Reviews for Makana Charters

Captain Mike and his crew were friendly and entertaining and we had an amazing tour!!

Product: Makana Charters

Wonderful tour! The captain and crew were terrific. The boat had comfortable seats and clean bathrooms. We got right up close to the caves and shore. Beautiful views! We also saw turtles, dolphins, and a humpback whale with her cub at respectful distances. There were seats in the sun or covered shade to choose from. Lunch was simple, but good. Plenty of sodas and water to stay hydrated. Bring a jacket! I liked the small group size too.

Product: Makana Charters

Makana Charters is the best!! Capt. Mike and the crew were top notch professionals. They are all native Kauain’s who share so much history and knowledge with you on the tour. You get closer to the Napali coast and actually in caves which I didn’t expect on a catamaran. Even when my partner was sick, they were caring and considerate. I highly, highly recommend Team Makana!! Lori

Product: Makana Charters

We did not go on the tour we paid for because we missed our connecting flight the day before and did not arrive in Kauai till the middle of the day of the tour so we were unable to go on the tour. Makana Charters did agree to a partial refund (50%) which was appreciated. Makana Charters did teach out to make the situation more palatable than losing all of the money paid for this excursion.

Product: Makana Charters

This was top 3 life experiences for me! Makana Charters Napali Coast tour was absolutely phenomenal. Logistics were 100% easy to book, easy to find the location, and a smooth process to get onboard. Me and my best friend had an incredible time - from hearing the history of the coast, seeing HUMPBACK WHALES (was incredible!!), spotting a couple rainbows along the way, and being able to snorkel in such an incredible location! The tour was the highlight of our Kauai trip, and I would 100% recommend it to anyone looking to experience the beauty of Kauai! It was my first time snorkeling and the team was so clear on instructions, and it was super fun to face my fear and jump off of the roof of the boat as well! I cannot say enough about how magical and amazing this experience was, and the cherry on top was knowing that we were supporting local Hawaiian business, as the entire tour was conducted by people born and bred on the islands, including the captain! Not to mention, they were all so accommodating, knowledgeable, friendly, and clearly experts at what they do! Truly, a once-in-a-lifetime experience that I will never forget and it is worth every single penny! If I'm ever back in Kauai, I will be running to book another tour with Makana!!

Product: Makana Charters

The crew was terrific! Mike’s really knows how to control the boat! Lionel and Jasmine are very knowledgeable and friendly! Unfortunately the weather didn’t cooperate with the low cloud and a couple of rain showers but, as they say, you can’t control the weather! Got some great views in any event and the Dolphins were awesome! Definitely worth it!!

Product: Makana Charters

What a fabulous cruise! Captain Mike and crew were so attentive and fun! I’m a local and I brought my guests. We had a total blast! Kudos to your whole crew! Mahalo for awesome memories!

Product: Makana Charters

Very fun experience. Captain Mike, Lionel and Jazzy and the beautiful Napoli coastline combined to make the day awesome!👏🏻👍🏻🌺

Product: Makana Charters

We had an amazing experience on the Na Pali boat tour aboard the Amelia K during our honeymoon in Kauai. The coastline was breathtaking, but the crew truly made the experience unforgettable. The captain and crew were incredible throughout the entire tour. We’re beginners when it comes to snorkeling, and the crew was so patient and helpful in coaching us through everything and making us feel comfortable in the water. They also took photos for us, checked in on everyone often, and kept the atmosphere fun, relaxed, and welcoming the whole time. You can tell the staff genuinely care about giving guests a great experience, and their energy really added to the day. Between the stunning scenery, the snorkeling, and the amazing crew, this ended up being one of the highlights of our Kauai trip. We would absolutely recommend this tour to anyone visiting the island.

Product: Makana Charters

I have nothing but positive things to say about this company, although I would caution anyone who plans to do this in the winter months. The waves were crazy and almost everyone on the boat was having a tough time while we were touring the coast. The crew did everything they could to help and were wonderful, but know what you're getting into in the winter months. Even though it wasn't possible to snorkle in the regular spot, the crew found a safe place for us to get in the water and took us whale watching as well. Great company!

Product: Makana Charters

The very best! My daughter and I both agree that our trip on the Amelia K was the best of our week on Kauai. The captain and his crew were amazing. They were friendly and interacted with everyone, We had so much time along the beautiful coast line. If we could have, we would have booked another trip before we went back home. But they were full up! Take this trip! You wouldn't want to miss such an adventure.

Product: Makana Charters

Product: Makana Charters

I am EXTREMELY late in leaving this review - but they were that good that 2 and a half years later I am still compelled to write a review. Not only was tour was so amazing that even though I was heavily sea sick the entire time I genuinely heavily enjoyed this excursion. We saw dolphins and sea turtles. And the PB&J they provided was bomb. Me being me, promptly dropped my phone in the ocean after getting off the boat 🥲. ‘A’ā, (Ah-Ah - I hope I am spelling it right) our captain searched in the water for half an hour until he found my phone. And it even still worked! The captain and crew were a blast, and I think possibly with some proper sea sickness meds, I would gladly go again.

Product: Makana Charters

3rd time on this boat.. Safe sailing and a knowledgeable crew. Won’t hesitate to revisit

Product: Makana Charters

The only thing I would change is the amount of cover over the passenger area. We hoped to have more sun and ability to get good pictures. Both are limited due to the lack of open space. If you aren’t in the first couple of rows you are out of luck for open space. Other wise the crew and boat were great.

Product: Makana Charters

We had a wonderful, fun, and a thrilling boat ride with Izaiah, Charlie and Makana, the captain with a great sense of humor. It was a great value for the money. The team went out of their way to entertain us and add to the experience by giving us the history of the land. The Mountain View’s were breath taking and the cave rush and waterfalls were amazing. We will definitely recommend to others.

Product: Makana Charters

Had such an amazing time on our boat tour! The weather in the morning started off a bit rocky, so we were unsure how much we were going to be able to see, but the crew made the most of what we had, moving our snorkeling experience to a safer area in the morning, and then weather ended up taking a turn for the better for the best views at the end! We made a stop to see an incredible pod of dolphins along the way. The crew was so kind, funny, helpful, and knowledgeable, and they made the experience so fun and memorable. Definitely the best thing I did on Kauai; would highly recommend!!

Product: Makana Charters

Our excursion was canceled less than an hour before check‑in, after we had already spent the entire morning waiting for the afternoon tour. We only saw the cancellation text as we were walking to the car. No one bothered to call, which means we could have easily missed the message and wasted even more of our vacation driving to a tour that wasn’t happening. When I called to explain that we couldn’t reschedule because we were flying out the next day, the agent was rude, dismissive, and clearly trying to end the call instead of answering basic questions about the refund. The weather conditions did not justify a cancellation (I have been out on chart boat and know when it is bad enough to be canceles), and based on how empty the area was on a Tuesday, it’s hard not to suspect the tour was canceled simply because they didn’t have enough guests and wanted to save on fuel. We are extremely dissatisfied with the customer service and relieved we didn’t waste more time with this company. Several days later, we still have no refund, and now I’m forced to call again and deal with the same unprofessional behavior. On top of that, the lunch options listed in the email are inaccurate. The company does not offer everything they advertise, and despite contacting them twice to submit our choices, they claimed they never received anything. Update, I called back and this agent was way nicer but has to have them go back again to get me a full refund. So be careful if you don't receive it quickly since you will need to do the follow up and all the work. Stay away from this excursion. Choose another company that actually communicates, honors its commitments, and treats customers with respect.

Product: Makana Charters

Great experience and loved the story behind the history of the Nepali Coast. Definitely recommend when in the islands. Especially loved how he called us Family. The team had great island vibes. ♡

Product: Makana Charters

My wife and I had a wonderful Na Pali sightseeing tour with Captain A'A' (sorry for any misspelling!) and First Mate Iliana (again, I i might have misspelled) on Seiko I. They both were super attentive to those who experienced some seasickness, they both provided tons of local history and pointed out important landmarks. The skipper got us most of the way into a seacave despite the seats efforts to keep us out. They found a safe place to let those who wanted to swim have fun in EXTREMELY clear water. Even let the really adventurous jump off the "roof" of the boat. Would 100% go again with that crew! Thanks for a memorable Kauai tour!

Product: Makana Charters