Shakespeare's Stratford-upon-Avon and Cotswolds Tour

This is an unguided tour where the driver skillfully drives two hours and a half and drops you off snd picks up at the same location. Experiencing life with the renowned bard is a memorable experience but there should be better logistics and commentary. Anne Hathaway’s cottage is a 30 minute walk each way and frankly we spent more time walking than seeing much there. There is coach park on the premises which which could be a pick up point instead of making us walk all the way back. Second the Shakespeare’s new birth place is actually just viewing his garden with no house to see. It should be clearly indicated that we are only simply seeing the gardens on his property.

You are just dumped in the town with tickets to 3 places, one is 1.5 miles away and you have to get yourself there. No guide only a bus driver that tells you where to go to get the ticket and when to be back.

Do not use this company. We are currently on the way to Stratford and it’s been a disaster before arriving. When we arrived they said our bus was the one outside the waiting area but the driver had not arrived. They then directed us to another bus, where we found driver saying he was headed to Oxford. Eventually a staff person came to alert the driver of the change in itinerary. AFTER we are seated on the bus and ready to go, the driver tells us that at the end of our tour he will be dropping us off at a different location than our meeting place. This is completely contrary to what our booking details indicated. We told him that our itinerary indicated otherwise and he disregarded our concerns. When I contacted the customer service number, they stated that they can drop off at a different location. I explained that the booking receipt in my possession said we would be dropped off at the meeting place, however he cited the fine print in their contract. We purposely made plans near the meeting/drop off spot to coincide with our tour. Now we’re scrambling to figure things out, while in a foreign country, instead of enjoying the bus ride over. Additionally, prior to our leaving the station, my husband asked a tour rep if our driver was sure of our destination, given the earlier confusion. The tour was was dismissive and condescending, stating that their drivers were experienced and knew what they were doing. Lastly, the tour we booked was listed as lasting 11 hours. Something we found appealing as it would give us plenty of time at the location. Upon boarding the bus, our driver stated we would be back within 9 hours. I do not believe in spending my money on a company that provides false advertising, does not honor it’s commitments, and treats it’s customers with condescension. I will spend the next two hours of this bus ride cancelling future tours and making alternative plans.

Wonderful trip Stratford upon Avon, Oxford, Warwick Castle and cotswold. This trip was perfect because of the guide - Oliver and driver-Kien.

We had an amazing day in Stratford-upon-Avon with Armando, who handled everything with ease in the middle of a heat wave! He kindly drove us directly to Anne Hathaway’s cottage and then to Stratford-upon-Avon so we didn’t have to walk too far in the 90+ temps. Armando did it all—driving the bus while narrating the sights in London and in Stratford, and arranging our tickets. We had plenty of time to see the main attractions as well. Definitely recommend!