Reviews for Papillon Helicopters
4385 reviews
Product: Las Vegas: Night Helicopter Flight over Las Vegas Strip
Horrible experience. Waited over 2 hours with no communication. Was finally told that due to checking in before a system outage, they did not account for us. I strongly recommend using a helicopter company that flies out of McCarran airport. This outfit is located 30 mins outside of Vegas and is difficult to get to. If your flight is cancelled at McCarran, at least you are next to the strip.
Product: Papillon Helicopters - Las Vegas
Horrible experience. Waited over 2 hours with no communication. Was finally told that due to checking in before a system outage, they did not account for us. I strongly recommend using a helicopter company that flies out of McCarran airport. This outfit is located 30 mins outside of Vegas and is difficult to get to. If your flight is cancelled at McCarran, at least you are next to the strip.
Product: Papillon Helicopters - Las Vegas
Disponibili e gentili, molto chiare le spiegazioni e tour davvero interessante con audio guida in italiano
Product: From Las Vegas: Grand Canyon West Rim Airplane Tour
Product: Las Vegas: Night Helicopter Flight over Las Vegas Strip
Es war rundum alles super geplant und wir fühlten uns sehr gut aufgehoben
Product: Grand Canyon Village: Helicopter Tour & Hummer Tour Options
Product: Las Vegas: Night Helicopter Flight over Las Vegas Strip
It was wonderful but it was so short in Canyon
Product: Las Vegas: Grand Canyon Helicopter Landing Tour
Άψογος επαγγελματισμός, υπέροχη εμπειρία!
Product: Las Vegas: Night Helicopter Flight over Las Vegas Strip
Product: Grand Canyon Helicopter Landing Tour with Vegas Strip
Product: Las Vegas: Night Helicopter Flight over Las Vegas Strip
This tour is a must! Our pilot Miguel was awesome! He was professional and entertained us with fun facts and information during the flight.
Product: Papillon Helicopters - Boulder City
This tour is a must! Our pilot Miguel was awesome! He was professional and entertained us with fun facts and information during the flight.
Product: Papillon Helicopters - Boulder City
Product: Grand Canyon Helicopter Landing Tour with Vegas Strip
Product: From Las Vegas: Grand Canyon West Rim Airplane Tour
Product: Las Vegas: Night Helicopter Flight over Las Vegas Strip
Product: Las Vegas: Night Helicopter Flight over Las Vegas Strip
Hola, el día de hoy mi grupo tuvimos una mala experiencia en el tour. El transporte al helipuerto perfecto, sin embargo ya estando en el helipuerto después del check in, todos los pasajeros se fueron y nuestros grupo 5, junto con un grupo de 2 personas, nos dejaron esperando aproximadamente 1 hora esperando para despegar, al llegar no pudimos disfrutar el gran cañón estuvimos aproximadamente 15 minutos, por lo tanto no pudimos disfrutar el paisaje, tomar las fotos necesarias, disfrutar los aperitivos ya que teníamos que regresar al transporte, algo pésimo.
Product: Las Vegas: Grand Canyon Helicopter Landing Tour
Sadly worst helo tour we’ve done. First we purchased the premium Imperial tour with a dedicated helicopter for our group. But when we arrived 30 mins before was told that route wasn’t possible because of winds - replacing it with the shortest tour and that if we wanted the tour we booked we could come another day. We drove half a day specifically for this and didn’t have the flexibility. The refund was ~25% even though it’s half the tour. Noting they aren’t in control of the weather nor our schedule - but thought the refund was stingy and the delivery from the front desk was pretty cold / take-it-or-leave-it which didn’t make the pill go down smoothly at all. Then we got in the aircraft, even though we had the whole aircraft they sat some of us in the back (not the front). Additionally the radios didn’t work for my wife, despite trying 4 headsets so she couldn’t hear or talk for the (shorter) trip. Which takes a fair bit of the fun out of it. Along with all the above the pilot didn’t seem to know much about the canyon so couldn’t answer my questions. He was nice enough but would be good to get some information, more than ‘it’s a big hole in the ground’. Overall very disappointing for how expensive it was. Also noting we’ve flown with this company before in Vegas and it was night-and-day difference in service. Do not recommend.
Product: Papillon Helicopters - Grand Canyon
Sadly worst helo tour we’ve done. First we purchased the premium Imperial tour with a dedicated helicopter for our group. But when we arrived 30 mins before was told that route wasn’t possible because of winds - replacing it with the shortest tour and that if we wanted the tour we booked we could come another day. We drove half a day specifically for this and didn’t have the flexibility. The refund was ~25% even though it’s half the tour. Noting they aren’t in control of the weather nor our schedule - but thought the refund was stingy and the delivery from the front desk was pretty cold / take-it-or-leave-it which didn’t make the pill go down smoothly at all. Then we got in the aircraft, even though we had the whole aircraft they sat some of us in the back (not the front). Additionally the radios didn’t work for my wife, despite trying 4 headsets so she couldn’t hear or talk for the (shorter) trip. Which takes a fair bit of the fun out of it. Along with all the above the pilot didn’t seem to know much about the canyon so couldn’t answer my questions. He was nice enough but would be good to get some information, more than ‘it’s a big hole in the ground’. Overall very disappointing for how expensive it was. Also noting we’ve flown with this company before in Vegas and it was night-and-day difference in service. Do not recommend.
Product: Papillon Helicopters - Grand Canyon