Private Transfer from SMN Train Station to Florence
About this activity
Highlights
- Seamless transfer from SMN Train Station to Florence hotels
- Comfortable, air-conditioned private vehicle
- Professional and friendly driver assistance
- Stress-free start to your Florence visit
- Convenient and reliable transportation service
Full description
Included / Excluded
- Private vehicle transfer from SMN Train Station to your Florence hotel
- Professional driver assistance
- Comfortable seating with air conditioning
- Gratuities for the driver
Important information
Know before you book
- This transfer is not wheelchair accessible; please consider alternative arrangements if needed.
- Gratuities for the driver are not included and are at your discretion.
- The service is available for all travelers, including those with infants or children.
Know before you go
- Ensure your booking details are accurate to avoid any issues during the transfer.
- Be prepared to provide your train arrival time and hotel address upon booking.
- Keep your booking confirmation handy for a smooth pickup process.
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Accessibility
- Stroller Accessible
- Service Animals Allowed
- Infants Required On Laps
Good to know
- We are happy to accommodate foldable wheelchairs when the passenger is accompanied by someone who can assist with boarding and disembarking the vehicle.
- Each traveler is allowed 1 suitcase and 1 carry-on bag. Oversized or excess luggage (e.g., surfboards, golf clubs, or bikes) may be subject to restrictions. Please contact the operator prior to travel to confirm whether your excess luggage is permitted.
- Child seats are available on request. An additional €5 charge is payable in cash to the driver.
- This is a private service, and only members of your party will participate.
- Your driver will be waiting for you in front of the pharmacy (on the left, after the electronic doors) inside the train station, holding a sign with your name.
- In case of a train delay, the driver will monitor the train's arrival and will be at the station at the updated time.
- Any change to the train number or arrival time must be communicated at least 24 hours in advance of the original arrival time.
- In the event of a canceled or missed train, the transfer will not be provided. If you arrive on a different train with a new pick-up time, a new transfer booking will be required.
- The duration of transfers is approximate; the exact time will depend on the time of day and traffic conditions.
Traveler reviews
Not a very pleasant experience
Our flight into Rome was delayed which made us miss our train to Florence & caused a real chain reaction. After we paid for tickets for the new train we were kept waiting for several hours & the Italo trains were EXTREMELY late. We should’ve left by 2:10pm & didn’t leave until about 5pm! To add to all of this our train carriage door was inoperative & so we had to enter through the next carriage & walk all the way to our carriage. Additionally, the train operator didn’t give an estimate/update as to the timing for approaching stations & since we had to carry our luggage through 2 carriages to exit we ended up leaving our seats early so as not to miss our stop & ended up standing in the carriage entryway with our entire luggage for over an hour. It was an unpleasant experience. Of note, Italo sent a follow up to reimburse for the difference of the tickets we purchased but their refund terms are horrendous. They won’t just credit it back to your credit card used for the original purchase. They’re requesting bank a/c information & SSN all to do a very nominal transaction!!
Seamless!
Just seamless! Our driver was early and very easy to find. Very professional and accommodating. Helped us with our luggage. The van was spotless and comfortable. Couldn’t have asked for a better driver.
I would like a refund for...
I would like a refund for this trip. I was traveling with a special-needs daughter, and we literally walked around that entire train station. We walked to the pharmacy. We walked to the McDonald’s and there was nobody around with a sign holding our name we were stuck at that train station for five hours with no way to get to her our hotel I would like a refund and if this is not possible, I will go through my bank and I will dispute the charge.
Great experience
The driver was so patient with us. Were were a group of 6 adults with a lot of luggage and he made sure we were all comfortable and arrived at our hotel safe.
Great Service...
Super Service The driver accompanied us to the doors of our apartment Very professional!