Reviews for Pride of Maui
347 reviews
Booked the Sunset boat ride through Viator for a 5pm departure. We took an Uber from our hotel in Wailea at 3:45pm to get there by 4:30pm. Traffic was jam packed due to an accident or something, I tried to call the provider while on the road around 4 to let them know that we would arrive a couple of minutes after 5 due to the traffic but no way to reach anyone, no answer to phone calls and no reply through email. So I contacted Viator to see if they could contact them and they also could not. So we finally arive to the dock at exactly 5:03pm and the boat had left already. So we take another Uber back to our hotel and I call Pride of Maui the next morning to explain and hopefully get a reschedule for The next boat trip 2 days later. Lady that picks up just says they will call me back to let me know what can be done. Never received a call back. I call Viator to see if they can get me rescheduled and they try but the company said no to a reschedule and also no to a refund. So Im out $316 as well as $70 in Uber costs with nothing to show for it. No customer service whatsoever from Pride of Maui or Viator. Think twice before booking with either because they can care less.
Product: Pride of Maui
Absolutely amazing crew and boat!! The boat was newer and very clean, as well as comfortable to ride on. It was totally worth the little bit of extra money to be on a boat that wasn’t over crowded. There was plenty to eat and plenty of great snorkeling time. My wife and I have been on plenty of snorkeling tours and this was easily the best one we’ve ever been on. Mahalo to the crew and company for making this an unforgettable experience!!! 🙏
Product: Pride of Maui
Pride of Maui Elua was exploration of Molokini, snorkeling, whale watching in style. Not crowed. Open bar. Clean. Good food. Exceptional crew and Captain Justin has a great play list and sense of humor. Be good to your self and book Elua
Product: Pride of Maui
We did the Sunset Dinner cruise on the Pride of Maui. We enjoyed our trip. Fabulous and very attentive staff. The food was decent. The best part was seeing lots of whales! Definitely a bonus!
Product: Pride of Maui
Product: Pride of Maui
Great boating experience! Staff is super friendly and provided tons of education about the whales and area. Even put a microphone in the water so we could hear whale songs! Food was pretty good too, very nice trip :)
Product: Pride of Maui
We did the afternoon whale watching tour! LOVED it! Staff was incredible, we saw lots of whales, and they supplied us with plenty of liquids and food. The snorkeling experience was lovely, and they let us jump into the water and down the slide for fun! Very accommodating and went over and beyond! Well worth the price!
Product: Pride of Maui
We had an amazing experience on this voyage. My family and I loved the snorkeling, the whale watching and the provided meal. We came at the right time and were able to see some whales very nearby. Please consider Pride of Maui for a great time with family and/or friends.
Product: Pride of Maui
We had an incredible snorkel tour with captain Jason and crew on the Pride of Maui Elua in January 2026. We did the 5 hour Molokini Snorkel and Turtle Town Tour on a gorgeous day. Jason was knowledgable and entertaining. Snorkeling experience was great, lots of fish/turtles and clear water. The crew/staff were very attentive and over the top on service and knowledgable. We encountered whales during peak whale season. They made an extra effort to see them up close! Whales swam under our boat on the way into harbor! So cool! Book during this time. They had great food and drink on board along with good snorkel equipment. Hot showers on board after snorkeling were a bonus. It was a beautiful and relaxing day on the water. We would book this tour again.
Product: Pride of Maui
Amazing tour. Our Captain ( forgot the name ) was amazing!! And the crew on board was very helpful and helped us be safe throughout the tour. Our captain also took us to the side of molokini after our snorkel and we saw some whales come right next to our boat and swim below too. 100% recommend them as they also have a snuba upgrade option available on board. That’s fun too!! Worth doing at molokini
Product: Pride of Maui
We have taken their sunset dinner cruise more than once. Every time it's been a good experience. The crew does a good job of serving and entertaining the guests. Food is More than adequate. Cruise includes live music and a hula dance. It's 2 hours and we have a good time.
Product: Pride of Maui
These guys do such an awesome job! We have done the Molokini + Turtle Town snorkel trip twice (2025 and 2026) and both times were fabulous. The boat is well maintained, and the staff go above and beyond for everyone - be it my small children, or my sea-sick mother! Our first trip we unfortunately couldn't do turtle town due to weather, but the extra whale watching was also great. Second time around we made it to Turtle Town and the weather was perfect - great visibility. The snorkeling there is better than Molokini, in my opinion. Plus turtles! The gear they provide is great, even for my two young kids. My youngest likes the boogie board with viewing window. Never felt unsafe, in or out of the water. The crew takes care of you and you can feel it! Lunch is also delicious :)
Product: Pride of Maui
Best people running the tour. Adventure of a lifetime. Coming back next year!!!
Product: Pride of Maui
Wonderful cruise! We saw whales right behind the boat, very close. Meal was amazing! Entertainment was fabulous as well. What a great crew!
Product: Pride of Maui
The staff was friendly and knowledgeable. We had a great time! Wasn’t crowded & we had plenty of time to swing.
Product: Pride of Maui
Great day! Professional, helpful staff, good explanations. Highly recommend!
Product: Pride of Maui
This was a highlight of our trip to Maui. We did the Pride of Maui Luxury Molokini Snorkel trip and it was amazing. The crew and tour guide were fantastic. Very knowledgeable! Highly recommend to others.
Product: Pride of Maui
What an awesome experience! We booked with Pride of Maui in January during the whale migration. They fed us breakfast, snorkeled at the Molokini crater, fed us lunch, snorkeled just off of Maui, and then topped it off with delicious Mai Tais from an open bar. We must have spotted over a dozen whales during the trip, and saw a mother and her calf as close as 50 feet away. And at the second snorkeling location, everyone swam with multiple sea turtles. Throughout the expedition, the staff offered facts about the whales and other ocean life we viewed. Everyone was professional, relaxed, and fun. They ensured everyone was safe, comfortable, and enjoying the trip. Not only that, but they went above and beyond to ensure my 1yo daughter and I were cared for throughout the trip. Would 100% recommend for families or other larger groups interested in exploring reefs, spotting whales, and swimming with sea turtles.
Product: Pride of Maui
We loved our trip out to Molakini and Turtle Town and got to see whales and turtles! The boat was clean and nice, people were fantastic, and the food was alright. I’d recommend them
Product: Pride of Maui
This sunset boat tour was an amazing way to end our honeymoon in Maui. The food was great, the open bar was fantastic, and we were lucky enough to see incredible whales, which made the experience unforgettable. The ocean was naturally choppy at times, which is no fault of the tour. If you are prone to seasickness, I’d recommend using the wristbands they offer. Overall, it was a fun, memorable, and beautiful way to spend our last night.
Product: Pride of Maui
