Mekong Delta 2-Day Adventure

I stayed at this hotel with a friend for one night on 18 August 2026, on a twin-sharing basis. While the overall stay was satisfactory, our experience at the time of check-out was extremely disappointing and left us with serious concerns about the way guests are treated. At the time of check-out, we were asked to wait at the reception while the staff conducted a room inspection. After some time, the staff presented us with a bedsheet and pillowcase that had light-blue stains on them. The bedsheet was also wet when it was brought to us. We politely explained that we had not brought anything that could have caused the stains and had not stained or damaged the hotel linen. Despite our explanation, we were informed that we had to pay THB 500 as a cleaning charge. We requested the staff to reconsider the charge, particularly as there was no evidence establishing that the stains had been caused by us. Unfortunately, our concerns were not given proper consideration, and we felt pressured to make the payment. The conduct of the reception staff was particularly disappointing. A staff member named Grace, who had been on duty since the morning, was rude and unaccommodating throughout the discussion. I explained that I have 31 years of experience in the hotel industry and therefore understand the standard procedures and responsibilities involved in handling such situations. Nevertheless, our explanation was not properly heard or considered. According to them, each and every guest who wants to stay in their hotel first need to check everything, make sure all the linens are clean and tidy and all the facilities in the room are in working condition otherwise they will make pay. This is really disgusting. We made a wrong choice to stay in this hotel and suggest not to pick this for future travel.

We have a nice 2 day tour in Mekong, we explored many new things with good food, stuffs, the guide was amazing🥰🥰🥰

I’m truly grateful for all of Dany’s hard work during this trip. Despite the hot weather and the slightly awkward atmosphere at the beginning, he naturally took the lead, brought everyone together as one team, and never lost his smile. I would give him full marks for his attitude and professionalism. I’ve met many guides in many different countries, but I’ve never seen a guide with such an exceptional level of professionalism and class. He was absolutely perfect. I will never forget this trip.

Booked a travel package via Klook and we got Danny as tour guide. He’s really cool!

Such a great tour! Danny is a great guide. You can really see that he loves what he is doing and his job. What are you waiting for? Don’t wait. Super recommended.