Columbia Icefield Glacier Skywalk Tour

All went well with friendly staff for all parts of the trip. We had a problem in that we were not told ahead of time that our pick up would be on a bus headed to Banff. Following the time on the glacier, we had to catch a different bus back to the Jasper are where we were staying. That bus left without us before our glacier bus returned. No fault of ours. We had to wait about 25 minutes for the bus to turn around and come back for us. Should not have happened. Would like to have known ahead of time the details.

This was booked as a transfer from Jasper to Banff through our travel agent. What an amazing day. Picked up by coach with Mathew the driver and Harry the guide. Throughout the day Mathew & Harry gave so much insight to the places we passed along the Icefield Parkway and even managed to grant me my wish when we saw a black bear just walking across the road. We stopped off on route to the Icefields, seeing the beautiful Peyto Lake, Athabasca falls and slowing down when wildlife was spotted. The Columbia icefield tour was awesome, walking on a glacier followed by lunch which was ok! It was part of the package and was buffet style, but felt as though the staff were not expecting visitors that day as they had run out of lots of choices of the food, we also had to ask for cutlery. We were then dropped at the Skywalk which was very interesting and some good views. The rest of the journey to Banff was relaxing, looking out for the wildlife. The coach was clean and comfortable with an onboard toilet, again very clean. At one of the stops Harry made everyone a hot drink and offered gorgeous cookies. We were dropped at our hotel in Banff 10 hours after being picked up, but honestly one of the best days of the holiday.

The glacier experience is alright. The food and skywalk can be skipped. We were more than 15 mins delayed on the tour as we were stuck at the gate due to power outage. We only got ~20mins for lunch. We were 6 mins late to get back to the bus post lunch and the driver Matthew scolded us as if we were some school kids. So not the 15 mins but the 6 mins caused the tour delay. If 6 mins causes so much delay then it is just bad planning. The tour had multiple stops and people would be back to the bus 3-4mins late which is fine. But I guess we had tad bit too much melanin for Matthew's liking. We wanted to tip our tour guide Macy but this guy made our experience sour. On our kid's first birthday trip.

This tour was incredible. Our driver, Brian and Host, Rosie were so knowledgeable and just fun. We learned so much , saw so much and had the best day ever!!!

Were on the Icefields Parkway tour from Jasper to Banff with stops at Athabasca Falls, Sunwapta Falls, Columbia Icefields and glacier, lunch, Skywalk and Bow lake. The driver and guide were absolutely fantastic and I apologies I've forgotten their names but our trip was on 11th May 2026. It was a small group of around 11 people on the coach so we were able to have extra time at the stops. We were even lucky enough to see a grizzly bear and be able to pull over to watch it going about its business beside the road. The whole trip was fantastic, the scenery was stunning with a lot of photo opportunities.