Small Group 3 Waterfall Cenotes Experience

Overall, great production- it ran like a well oiled machine. The nature was so beautiful and the experience was fun; we didn’t feel like any of the service majorly detracted from the beauty of it all. Pros: All of it was on a private property, very safe, with bathrooms aplenty. Super cool nature, not too crowded. Each cenote had its own special features: one had a statue, a cafe with bats, and a low platform, one had a higher platform and more rocks near the water, and one had an even higher jumping platform and a zip line. We were told that we would only have 20 minutes at each cenote which made us feel anxious and rushed— but then we had longer than 20 minutes. It was nice to have more time, but on the other we felt anxious for no reason. Cons: The van ride is hot and you may not have a working seat belt (happened on the way back for me). If you get motion sick, take medicine ahead of time or pack it- there was a bumpy ride we weren’t expecting in an open wagon thing. We were expecting to have to tip and pay for photos, but some of the workers were annoyingly pushy about it during the fire performance. We wanted to be able to watch the performance without interruption. Other info: The tacos were meh but free so no complaints. Photos were $65 but then when we initially declined they offered them to us for $55, which we paid for. They were fine, for three of us it felt worth it bc we could split it between us. Pick up instructions felt unclear, but we were able to message the organizers and figure it out. Very cute dog near final (largest) cenote

They will constatly try to upsale you and ask you to tip them multiple times in the experience. If you don't give them what they're expecting they will be very unfriendly and make you feel unwelcomed. The water experience was ok, pretty but they don't let you enjoy it because the time is very limited. The zip line was only like 20 ft long 😔

Josh was a fun host. All of the personnel are very kind and alot of fun. The Cenotes are gorgeous. You can bring your things with you on the Cenote only tour, just you can't bring them INTO the Cenote. I would recommend water shoes (not flip flops) because the rocks and pebbles walking around are painful. Pros - Its gorgeous, the guides are amazing, the photographer is fantastic and the prices of the excursion and the photos are reasonable. There was an incident in the water in the last Cenote and multiple guards/guides jumped in to save the participant. It all felt very safe. Bathrooms are clean, park with the entertainers is fun. Cons - The food was not good, dry and you can't just leave when you are done. We were ready to go once we realized we didn't like the tacos provided but we had to wait another hour after our Cenote tour ended to get our 1 hr shuttle back to our hotel. I would have brought food/snacks with me for my small children if I had known we would not return to the hotel within a few hours. We were picked up at 8:30 arrived back to the hotel at 3:00pm for the Cenote only tour which was way longer that I planned (4 hours total). There is not a paddle board and you must wear lifejackets so the photos are a little deceiving, but absolutley necessary (We saw it save someone's life). The last Cenote is the best, but was crowded, with lines and we weren't there very long which was disappointing. The beginning section with the 'add ons' and extra gear can feel overwhelming and sales pushy. Overall, would highly recommend. My children are 7 and 10 and I went solo with them and we all had a great time. Value is worth it.

Wonderful day. Cool clear water. Great guides. You don’t need anything but a towel, some cash (for great tequila to take home + tips), and a positive attitude. Excellent adventure.

Prepare to enjoy yourself!! Absolutely Loved the Cenotes, the folks that ran the tour were Fantastic and Fun!!!