Reviews for SeaWorld Orlando
10170 reviews
Renewed our annual passes recently and I am second guessing this decision. I had terrible customer service while visiting today to celebrate our daughter’s 15th birthday. It all began while at the kiosk, she brought a friend with her so we went to claim a guest pass. At this time it gave me the opportunity to purchase a refillable cup for a year. I read the information closely and decided it was a good deal. When we entered the park, I hung onto the soda voucher. While the teens went on some rides I visited some feeding stations and animals exhibits. Around 2:30 I was getting thirsty so I decided to redeem my voucher, near the dolphin area, I was told that redemption could only be done on the other side of the park at the gift shop at exhibition Odyssey. So I walked to the other side of the park, to be told that I actually need to go to the coffee shop. So I walked back to the coffee shop, they have no idea and suggested I go the shop out by the entrance. So there I go , now feeling frustrated! He reads it and tells me to go to the tent over by seafire grill , where the all day dining is. So I head there, they tell me inside any restaurant just show my id. So naturally I go inside seafire grill. They tell me they have never seen this and can’t help me. I have walked over a mile back and forth. I then head straight to guest services. The female attendant was loud and very verbally yelling at me. Naturally I met her energy and asked for a manager. Where she make multiple attempts to explain to me that my pass isn’t valid until the date on my voucher which clearly reads valid through 1/5/2027. No place on the voucher does it read “not valid until “. Remember this was presented to me on the kiosk. After asking for a manager 3 times. She walks away. The “Manager“ proceeds to tell me it has something to do with 12 days of Christmas, and it’s not available to use until January 2026. He says hen tells me it’s not his problem that I didn’t read the pass holder benefits. It’s not his problem I “don’t read”! I have no words. I simply requested a refund, I thought what I purchased could be used the day I bought it. No where in the kiosk or voucher did it indicate it was for a future date! I was refused a refund, and gave Ben a soda voucher. I was spoken down to! Then when entering a show to use reserved seating, I was told that we could use the reserved seating but our guest needs to sit elsewhere. Our benefits don’t transfer. I am absolutely appalled!! I used my guest pass which is a benefit for pass holders, but they can not use the benefit of sitting with us. I love the animals and trainers, shows even. But customer service sucks!!! Think twice before purchasing. I wasted money and time! So disappointed!!!
Product: SeaWorld Orlando
Me and my family had the best time here ever, the food, shops, animals everything was amazing experience for us, the thing that I loved the most was the flamingos
Product: SeaWorld Orlando
it's nice but it isn't my type of theme park
Product: SeaWorld Orlando
SeaWorld Orlando truly shines when it comes to animal encounters. The up-close experiences are memorable, educational, and clearly designed to help guests appreciate the animals and their habitats. From the dolphin and orca presentations to the penguins, sea lions, and rays, the animal exhibits are well maintained and thoughtfully designed. The encounters allow you to get close without feeling rushed, and the staff members are knowledgeable, friendly, and passionate about the animals. They take the time to explain behaviors, conservation efforts, and answer questions, which makes the experience even more meaningful. The behind-the-scenes and interactive encounters were a highlight and made the visit feel special and unique compared to other theme parks. It’s refreshing to experience attractions that focus on learning and connection rather than just thrills. Overall, SeaWorld Orlando offers some of the best animal encounters in Orlando, and they are absolutely worth the visit. A great experience for anyone interested in wildlife, conservation, and hands-on learning.
Product: SeaWorld Orlando
It's a fun park but the employees seem miserable. Most did not put in the effort to be polite. And the all day dining add on kinda sucks. Yes it saves money if you are there for 2 meals, but it's very restrictive and the restaurants have little to no signage explaining what you can get. The app makes it clear which restaurants are cleared for the use of this add on. But it's not super obvious what you can grab off the buffet style line. You get one drink, one entree, and one side OR dessert (but only certain desserts, again not clearly labeled). The perk resets every 90 minutes. And bottled water doesn't count as your drink for some reason. You would think a place that makes this much money wouldn't need so many weird nuances in their packages. Oh and most of the food is not great, and if you want a cooked item be prepared to wait for one person to very slowly assemble your sandwich. I gave up at one point because i didn't see a cook on our side of the line for 10 minutes so I just grabbed a turkey wrap off the counter. It was edible.
Product: SeaWorld Orlando
(Translated by Google) Everything is so beautiful. (Original) Tudo muito lindo
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Tickets & admission: SeaWorld sells date-based single-day tickets, bundles and seasonal offers online (Holiday sale/All-Day Dining and bundle options are common). • Hours & daily schedule: Park hours, showtimes and seasonal schedules change day-to-day — check the official Park Hours calendar or the SeaWorld app before you go. • Top rides & attractions: Expect major coasters and family rides such as Mako, Manta, Kraken, Infinity Falls, plus the water-themed Journey to Atlantis — plus animal encounters and live shows. • Sesame Street Land (family zone): A large, themed kids’ area with rides, play zones, character meet-and-greets and splash features — ideal for families with young children. • Events & seasonal offerings: SeaWorld runs family events (Spooktacular/Halloween daytime fun, holiday light festivals, summer nights) and separate ticketed after-hours events at certain times of year. --- ⚠️ What to keep in mind • Plan for queues & add-ons: Popular coasters and shows can have long waits; consider Quick Queue / reserved seating or All-Day Dining bundles if you want to save time or skip lines. • Transportation & parking: The park is car-friendly with on-site parking; check directions and bus/ride-share drop-off points before travel. • Animal welfare & exhibit notes: SeaWorld emphasizes animal care and conservation messaging — exhibits/encounters follow park protocols; read exhibit descriptions if you have specific welfare concerns. • Accessibility & family prep: Height and accessibility rules vary by attraction (check ride-specific requirements); bring sunscreen, refillable water and comfortable shoes for a full day
Product: SeaWorld Orlando
Product: SeaWorld Orlando
So now SeaWorld is only allowing certain people with specific disabilities to enter the park and use only the assisted utilities that are approved by the SW powers that be. I see a mass of civil liberty lawsuits to follow.
Product: SeaWorld Orlando
Must visit park in Orlando.
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Love this park and all the Christmas stuff!
Product: SeaWorld Orlando
Product: SeaWorld Orlando
Product: SeaWorld Orlando
(Translated by Google) Excellent show. (Original) Excelente espectáculo.
Product: SeaWorld Orlando
We are a huge seaworld fan and this is our 6th visit to the Orlando location. It just doesn’t quite hit the same as it used to too, it needs a refresh as things are being worn down, including the orca screen, which is glitching. Otherwise stills a great valued park
Product: SeaWorld Orlando
Would prefer more engaged activities but didn’t have much fun . Only good part was included food . I will prefer other parks
Product: SeaWorld Orlando