Chichen Itza, Cenote, and Valladolid Tour

Fantastic tour by Experiencias Xcaret. The coach was first class and was expertly conducted by our guide Oscar Jair and our driver Migel, absolutely everything was catered for, starting with a tasty breakfast. The first stop was the world famous Chichén Itzá. What a stunning place, we then went to Valladolid a beautiful city and had lunch. We then ended our tour with a fantastic swim in the cenote of Oxman.

Overly misleading about the duration of the tour. Details on the website say 4 to 6 (mind you, pick up time is 7 a.m.) hours. We originally thought great, that leaves us most of the afternoon and evening to still enjoy our second to last day at the resort or doing something else. Total BS, the trip was 14+ hours by the time we were dropped off at our resort. The drive was miserable on a bus with 50+ passengers and screaming babies and little kids running up and down the isle. Nothing in the details said you will be on a tour bus and definitley nothing about "this can last 14 hours". We would have never signed up this. First stop was a small souvenir shop about 2 hours away. Total waste of time. The pyramid was cool to see, just becuase of the history but you don't need 3 hours to see it. It can be done in an hour or even less. The Cenotes was what we really wanted to see (and if we do it again, we'll do a private ride for that). It was already after 5 p.m. and they give you 1 hour to enjoy the Cenotes. We get done with the Cenotes and we've traveling for about an hour maybe a bit longer; we're thinking ok on our way back. We are driving through a small town and the driver says, "last stop"......... we just looked at each other and said WTF and laughed with misrey. Overall, the entire trip is horrible time management and logistics. The website needs to be honest how long this trip is as well as ALL THE DETAILS. We wasted a beautifl weather Saturday for 14 hours of crap. Thank goodnees the places had alcohol (with the exception of mayan pyramid) or we would of lost our minds. I owe it to my ride or die.......she kept me sane LOL.

We booked this excursion through Viator expecting a 4–6 hour experience, but it ended up lasting nearly 14 hours. The bus was extremely crowded, with around 40–50 passengers, including several crying babies, which made the long ride very uncomfortable. We originally paid under $110 for two people, but were then unexpectedly charged an additional $105 on the bus for taxes and fees. Throughout the trip, the bus made multiple stops at locations that seemed focused primarily on selling products and souvenirs rather than enhancing the experience. By the 8-hour mark, we were exhausted and seriously considered taking an Uber back ourselves instead of continuing the tour. Overall, the trip felt poorly communicated, overly commercialized, and far longer than advertised.

I can't imagine a more knowledgeable tour guide Luis and the driver handled everything beautifully! Even with a flat tire! I could go on and on about this tour. Just go! The pickup location notification was not ideal but they were good in communication once I reached out.

Loved. Loved. Loved. This experience!!! My tour guide was Luis ! He was AMAZING. I loved how knowledgeable he was about Chichén Itzá and the cenote !! I also appreciated how he explained things in Spanish as well as in English ! He was very professional and friendly. If you’re a solo traveler I would definitely recommend this trip to you or anyone !! We did have lunch at the cenote so no worries on bringing a lunch. I honestly was hesitant at first to book this trip due to the time frame being about 12 hours but the excursions were soo much fun ..time goes by super fast ! Overall it was a great experience!!