Reviews for Papillon Helicopters

Very nice tour of the Grand Canyon. Not much else to compare it to but the service was great and tour was lovely. Great views - did the Imperial Eco Tour.

Product: Papillon Helicopters - Grand Canyon

Product: Grand Canyon Helicopters

Product: Grand Canyon Helicopters

We flew from Las Vegas to this airport in an small plane, and then from here in helicopter over the Grand Canyon. Was a fantastic experience. Yes it's true that this is a very touristic and extravagant way of visiting the Grand Canyon, but as well is true that if you don't do this (beside the other plans you have on visiting the Canyon) the experience to me is incomplete.

Product: Grand Canyon Scenic Airlines

Amazing tour of the Canyon! Great views from the helicopter and the noise cancelling headphones was a nice touch. The staff were very friendly.

Product: Papillon Helicopters - Grand Canyon

(Translated by Google) It seems like a good option for those short on time. The plane has a three-row seating arrangement, so if you are unlucky enough to sit in the middle, you can just accept your bad luck and cry. (Original) 시간이 없는 분들이 이용하면 좋을 듯. 비행기는 3열배치인데 운나쁘게 가운데 앉으면 그냥 내가 운이 없구나 하고 울면 됩니다.

Product: Papillon Helicopters - Boulder City

(Translated by Google) Great trip, the Grand Canyon seen from a helicopter really shows its enormity. (Original) Świetna wycieczka, Grand Canion oglądany z helikoptera dopiero pokazuje swój ogrom.

Product: Papillon Helicopters - Grand Canyon

Great tour. You are picked up from your hotel and taken to Boulder Dash Airport (40 minutes from Las Vegas strip). You get to the fantastic, fairly new facility. Check - in and watch the safety video and then wait until your helicopter flight. Great view while you wait to film helicopters landing and taking off. Our pilot was great and we had an amazing tour of the grand canyon and caught the sunset on our way back (amazing). We flew the 3.30pm flight in mid November. Very professional company.

Product: Papillon Helicopters - Las Vegas

(Translated by Google) Beautiful (Original) Muy bonito

Product: Papillon Helicopters - Grand Canyon

The helicopter tour and the captain were great, not the customer service in the boulder city airport, especially the shuttle organizer who has a rude tone when approached for help. Same kind of rude tone from the orange tag shuttle driver and at the ticket counter too. Papillon needs to train their customer facing folks with some customer service skills and to smile. When refusing help to people, if its refused with a blunt discourteous way, it totally spoils the whole tour experience. I already see some bad reviews in google for their customer service in the airport and Papillon doesn't seem to have acted upon them.

Product: Papillon Helicopters - Las Vegas

Our trip was postponed ALL day long, we were never able to take our flight do to weather, I get it they cannot control the weather, BUT! The customer service was horrible. Staff at the facility was disrespectful and lazy. A courtesy call from the facility informing us of our postponed flight flight was in order yet it was left up to us to call in and confirm, it was a waste of a day.

Product: Papillon Helicopters - Grand Canyon

Product: Papillon Helicopters - Grand Canyon

Product: Papillon Helicopters - Grand Canyon

(Translated by Google) Completely incompetent staff. Incapable of informing customers about a 1.5-hour delay, overwhelmed and glued to their counters. And when you ask for an explanation, there's no response. A disastrous experience. Luckily, the flight itself was pleasant with a very professional pilot. The organization is typical of America, with 10 employees who do nothing and hide behind their counters if there's a problem. Since you've paid in advance, nobody cares and they're even quite aggressive as soon as you try to get the slightest bit of information...what a shame! (Original) Staff totalement incompétent Incapable d'informer la clientèle sur retard de 1h30 débordés et scotchés derrière leur comptoir. Et quand vous demandez une explication pas de réponse. Une expérience désastreuse heureusement vol sympa avec pilote très pro. Organisation à l américaine avec 10 employés qui ne font rien et qui se cachent derrière leur comptoir s'il y a un problème. Comme vous avez payé d'avance tout le monde s'en fout et sont à la limite assez agressifs des que vous voulez être un minimum informés...dommage!!

Product: Papillon Helicopters - Las Vegas

(Translated by Google) It might seem expensive for how short it is, but it's a unique and worthwhile experience. The pilots are very friendly and attentive. The time spent at the Grand Canyon is too short; 10-15 minutes more would be ideal. The drive from Las Vegas to the airport is a bit long, especially if they pick up passengers along the way. I highly recommend experiencing this breathtaking scenery. (Original) Quizás resulta caro para lo poco que dura, pero es una experiencia única que merece la pena. Los pilotos son muy amables y atentos. Se hace demasiado corto el tiempo que se está en el Gran Cañon, 10-15 min más sería idóneo. Un poco pesado el viaje desde Las Vegas hasta el Aeropuerto, sobre todo si va recogiendo gente por el camino. Muy recomendable vivir esta experiencia en este paisaje impresionante.

Product: Papillon Helicopters - Boulder City

Booked a Grand Canyon Grand Celebration helicopter trip with them today. Their web site says departure from Las Vegas but the truth is, that they fly from Boulder City 26 miles / 40 minutes bus trip from Las Vegas! Got a middle seat with no possibility at all for taking photos although I was promised a window seat at check-in. The seat was small with little room for my legs (I'm 6'3). I can't recommend this company. They are cheaper than others but you obviously only get what you pay for. I have used Sundance helicopters before and I regret that I didn't do that for this trip.

Product: Papillon Helicopters - Las Vegas

Product: Papillon Helicopters - Boulder City

(Translated by Google) Enjoy the stunning views of the Grand Canyon from a helicopter. (Original) 搭乘直升機欣賞大峽谷美景

Product: Papillon Helicopters - Las Vegas

(Translated by Google) At $199 per person, it's not exactly cheap, but you get an unforgettable 30 minutes! (Original) Mit 199 Dollar pro Person nicht ganz billig, aber dafür bekommt man unvergessliche 30 Minuten!

Product: Papillon Helicopters - Grand Canyon

Great experience with this company. Staff and the pilot very professional and friendly people. We had a few hours tour of the Canyon with landing touch point at the bottom. All was a unique adventure, worth the price totally.

Product: Papillon Helicopters - Las Vegas