Warner Bros. Studio Tour London with Transport

A disgrace. Avoid at all costs! I have never seen such a scam. Booking of 3 tickets for the Harry Potter Studio. On my ticket, no return time is indicated and it says "flexible return" with the last bus departure. We arrived at check-in at 8:00 AM as indicated on the ticket; once there, I was told that the return is not flexible, that the visit lasts 7 hours, and that we have a scheduled return time of 1:45 PM. What was my surprise? I pointed out to the gentleman that it says flexible return; he insisted that it did not, refused to listen to reason, and told me that for a return at the time of our choice, we had to pay £15 more per person! That is £45 total!! Theft! When I told him it was shameful and that I would leave a bad review for false advertising, he told me he would no longer sell me a flexible return; I had to raise my voice and tell him it was illegal for him to give in and sell me the flexible return. In addition to robbing us, it is a complete scam. With check-in at 8:00 AM, arriving at 7:00 AM means we leave at 3:00 PM, not 1:45 PM; furthermore, we only had studio entry at 10:00 AM, so if we include studio entry, that makes it 5:00 PM. So in any case, they are liars who do not want to hear anything, even though we spend nearly £400 with them. FURTHERMORE, because yes, it is not over, the drivers are incredibly reckless. The first driver on the way there was driving dangerously, fast, and almost hit other vehicles. The second one, on the way back, was driving fast and went over speed bumps without slowing down; there were no seatbelts, and at such a speed we were shaken in every direction and scared for our safety. In short, a deplorable experience that I do not recommend and would advise against to all the people I know! I will never use Golden Tours' services again. Run away!

Excellent friendly and efficient service from driver Azeez. Punctual and informative. The studio tour itself was very worthwhile - plenty to see and very interesting and entertaining.

Golden Tours made the trip to Warner Bros Studios easy and hassle-free. The staff were friendly and welcoming.

Bus picked us up at the right time and got us to the WB Studios (approximately one hour). Coming back, exactly the same - perhaps a little longer due to traffic in London, but not by much. Harry Potter Tour itself was excellent. Definitely plan on being in there for 3 hours or so. Yes, there are other ways to get to the HP tour from Central London. Indeed, they maybe cheaper. But can’t fault this way.

Pick-up at 8:30 AM, arrival at the park at 9:45 AM, mandatory bus return at 2:15 PM. Attention, the Harry Potter studio is very large with a lot of things to see, and if you want to eat as well and have time to visit the shops, consider getting the flexy return tickets (£15/person) which let you choose the bus return time. This adds a cost, but the transport is reliable, the pick-up is perfect, and the studio is worth the price. Magical.