a bad experience with a member at the flame bar had terrible customer service. But other than that the park was great.
Product: SeaWorld Orlando
Listen, I ALWAYS find something to complain about, BUT Seaworld Orlando is just such a pleasant place to visit! The staff everywhere were extremely helpful and friendly, the rides were well kept up and easy to get on, even for a disabled person like myself. There is free water everywhere (HUGE PLUS!). Food and drinks were very reasonable for an Orlando theme park! The whole place was clean and there’s plenty of room to walk by other people. Just a fantastic visit and I can’t wait to take my children there next year! DO NOT pass up the shark encounter or seeing the beluga whales. So amazing. My wife and I are Universal year passholders and today was our first venture into Seaworld. Pleasantly surprised!!
Product: SeaWorld Orlando
y’all were playing in my face too much
Product: SeaWorld Orlando
Want to hallowscream. Fun, not as scary as I would have liked but a lot of gotcha moments. I will definitely be doing it again. #passholder
Product: SeaWorld Orlando
So we came back after 8 years and we see some positive changes but still lacking to come up to Disney and Universal. The park is still a good visit but as you can see the cost per day is much lower then the other big players. We came in rather late but was able to see a few shows and we really liked the Artic Zone area. The building inside was a chilly 27 where they house the penguins. You enter in gradually as going from 80 plus to that 27 degrees is quite a shock if did suddenly. The staff in there do 2 hours then change out. The penguins loved it there with multiple species both large and small. As you exit, you can go down under to see them swim in front of you.. how gracefully they are in their underwater swimming! From there we went to the Atlantis "log" / "rollercoaster" ride where we certainly not expecting the level of plunge we got! Great to cool off but wear water foot gear. My sneaks were soaked for the rest of the day! I hopped on the Kraken ride up front while my wife waited patiently for my return which got delayed due to technical issue. Seems the cars went through empty about 5 times finally with one tech riding it to prove good to go! It was a great coaster but not up to Montu at Busch Gardens.. We hit the dolphin and sea lion shows and enjoyed their frolics and seeing little ones get close up to them. Finally we headed over to the "Soarin" ride they have at this park and I have to say its better than the Epcot one. We sat at the bottom row so we could hardly see the dome top so it looked really 360 viewing. Was disappointed that the park closed early on the far side for "Spooky night" that all parks compete for visitor now. One ride was not available when we wanted to go to it. Also, the tower ride to view the world from above cost $6 to get on which I thought was wrong as your admission to the park should cover that. I don't believe that we paid anything prior time we came.. sad... We can go to the Helix hotel and get a grand view over Epic and over to International drive from the top floor restaurant. Did get a very funny video take of the sea lions calling for food. Love that one and its a keeper. Overall, it was a good day but SeaWorld is trying to compete at a level they just don't have the desire to do against the other two big names. The pond needs to be reduced as it doesn't ad value at least to the non Orca and Bayside theatre side where I guess they still have water activities. The flamigo rides are just not a big draw for kids and adults there. They have enough coasters and the Sesame Street areas for the wee ones but its way to the far end of the park. Fil in one half of the pond and move it closer to the entrance. At least this park is better than Legoland.. now that is a trip not taking with the kids. As adults then should open it to adults who like the Cypress Gardens aspect and not the other stuff. Separate into two parks there. One last add, the shopping there is good. I loved the Guy Harvey one as his art work is beautiful! Next door got a nice zip up jacket with embroidery for a reasonable park price that will get used a lot by my wife. Memorable but functional to use as we head into cooler weather back home!
Product: SeaWorld Orlando
Excellent service.
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
I had a very disappointing experience with SeaWorld Orlando Lost & Found. On October 1, while riding Manta around 12:30 p.m., my Samsung Galaxy Z Fold 7 fell from my pocket. I immediately reported it to the supervisor, Bernie, and we actually located the phone on one of the platforms of the ride. I was told to wait until the park closed so it could be retrieved, but nothing was done. I returned the next morning at 9:30 a.m. and had to explain everything again to Nicole and later to Marissa, the Lost & Found supervisor. I was repeatedly referred between Operations, Maintenance and Lost & Found, despite the phone’s exact location being known and documented with a photo. I was told it would be retrieved and shipped to me, but I have received no clear update. I understand safety procedures, but the lack of communication and ownership of the case has been extremely frustrating. I hope SeaWorld improves its Lost & Found process and provides better follow-up to guests.wait for resolve and answer me yet.
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando