Cape Town Canal Hop-On Hop-Off Cruise

I took my class of Tourism students. It was a wonderful experience for all of us. They learnt such a lot from the audio and were delighted that they got to keep the earphones. There were 4 adults and 5 students so, unfortunately we could only make use of one family deal but the price was still very reasonable. We did the return trip and they were pleased to hear that it was not the same information both times. The staff were friendly, helpful and polite. Some of my students are not used to being on water but nobody felt unsafe. We were glad to be able to confirm that morning that the cruise would be operating and there was still time to book online before we arrived. Well done to all involved! I will definitely be back every year!

Good value for money - easy canal cruise

PROS: I booked online via your website and there was a bus stop right outside my hotel at the V&A Waterfront, which was a wonderful surprise. When I entered the bus the process of scanning my QR code and getting my printed tickets was seamless. One of the agents walked me upstairs to the top deck of the bus and gave me an updated brochure. I have done the bus tour before in other countries and I must say, she went above and beyond any other bus experiences. I had the pleasure of running into her again while doing the harbor cruise and she was still extremely helpful and courteous. CONS: I utilized the premium pass to the fullest. The bus was worth the money and an awesome experience. My only suggestion would be to have additional buses run in the opposite direction, like I have experienced in other cities. Once I was done with the purple wine line and the botanical garden, I had to ride 10 or so stops to get back to the waterfront. I could have gone back the opposite way in half the time. One major issue I had was the driver of my Sunset Bus tour. I took the bus to Satellite Hill. The ride to the hill was okay, I felt like the bus driver was going a little faster than I felt comfortable with in the curves considering it was a double-decker bus and he was ignorant of the weight balance. Right away, I decided I would sit on the bottom deck when it was time to return to the waterfront. On the way back things took an even worse turn. After departing from the hill there was a vehicle stuck on our bus's lane. In addition, there was another car doubled parked across, preventing our bus from leaving. The two lane road to get up and down the hill is a nightmare. Our bus driver attempted to maneuver our bus around this tight spot by driving us just shy of the edge of the cliff. I was extremely nervous, scared, and honestly wanted to get off the bus. Eventually, one of the motorists was able to move their car and our driver was able to safely maneuver us around the accident. I commend him for getting us safely around the vehicles, that took real driving talent. However, the driver then proceeds to speed nonstop down every curve of the mountain. It was extremely reckless! The customers sitting on the top deck of the bus were screaming and getting tossed around. We were hitting potholes and curves so fast that the bus was making noises and we were popping out our seats. The customers on the bottom, including myself, were yelling and pleading with him to slow down. One gentleman ran down the stairs from the top deck and politely asked him to slow down. The driver responded by yelling "go sit down! I have driven this route a hundred times, I know what I'm doing." He drove over the speed limit the entire ride back to the waterfront. What started as a beautiful experience, turned into a nightmare. We were just praying to make it back safely. I will NEVER take a sunset bus again and would never put my life in the hands of that driver.

Reliable and easy to use. The best way to get started with the most efficient way to do things in the world

The route was amazing. But you guys never sent me the barcode and I was told they could not find my ticket and spent half the trip trying to convince the crew I paid and the email stated so. Please send barcoded tickets so people do not have issues on the cruises