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Reviews for Madame Tussauds

4.6
4.6

5915 reviews

5 star
4394
4 star
1032
3 star
304
2 star
79
1 star
106
claudia urrutiaGoogle
5.0
May 25, 2026

Tenía 0 expectativas pero me sorprendió. El lugar es bien grande. Lo malo es que. Asi todos se ven turnios, pero hay algunos muy bien logrados

Product: Madame Tussauds New York

R WanderlustGoogle
4.0
May 25, 2026

Product: Madame Tussauds New York

Ömer ÜnverenGoogle
2.0
May 25, 2026

“I was deeply saddened and disappointed not to see Mustafa Kemal Atatürk featured among the world’s greatest leaders at Madame Tussauds New York. It feels like a major omission and does not reflect the global perspective I expected from the museum. For this reason, I would not recommend it to Turkish visitors.”

Product: Madame Tussauds New York

o OrtegaGoogle
3.0
May 25, 2026

I would like to file a formal complaint regarding an unacceptable interaction that occurred today, Sunday, May 24, 2026, at approximately 11:00 AM at Mándame Tussauds Orlando. My 12-year-old son politely approached the ticket counter about 10 minutes before our scheduled entry time simply to ask if he could use the restroom. Before he was even allowed to speak or explain himself, the employee at the ticket desk rudely interrupted him and told him to “get out” and leave. She was dismissive, hostile, and unnecessarily rude toward a child who was only trying to use the restroom. As a parent, I found this behavior completely unacceptable. There is absolutely no excuse for an adult employee to treat a respectful child in such a cold, disrespectful, and intimidating manner. When I later asked why my son had been treated this way, I was told that the museum was “not open yet.” That explanation does not justify rude treatment, especially toward a 12-year-old child. Customer service should never involve humiliating or dismissing a child for asking a simple question. I expect staff to show basic respect, professionalism, and kindness — especially to children and families visiting your attraction. I hope this incident is taken seriously and addressed appropriately so no other child or family experiences this kind of treatment.

Product: Madame Tussauds Orlando

Curtis GarrGoogle
4.0
May 25, 2026

It was pretty cool and many of the statues are so lifelike you may think you're about to bump into a real person.

Product: Madame Tussauds Hollywood

Ömer ÜnverenGoogle
2.0
May 24, 2026

“I was deeply saddened and disappointed not to see Mustafa Kemal Atatürk featured among the world’s greatest leaders at Madame Tussauds New York. It feels like a major omission and does not reflect the global perspective I expected from the museum. For this reason, I would not recommend it to Turkish visitors.”

Product: Madame Tussauds New York

Ömer ÜnverenGoogle
2.0
May 24, 2026

“I was deeply saddened and disappointed not to see Mustafa Kemal Atatürk featured among the world’s greatest leaders at Madame Tussauds New York. It feels like a major omission and does not reflect the global perspective I expected from the museum. For this reason, I would not recommend it to Turkish visitors.”

R WanderlustGoogle
4.0
May 24, 2026

Product: Madame Tussauds New York

R WanderlustGoogle
4.0
May 24, 2026
claudia urrutiaGoogle
5.0
May 24, 2026

Tenía 0 expectativas pero me sorprendió. El lugar es bien grande. Lo malo es que. Asi todos se ven turnios, pero hay algunos muy bien logrados

claudia urrutiaGoogle
5.0
May 24, 2026

Tenía 0 expectativas pero me sorprendió. El lugar es bien grande. Lo malo es que. Asi todos se ven turnios, pero hay algunos muy bien logrados

DpyroGoogle
2.0
May 24, 2026
DpyroGoogle
2.0
May 24, 2026
o OrtegaGoogle
3.0
May 24, 2026

I would like to file a formal complaint regarding an unacceptable interaction that occurred today, Sunday, May 24, 2026, at approximately 11:00 AM at Mándame Tussauds Orlando. My 12-year-old son politely approached the ticket counter about 10 minutes before our scheduled entry time simply to ask if he could use the restroom. Before he was even allowed to speak or explain himself, the employee at the ticket desk rudely interrupted him and told him to “get out” and leave. She was dismissive, hostile, and unnecessarily rude toward a child who was only trying to use the restroom. As a parent, I found this behavior completely unacceptable. There is absolutely no excuse for an adult employee to treat a respectful child in such a cold, disrespectful, and intimidating manner. When I later asked why my son had been treated this way, I was told that the museum was “not open yet.” That explanation does not justify rude treatment, especially toward a 12-year-old child. Customer service should never involve humiliating or dismissing a child for asking a simple question. I expect staff to show basic respect, professionalism, and kindness — especially to children and families visiting your attraction. I hope this incident is taken seriously and addressed appropriately so no other child or family experiences this kind of treatment.

o OrtegaGoogle
3.0
May 24, 2026

I would like to file a formal complaint regarding an unacceptable interaction that occurred today, Sunday, May 24, 2026, at approximately 11:00 AM at Mándame Tussauds Orlando. My 12-year-old son politely approached the ticket counter about 10 minutes before our scheduled entry time simply to ask if he could use the restroom. Before he was even allowed to speak or explain himself, the employee at the ticket desk rudely interrupted him and told him to “get out” and leave. She was dismissive, hostile, and unnecessarily rude toward a child who was only trying to use the restroom. As a parent, I found this behavior completely unacceptable. There is absolutely no excuse for an adult employee to treat a respectful child in such a cold, disrespectful, and intimidating manner. When I later asked why my son had been treated this way, I was told that the museum was “not open yet.” That explanation does not justify rude treatment, especially toward a 12-year-old child. Customer service should never involve humiliating or dismissing a child for asking a simple question. I expect staff to show basic respect, professionalism, and kindness — especially to children and families visiting your attraction. I hope this incident is taken seriously and addressed appropriately so no other child or family experiences this kind of treatment.

o OrtegaGoogle
3.0
May 24, 2026

I would like to file a formal complaint regarding an unacceptable interaction that occurred today, Sunday, May 24, 2026, at approximately 11:00 AM at Mándame Tussauds Orlando. My 12-year-old son politely approached the ticket counter about 10 minutes before our scheduled entry time simply to ask if he could use the restroom. Before he was even allowed to speak or explain himself, the employee at the ticket desk rudely interrupted him and told him to “get out” and leave. She was dismissive, hostile, and unnecessarily rude toward a child who was only trying to use the restroom. As a parent, I found this behavior completely unacceptable. There is absolutely no excuse for an adult employee to treat a respectful child in such a cold, disrespectful, and intimidating manner. When I later asked why my son had been treated this way, I was told that the museum was “not open yet.” That explanation does not justify rude treatment, especially toward a 12-year-old child. Customer service should never involve humiliating or dismissing a child for asking a simple question. I expect staff to show basic respect, professionalism, and kindness — especially to children and families visiting your attraction. I hope this incident is taken seriously and addressed appropriately so no other child or family experiences this kind of treatment.

o OrtegaGoogle
3.0
May 24, 2026

I would like to file a formal complaint regarding an unacceptable interaction that occurred today, Sunday, May 24, 2026, at approximately 11:00 AM at Mándame Tussauds Orlando. My 12-year-old son politely approached the ticket counter about 10 minutes before our scheduled entry time simply to ask if he could use the restroom. Before he was even allowed to speak or explain himself, the employee at the ticket desk rudely interrupted him and told him to “get out” and leave. She was dismissive, hostile, and unnecessarily rude toward a child who was only trying to use the restroom. As a parent, I found this behavior completely unacceptable. There is absolutely no excuse for an adult employee to treat a respectful child in such a cold, disrespectful, and intimidating manner. When I later asked why my son had been treated this way, I was told that the museum was “not open yet.” That explanation does not justify rude treatment, especially toward a 12-year-old child. Customer service should never involve humiliating or dismissing a child for asking a simple question. I expect staff to show basic respect, professionalism, and kindness — especially to children and families visiting your attraction. I hope this incident is taken seriously and addressed appropriately so no other child or family experiences this kind of treatment.

Liliana GanciGoogle
5.0
May 24, 2026

Lindo paseo por el Museo de cera ,con todos los personajes famosos , mi mamá lo disfrutó

Product: Madame Tussauds New York

Liliana GanciGoogle
5.0
May 24, 2026

Lindo paseo por el Museo de cera ,con todos los personajes famosos , mi mamá lo disfrutó

Tara CapuanoGoogle
5.0
May 24, 2026

Product: Madame Tussauds New York