Reviews for Magpie Travel
4027 reviews
Fantastic experience. I recommend the buggies to discover the park
Product: Kualoa Ranch
This place was amazing. We went on the movie site tour and since we were the first tour it was basically just my wife and I and 3 other people. So cool, highly recommended
Product: Kualoa Ranch
Great UTV tour. Wish it was longer
Product: Kualoa Ranch
하와이에서 즐긴 수많은 액티비티 및 관광명소 중 가장 기억에 남는 장소. UTV 투어는 열정적이고 친절한 가이드 덕분에 2시간여 동안의 투어 시간이 어떻게 지나갔는지 모를 정도로 재밌었고, 멋진 대자연을 탐험하며 즐기는 경험이었다.
Product: Kualoa Ranch
Had an amazing time at Kualo Ranch! A UTV ride with Tyson and Maluhia "Mo" was such a great way to spend a Saturday. Every one of the staff we came in contact with were super friendly and helpful. Thank you.
Product: Kualoa Ranch
EMTB with Terrin was an absolute blast. He is an exceptional rider who will get you through the ranch with the best experience!
Product: Kualoa Ranch
Wonderful experience at the ranch! The guided tour was excellent. Even though the ride was a bit bumpy, my friend next to me still fell asleep, so it must have been fairly comfortable. The guide’s explanations were great. I recommend watching Jurassic Park and other movies filmed here beforehand — you’ll feel a stronger connection, especially if you also know some of the actors’ names. The scenery was beautiful, and the guide even helped us take photos. She even brought dinosaur props so we could “get eaten” by a T-rex!
Product: Kualoa Ranch
Product: Kualoa Ranch
such an amazing time here! We did the two-hour UTV tour with Tyson as our driver, and he made the whole experience so much fun. The ride was exciting, the scenery was stunning, and I could never get tired of those beautiful natural views. We’re already looking forward to coming back to try more activities next time. Highly recommended!
Product: Kualoa Ranch
Did the Hollywood movie sites tour. They were able to accommodate us on the next tour even though we were late. Loved the tour. Very punctual, informative and interesting!
Product: Kualoa Ranch
Everything beautiful
Product: Kualoa Ranch
Product: Kualoa Ranch
Product: Kualoa Ranch
Product: Kualoa Ranch
Product: Kualoa Ranch
It’s just awful to arrive 3 minutes late for the time that you booked for horseback riding to be told that your tickets $300 will not be transferable to the next scheduled tour. Zero effort to accommodate, but much eagerness to accept payment for a service they did not have to provide. A simple “hey don’t worry we can get you on the next tour or a tour tomorrow would have been outstanding, but not here. Service and understanding?? What is that?! Here they will take whatever bonus they can to boost their profit margins in a very ugly way. In all fairness they tell you in the fine print after booking that you should arrive 45 min minimum in advance, but my advise to the people responsible here is to put the note right at the forefront. When you are selecting a 2pm booking it should say in parentheses (arrive 45 minutes before 2 pm)… Writing it later in an email you send is like trying to bait who is paying such close attention. People on holiday are booking last minute and may miss that. Place these instructions before the booking is complete.
Product: Kualoa Ranch
Booked an experience to this place. My husband and i were booked for the 2pm horseback riding experience. However, when people are on vacation- people will not read the fine print. 2pm means 2pm. Please very well indicate your tour times. If you want people to come at a certain time, you have to indicate that as the time you want your customers to arrive. Not on fine print. As per customer service, they have a 3pm tour but will not honor our previous payment and wants us to pay again for the same thing. Who in their right mind would want to pay double? In my line of career, if any of my patients come late, i still take them as they are paying customers. It's not like my husband and i arrived during closing time. There is a next availability- but they just want to take our money. Point is, no customer service. People who come here are tourists and are excited to come to a tour- we didn't expect a terrible Honolulu traffic and we have no clue that the indicated time placed in the ticket is not the time they want us to be there. When in service, the right thing is to give service. They could've just moved us to the next availability as we've already paid. We're not scamming people out of a service, but the inconsideration and lack of customer service of this place warrants a 1 star.
Product: Kualoa Ranch
Exelent place amazing
Product: Kualoa Ranch
Lots to see and do here. Family friendly.
Product: Kualoa Ranch
On our first trip to Hawaii, we wanted to do some of the most iconic things. I was afraid the Kualoa Ranch would be overly touristy but I was pleasantly surprised. Of course it’s an attraction for tourists, but the guides were very knowledgeable and provided a lot more cultural and historical information than I expected. We did the half day tour with both the movie sights and the secret island, which included lunch. It was a great value for the money as we spent from 9:30am-3pm at the ranch. Jimmy, our tour guide and truck driver on the Hollywood tour was incredible. He was so much fun and kept the 90 minute tour interesting and funny. I also want to make a note as an equine professional that while we didn’t take a horseback ride, the horses looked well cared for and relaxed. I was impressed that all guests and even most of the guides were wearing helmets and the horses had the freedom to chill (not tied up) while they were waiting to be tacked for the next ride. It really exceeded expectations and I would recommend this amazing scenery to anyone.
Product: Kualoa Ranch