Reviews for Papillon Helicopters
10911 reviews
Superb experience
Absolutely superb experience. Scenery was stunning and commentary from pilot Ethan just enhanced the whole journey. Would recommend it to anyone
Product: Grand Canyon West Rim Helicopter Tour with Champagne Toast
Product: Papillon Helicopters - Las Vegas
Product: Papillon Helicopters - Las Vegas
Amazing thankyou. The pilot was brilliant
Product: Grand Canyon Helicopter Landing Tour with Vegas Strip
Great experience to fly above the grand Canyon ! We recommand .
Product: From Las Vegas: Grand Canyon Helicopter Air Tour
Product: Las Vegas: Antelope Canyon and Horseshoe Bend Airplane Tour
Our experience was not a priority to Papillon sadly.
I took my tour out of the the Grand Canyon airport Id like to start with the good, the tour over the canyon was beautiful and our pilot Fredrick was very professional and informative. My displeasure started 50 minutes before our flight when I received a call telling me, not asking me that I would be moved from the 3PM to the 4PM flight. I had driven 3.5 hours to be there half an hour early as requested. The explanation from Papillon was that the flight had not filled up and they would not fly without 4 passages, understandable but I reminded them that I had booked 3 weeks earlier they should have called sooner than 50 minutes prior to lift off. I explained I was not happy and had dinner reservations after and the timing was critical to my days plans. The staff member I spoke with agreed to call in other customers in for an earlier departure. When I arrived 40 minutes prior to my flight we were checked, in along with a tour bus of customers and all shown the safety video together. When I asked about my request for front row seats when I made my reservation 3 weeks ago they said it would be reviewed before flight time. I had figured if they didn't have enough customers for the flight that should be a no brainer. When I came out of the video a second bus of people had come in, checked in and watched the safety video. Around 2:50PM what looked like both tour groups were called and boarded a helicopter while I waited with my daughter for our 3PM flight, there was no 3PM flight. At 3PM there was not a helicopter for the tour we picked on property and ready to leave. At 3:20 we boarded a helicopter for a beautiful tour of the canyon with a different family of three. . My daughter luckily had a front seat, I did not though. A little upsetting based on the 50$ a seat upgrade on what should have been an empty flight based on what I was told by Pappilon. Would have been great to enjoy the experience with her, not from the second row. I understand this is a small delay and I dint get the upgrade I requested, however I feel Papillon did not do a great job communicating what was happening. I believe we were bumped by the bigger tour groups and lied to by staff when they tried to blame this mix up on under booking when clearly the 3PM flights were very booked, over booked if you will, Then again not told the truth about departure time when I put resistance into the delay to a later fight. Derrick Patterson Flight - Feb 15 2026 - 3:20 flight time
Product: Grand Canyon Helicopter 45-Minute Flight with Optional Hummer Tour
On the day of my booking, bad weather was forecast for the time my flight was scheduled (4:00 p.m.). I sent an email asking to move the flight to the morning, pointing out the poor weather forecast. I was told this was not possible and that the forecast was not bad. 30 minutes before my flight, I was called and informed that it was being cancelled due to bad weather.
Product: Papillon Helicopters - Grand Canyon
On the day of my booking, bad weather was forecast for the time my flight was scheduled (4:00 p.m.). I sent an email asking to move the flight to the morning, pointing out the poor weather forecast. I was told this was not possible and that the forecast was not bad. 30 minutes before my flight, I was called and informed that it was being cancelled due to bad weather.
Product: Papillon Helicopters - Grand Canyon
Experience was great. But...
Experience was great. But wouldn’t book through you guys ever again. Next time book directly with the company. I paid for 30 min flight instead of 15 min and got the 15 min flight experience at the price of the 30 min. Very frustrating. Overall great experience
Product: Las Vegas Strip Highlights by Helicopter at Night
Excellent
Lovely vibe, very clean. Show was outstanding. Very interactive. Would love to see another show that gives the full sphere experience.
Product: Las Vegas Strip Night Flight and Wizard of Oz Show at the Sphere
Não consegui comunicação com a empresa para me buscar no hotel depois disso resolvi pegar um Uber e para o local indicado no aplicativo na metade do caminho me ligaram falando que o lugar de embarque tinha mudado que eu tinha 30 minutos para chegar neste no endereço tive um custo adicional de $ 98 a mais para este evento sem contar como foi tenso
Product: Las Vegas: Grand Canyon Helicopter Landing Tour
Great experience. Jimmy was fun and entertaining. Best way to see the Grand Canyon for sure! We had perfect weather conditions so that was very lucky too!
Product: Grand Canyon Helicopter Landing Tour with Vegas Strip
Product: Las Vegas: Night Helicopter Flight over Las Vegas Strip
Product: Las Vegas: Grand Canyon Helicopter Landing Tour
loved everything ❤️
Product: Las Vegas: Grand Canyon Flight with Optional Skywalk Entry
Product: Grand Canyon Village: Helicopter Tour & Hummer Tour Options
So atemberaubend! Genial! Wer das nicht macht ist selber schuld. Wir haben noch nie so viel Geld für eine Attraktion ausgegeben und es war jeden Cent wert! Das muss man einmal im Leben machen! Wir hatten Stop und Sekt im Grand Canyon. Pilot war Jimmy! Wir können ihn nur empfehlen. Der kann sicher fliegen und ein top Entertainer! Ich hab Flugangst, aber bei ihm Routinier ging alles bestens! Erfahrener Mann!
Product: Grand Canyon Helicopter Landing Tour with Vegas Strip
Súper bien, la recomiendo mucho, una experiencia inolvidable
Product: Las Vegas: Night Helicopter Flight over Las Vegas Strip
Product: Las Vegas: Grand Canyon Flight with Optional Skywalk Entry